Application Support | BRO

{
  "content_hash": "8d82c0e7eac2967ed7cf85bf11bb7e2167008e57a9215514e067d74a8af3f6b9",
  "source_hash": "134aac078e04e4df2327305aacf5b380e95a68b15a7fd3c4cca183ac0b87790d",
  "last_changed_at": "2026-05-30T05:47:58.601Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Makati, Metro Manila, Philippines",
    "city": "Makati",
    "region": "Metro Manila",
    "country": "Philippines",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T09:41:24.065Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Makati, Metro Manila, Philippines",
      "city": "Makati",
      "region": "Metro Manila",
      "country": "Philippines",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Philippines"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "837",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
    },
    "atsLocation": {
      "city": "Makati",
      "state": null,
      "country": "Philippines",
      "province": "Metro Manila"
    },
    "departmentId": "19195",
    "locationType": "1",
    "jobOpeningName": "Application Support | BRO",
    "departmentLabel": "Borg & Overstrom",
    "employmentStatusLabel": "Full Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": null,
      "state": null,
      "postalCode": null,
      "addressCountry": null
    },
    "datePosted": "2026-05-13",
    "atsLocation": {
      "city": "Makati",
      "state": "Metro Manila",
      "country": "Philippines",
      "countryId": "169"
    },
    "description": "<p><span><span>We have an exciting<span> </span></span><span>midshift</span><span><span> </span>opportunity available for<span> </span></span><span>an<span> </span></span></span><span style=\"font-weight: bold\"><span><span>Application</span><span><span> </span>Support</span><span>.</span><span><span> </span></span></span></span><span><span>Work from home or the office – you choose!</span></span><span> </span></p>\n<p><span><br></span><span><br></span><span> </span></p>\n<p><span><span>When you join Yempo,<span> </span></span><span>you’ll</span><span><span> </span>receive the following fantastic benefits:</span></span><span><br></span><span> </span></p>\n<ul>\n<li><span><span>Highly competitive salary – paid weekly!</span></span><span><br></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>HMO enrollment on commencement</span></span><span><br></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Additional HMO dependents added each year of service</span></span><span><br></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>20 vacation days per year; 7 sick days</span></span><span><br></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Annual performance bonuses and incentives</span></span><span><br></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Annual salary reviews and increases</span></span><span><br></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Free cooked rice,<span> </span></span><span>snacks</span><span><span> </span>and hot drinks</span></span><span><br></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Company polo shirts provided</span></span><span><br></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Fantastic,<span> </span></span><span>bright</span><span><span> </span>and cheerful<span> </span></span><span>open-plan</span><span><span> </span>work environment </span></span><span><br></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Prestigious clients and highly professional and friendly co-workers</span></span><span><br></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Key Responsibilities</span></span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>NetSuite Administration &amp; Support </span></span></span><span> </span></p>\n<p><span> </span></p>\n<ul>\n<li><span><span>Ensure NetSuite runs reliably and efficiently for all departments. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Troubleshoot saved searches, workflows, dashboards, roles, and permissions. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain data accuracy and support regular data hygiene tasks. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Assist</span><span> with configuration changes, testing, and small enhancements. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Monitor system performance and proactively </span><span>identify</span><span> issues.</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><br></span></span><br></p>\n<p><span style=\"font-weight: bold\"><span><span>Shopify Support</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Manage and support Shopify operations including product listings, pricing, inventory sync, and order flow into NetSuite. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>T</span><span>roubleshoot checkout issues, customer account problems, and app integrations. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span> Ensure Shopify data<span> </span></span><span>remains</span><span><span> </span>consistent with NetSuite through<span> </span></span><span>Celigo</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><br></span></span><br></p>\n<p><span style=\"font-weight: bold\"><span><span>Celigo</span><span><span> </span>Integration Management </span></span></span><span> </span></p>\n<ul>\n<li><span><span>Own the NetSuite<span> </span></span></span><span><span>↔</span></span><span><span><span> </span>Shopify integration via<span> </span></span><span>Celigo</span><span>. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Monitor integration flows daily to ensure<span> </span></span><span>accurate</span><span><span> </span>syncing of orders, inventory, fulfilment, and customer data. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Diagnose and resolve sync errors, mapping issues, and flow failures. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain documentation of integration<span> </span></span><span>behavior</span><span><span> </span>and exception handling.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Escalate complex issues to<span> </span></span><span>Celigo</span><span><span> </span>support when</span><span><span> </span></span><span>required</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><br></span></span><br></p>\n<p><span style=\"font-weight: bold\"><span><span>HubSpot Support </span></span></span><span> </span></p>\n<ul>\n<li><span><span>Support sales and marketing teams with CRM issues, permissions, and workflow logic. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Troubleshoot lead routing, form submissions, and sync<span> </span></span><span>behavior</span><span><span> </span>with NetSuite</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Assist</span><span><span> </span>with dashboards, reports, and user configuration.</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><br></span></span><br></p>\n<p><span style=\"font-weight: bold\"><span><span>Documentation &amp; Continuous Improvement </span></span></span><span> </span></p>\n<ul>\n<li><span><span>Maintain clear documentation for system processes, integrations, and troubleshooting steps. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Create user-friendly guides for staff. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Identify</span><span><span> </span>opportunities to improve workflows, automation, and data quality. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Support the IT Manager with digital transformation initiatives.</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><br></span></span><br></p>\n<p><span style=\"font-weight: bold\"><span><span>Skills and Experience: </span></span></span><span> </span></p>\n<ul>\n<li><span><span>CRM experience, ideally HubSpot. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Workflow automation, saved searches, or basic scripting. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Familiarity with SQL or data analysis. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Understanding of</span><span><span> </span>manufacturing,<span> </span></span><span>logistics</span><span>, or order-to-cash processes.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Exposure to IoT devices or connected hardware. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Experience in a manufacturing or technical product environment.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span> </span></p>\n<p><em><span><span>Disclaimer for salary ranges. Yempo </span><span>provides</span><span> an indicative range of salary that we </span><span>deem</span><span> relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.</span></span><span><br></span><span><br></span><span><br></span><span> </span></em></p>",
    "compensation": "PHP 92,500 - 105,000",
    "departmentId": "19195",
    "locationType": "1",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Application Support | BRO",
    "departmentLabel": "Borg & Overstrom",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://yempo.bamboohr.com/careers/837",
    "employmentStatusLabel": "Full Time"
  }
}