Home › Companies › 08ca10c0 3ca0 48a8 Abc6 A1a679b307ad 19000101 000001 › Table Games Assistant Shift Manager - Full Time
Table Games Assistant Shift Manager - Full Time
08ca10c0 3ca0 48a8 Abc6 A1a679b307ad 19000101 000001 · Las Vegas, NV, US, Las Vegas, NV · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 08ca10c0 3ca0 48a8 Abc6 A1a679b307ad 19000101 000001 |
| Title | Table Games Assistant Shift Manager - Full Time |
| Normalized title | - |
| Department / team | - |
| Location | Las Vegas, NV, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-13 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 08ca10c0 3ca0 48a8 Abc6 A1a679b307ad 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Las Vegas. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 08ca10c0 3ca0 48a8 Abc6 A1a679b307ad 19000101 000001 |
| Source | 1b4d397d-2b43-45e0-b27c-41d58d6d5b21 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Position Title: Table Games Assistant Shift Manager
Reports To: Shift Manager
Department: Table Games - 012505
Shift: Varies
Role: The Table Games Assistant Shift Manager is responsible for the successful operation of the Table Game area, assuring game protection and that guests have a favorable gaming experience. Responsible for helping and performing numerous daily tasks and routines that ensure quality service is provided to all guests as well as supervising staff and the overall daily management of a designated shift in the Table Games department. Works with and accepts general guidance and direction from the Shift Manager, Director of Table Games, and/or VP of Casino Operations. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.
Qualifications:
Education: High School Diploma or GED (or equivalent) Experience: Minimum of 3 years as in a supervisor or Management table game’s role. Skills: Fluent in English, with strong reading and writing proficiency. Proven leadership abilities, demonstrating effective team guidance and decision-making. Exceptional communication skills, including written, verbal, and presentation delivery. Proficient in Microsoft Office, including MS Word, MS Excel, and other relevant computer applications. Advanced knowledge of casino operations systems, such as PitBoss, Bravo, CasinoSoft, OPTX, and any other systems used within the casino. Thorough understanding of gaming regulations, internal controls, and all rules governing casino operations. Excellent guest service skills, with the ability to create positive and memorable experiences. Strong multitasking abilities, capable of managing multiple responsibilities in a fast ‑ paced environment. Ability to effectively discipline and guide departmental staff, ensuring compliance with standards and procedures. Authorized to approve credit in alignment with casino credit policies. Professional demeanor, consistently modeling appropriate conduct and setting high performance standards. Strict adherence to all regulatory, company, and departmental policies and procedures. Comprehensive knowledge of all table game types, including rules, procedures, and variations. Accurate and detailed understanding of jackpot payouts within the table games department. Ability to verify and ensure correct payout processes for jackpots generated in other gaming departments requiring managerial approval. Required: Must be at least 21 years of age.
Required Work Cards needed:
Valid Nevada Gaming License Valid Alcohol Awareness Card (TAM Card)
Key Responsibilities: Responsibilities include, but are not limited, to the following:
Leadership, Communication & Operational Oversight
Continuously communicates all relevant gaming, personnel, and operational updates to the Table Games Shift Manager, Director of Table Games, and VP of Casino Operations to ensure alignment, consistency, and informed decision-making. Assumes full leadership responsibilities for the Table Games department—and the entire casino when needed—in the absence of senior management, ensuring uninterrupted operational standards. Actively monitors all departments during assigned shifts, identifying service gaps or operational issues and coordinating immediate corrective actions with relevant departments. Provides visible leadership on the gaming floor, reinforcing professionalism, guest engagement, and adherence to casino standards across all team members. Supports departmental planning, including staffing levels, breaks, assignments, and table rotations to ensure proper game coverage and optimal guest service. Guest Experience & Player Development
Promotes and supports guest development initiatives, fostering relationships with players and encouraging repeat visitation through exceptional service practices. Resolves guest concerns, disputes, and high‑pressure situations promptly and diplomatically, using strong interpersonal skills to maintain guest satisfaction and protect casino integrity. Monitors guest interactions and service behaviors to ensure team members consistently deliver a welcoming and professional experience. Compliance, Game Protection & Integrity
Maintains strict adherence to gaming regulations, internal controls, and company policies, ensuring the department consistently meets all legal and regulatory requirements. Evaluates complex or unusual situations, using sound judgment to make decisions that balance guest service, regulatory constraints, and casino policy. Identifies advantage play, suspicious activities, and cheating techniques, taking immediate and appropriate steps to preserve the integrity of the games. Ensures accurate and compliant handling of jackpots, fills, credits, and all financial transactions, maintaining accountability and transparency at all times. Collaborates with Surveillance and Security to address potential game protection issues, investigations, or procedural violations. Team Development, Coaching & Performance Management
Trains Dealers and Supervisors on procedures, customer service standards, internal controls, and game rules to ensure consistent performance across all shifts. Provides ongoing coaching and mentorship, delivering real‑time feedback and conducting follow-up training when performance gaps are identified. Conducts performance reviews, evaluations, and merit compensation decisions in accordance with company guidelines and timelines. Enforces departmental policies and behavioral expectations, administering discipline, when necessary, in a fair, consistent, and documented manner. Cross‑Department Collaboration
Works professionally and collaboratively with Security, Surveillance, HR, Finance/Cage, Marketing, and other departments to ensure efficient daily operations and compliance across the organization. Maintains a working knowledge of SOPs from other departments, assisting in processes such as issuing marketing comps or creating player cards when required. Supports casino leadership with cross‑functional projects or operational adjustments, ensuring alignment with Table Games department needs. Administrative, Reporting & Special Projects
Completes daily operational reports, shift summaries, incident reports, and required documentation with accuracy, attention to detail, and timely submission. Supports the creation or revision of policies, procedures, and training materials to improve efficiency and effectiveness within the department. Manages special assignments or projects as directed by senior leadership, contributing to department improvements or strategic initiatives. Uses casino systems and data tools (e.g., Bravo, CasinoSoft, OPTX) to generate insights, evaluate performance metrics, and support informed decision‑making. Scheduling & Work Requirements
Works varied shifts, including nights, weekends, holidays, and high‑volume event days, based on operational demands. Performs other assigned duties and responsibilities that support the overall success and smooth operation of the casino.
The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.
Essential Job Functions:
The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities.
Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer.
Interacts with management, fellow Associates and/or guests. Ability to verbally communicate effectively with guests and coworkers Ability to stand and walk for extended periods (five hours or more). Comfortable working in a fast-paced, upscale environment. Requires transporting, pushing, pulling, and maneuvering items weighing up to 25 lbs. Requires items weighing up to 15 lbs. Requires eye/hand coordination. May require basic math with the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions. Exposure to cleaning chemicals
Full job record
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| Board ID | 1b4d397d-2b43-45e0-b27c-41d58d6d5b21 |
| Provider | adp_workforcenow |
| Provider Job Key | 610850 |
| Title | Table Games Assistant Shift Manager - Full Time |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Las Vegas, NV, US, Las Vegas, NV |
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| Employment Type | full_time |
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| Country | United States |
| Region | NV |
| City | Las Vegas |
| Salary Raw | — |
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| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=08ca10c0-3ca0-48a8-abc6-a1a679b307ad&ccId=19000101_000001&lang=en_US&type=JS&jobId=610850&jwId=9202133714671_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=08ca10c0-3ca0-48a8-abc6-a1a679b307ad&ccId=19000101_000001&lang=en_US&type=JS&jobId=610850&jwId=9202133714671_1 |
| First Seen At | 2026-05-31 18:23:05Z |
| Last Seen At | 2026-06-06 12:34:03Z |
| Last Checked At | 2026-06-06 12:34:03Z |
| Last Changed At | 2026-06-06 12:34:03Z |
| Inactive At | — |
| Source Posted At | 2026-05-13 23:09:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=08ca10c0-3ca0-48a8-abc6-a1a679b307ad|19000101_000001/date=2026-06-06/2026-06-06T12-34-02-008Z-1826d70c43409cebc4ed09aee81726d8393b2e297cf9eef1b97062b7004cc412.json |
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"requisitionDescription": "<div><div><p style='margin:0in;text-align:left;font-size:13px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Position Title: Table Games Assistant Shift Manager</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Reports To: Shift Manager</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Department: Table Games - 012505</span></strong></p><p style='margin:0in;text-align:left;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Shift: Varies</span></strong></p><p style='margin:0in;text-align:left;font-size:13px;font-family:\"Times New Roman\",serif;'><strong> </strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Role: </span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>The Table Games Assistant Shift Manager is responsible for the successful operation of the Table Game area, assuring game protection and that guests have a favorable gaming experience. Responsible for helping and performing numerous daily tasks and routines that ensure quality service is provided to all guests as well as supervising staff and the overall daily management of a designated shift in the Table Games department. Works with and accepts general guidance and direction from the Shift Manager, Director of Table Games, and/or VP of Casino Operations. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Qualifications:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Education:</span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'> High School Diploma or GED (or equivalent)</span></li></ul><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Experience:</span></strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'> Minimum of 3 years as in a supervisor or Management table game’s role.</span></li></ul></div><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Skills:</span></strong> <ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"circle\"><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Fluent in English, with strong reading and writing proficiency.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Proven leadership abilities, demonstrating effective team guidance and decision-making.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Exceptional communication skills, including written, verbal, and presentation delivery.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Proficient in Microsoft Office, including MS Word, MS Excel, and other relevant computer applications.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Advanced knowledge of casino operations systems, such as PitBoss, Bravo, CasinoSoft, OPTX, and any other systems used within the casino.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Thorough understanding of gaming regulations, internal controls, and all rules governing casino operations.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Excellent guest service skills, with the ability to create positive and memorable experiences.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Strong multitasking abilities, capable of managing multiple responsibilities in a fast</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>paced environment.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to effectively discipline and guide departmental staff, ensuring compliance with standards and procedures.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Authorized to approve credit in alignment with casino credit policies.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Professional demeanor, consistently modeling appropriate conduct and setting high performance standards.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Strict adherence to all regulatory, company, and departmental policies and procedures.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Comprehensive knowledge of all table game types, including rules, procedures, and variations.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Accurate and detailed understanding of jackpot payouts within the table games department.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to verify and ensure correct payout processes for jackpots generated in other gaming departments requiring managerial approval.</span></li></ul></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Required:</span></strong> <ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"circle\"><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;text-align: justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Must be at least 21 years of age.</span></li></ul></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:1.0in;text-align:justify;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Required Work Cards needed:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Valid Nevada Gaming License</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Valid Alcohol Awareness Card (TAM Card) </span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong> </strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Key Responsibilities: </span></strong><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Responsibilities include, but are not limited, to the following:</span></em></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Leadership, Communication & Operational Oversight</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Continuously communicates all relevant gaming, personnel, and operational updates to the Table Games Shift Manager, Director of Table Games, and VP of Casino Operations to ensure alignment, consistency, and informed decision-making.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Assumes full leadership responsibilities for the Table Games department—and the entire casino when needed—in the absence of senior management, ensuring uninterrupted operational standards.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Actively monitors all departments during assigned shifts, identifying service gaps or operational issues and coordinating immediate corrective actions with relevant departments.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Provides visible leadership on the gaming floor, reinforcing professionalism, guest engagement, and adherence to casino standards across all team members.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Supports departmental planning, including staffing levels, breaks, assignments, and table rotations to ensure proper game coverage and optimal guest service.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Guest Experience & Player Development</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Promotes and supports guest development initiatives, fostering relationships with players and encouraging repeat visitation through exceptional service practices.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Resolves guest concerns, disputes, and high‑pressure situations promptly and diplomatically, using strong interpersonal skills to maintain guest satisfaction and protect casino integrity.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Monitors guest interactions and service behaviors to ensure team members consistently deliver a welcoming and professional experience.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Compliance, Game Protection & Integrity</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Maintains strict adherence to gaming regulations, internal controls, and company policies, ensuring the department consistently meets all legal and regulatory requirements.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Evaluates complex or unusual situations, using sound judgment to make decisions that balance guest service, regulatory constraints, and casino policy.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Identifies advantage play, suspicious activities, and cheating techniques, taking immediate and appropriate steps to preserve the integrity of the games.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ensures accurate and compliant handling of jackpots, fills, credits, and all financial transactions, maintaining accountability and transparency at all times.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Collaborates with Surveillance and Security to address potential game protection issues, investigations, or procedural violations.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Team Development, Coaching & Performance Management</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Trains Dealers and Supervisors on procedures, customer service standards, internal controls, and game rules to ensure consistent performance across all shifts.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Provides ongoing coaching and mentorship, delivering real‑time feedback and conducting follow-up training when performance gaps are identified.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Conducts performance reviews, evaluations, and merit compensation decisions in accordance with company guidelines and timelines.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Enforces departmental policies and behavioral expectations, administering discipline, when necessary, in a fair, consistent, and documented manner.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Cross‑Department Collaboration</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Works professionally and collaboratively with Security, Surveillance, HR, Finance/Cage, Marketing, and other departments to ensure efficient daily operations and compliance across the organization.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Maintains a working knowledge of SOPs from other departments, assisting in processes such as issuing marketing comps or creating player cards when required.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Supports casino leadership with cross‑functional projects or operational adjustments, ensuring alignment with Table Games department needs.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Administrative, Reporting & Special Projects</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Completes daily operational reports, shift summaries, incident reports, and required documentation with accuracy, attention to detail, and timely submission.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Supports the creation or revision of policies, procedures, and training materials to improve efficiency and effectiveness within the department.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Manages special assignments or projects as directed by senior leadership, contributing to department improvements or strategic initiatives.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Uses casino systems and data tools (e.g., Bravo, CasinoSoft, OPTX) to generate insights, evaluate performance metrics, and support informed decision‑making.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Scheduling & Work Requirements</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Works varied shifts, including nights, weekends, holidays, and high‑volume event days, based on operational demands.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Performs other assigned duties and responsibilities that support the overall success and smooth operation of the casino.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:center;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Essential Job Functions:</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer.</span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Interacts with management, fellow Associates and/or guests.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ability to verbally communicate effectively with guests and coworkers</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ability to stand and walk for extended periods (five hours or more).</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Comfortable working in a fast-paced, upscale environment.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Requires transporting, pushing, pulling, and maneuvering items weighing up to 25 lbs.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Requires items weighing up to 15 lbs.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Requires eye/hand coordination. </span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>May require basic math with the ability to distinguish letters, numbers and symbols. </span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions. </span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Exposure to cleaning chemicals</span></li></ul></div></div></div>\n",
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