Member Advocate - Customer Service Representative

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  "last_changed_at": "2026-06-12T10:12:28.424Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "National Headquarters, Napa, CA, United States",
    "city": "Napa",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
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  "inferred_at": "2026-06-21T10:48:27.573Z",
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    "included": true,
    "language": "en",
    "location": {
      "raw": "National Headquarters, Napa, CA, United States",
      "city": "Napa",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
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  "remote_policy": "hybrid",
  "salary_period": null,
  "workplace_type": "hybrid",
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{
  "Id": "ab5acd55-22df-4f3d-841d-e23ed4b6f8af",
  "Title": "Member Advocate - Customer Service Representative",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "271b9e55-eb86-5997-a553-f46d5afc6488",
      "Address": {
        "City": "Napa",
        "Line1": "185 Greenwood Rd",
        "Line2": null,
        "State": {
          "Code": "CA",
          "Name": "California"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "94558"
      },
      "Coordinates": {
        "Latitude": 38.22150296657613,
        "Longitude": -122.25480301831722
      },
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      "DisplayStreetAddress": false,
      "LocalizedDescription": "National Headquarters"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-06-11T22:46:02.599Z",
  "JobCategoryName": "Underwriting",
  "JobLocationType": 0,
  "OpportunityType": 0,
  "BriefDescription": "The Doctors Company has an opportunity for a Member Advocate to join our collaborative and dynamic team. Our Member Advocates are a vital part of the Underwriting Team and are often the face of the company, providing best imaginable customer service and support related to medical malpractice insurance policies.   If you’re motivated by meaningful work, continuous learning, and delivering excellent service in a fast-paced setting, this role may be a great fit.\n\nThis is a hybrid opportunity in the company's Napa, CA office. The schedule for this position is 8am - 5pm PST.",
  "MatchedLocations": [],
  "RequisitionNumber": "MEMBE001864"
}