Receptionist - York - PRN

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    "city": "York",
    "region": "PA",
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        "Latitude": "39.93926",
        "Longitude": "-76.71031",
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        "PostalCode": "17403",
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        "AddressLine1": "55 Monument Rd",
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        "LocationName": "55 Monument Rd-Surgery & Rehab Hospital-EMP"
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    "ExternalResponsibilitiesStr": "<p><strong>Duties and Responsibilities</strong><br /><br /><strong>Essential Functions:</strong></p><ul><li>Provides assistance, guidance, and direction to patients and /or visitors. Ascertains the nature of their business; assists and/or directs patients and/or visitors to various locations in the building when appropriate. Calls for an escort when necessary.</li><li>Provides excellent customer service assistance.</li><li>Answers telephones, routes callers, takes messages and provides routine information to callers.</li><li>Enters and/or retrieves data from established computer files using knowledge of various computer software applications.</li><li>Assists with office operations, special initiatives and projects as requested.</li><li>Maintains appropriate records, reports, and files as required.</li><li>IF ASSIGNED TO YORK AND GETTYSBURG HOSPITAL RECEPTION AREA: Receives telegrams, messages, flowers, newspapers, and other items; notifies appropriate personnel. Verifies that patient has not been discharged; returns flowers delivered for discharged patients. Maintains log of items received; delivers or arranges for the delivery of items to patients and appropriate personnel.</li></ul><p><strong>Common Expectations:</strong></p><ul><li>Maintains and follows established policies and procedures, objectives, quality assessment and safety standards.</li><li>Participates in educational programs and inservice meetings.</li><li>Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.</li><li>Sets a positive example of excellent service.</li><li>Attends meetings as required.</li></ul><p> </p>",
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