Assistant Community Manager

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    "url": "https://careers-kettler.icims.com/jobs/7377/assistant-community-manager/job",
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    "datePosted": "2024-06-06T19:43:10.578Z",
    "description": "<h2>Overview</h2>\n<p>KETTLER currently has an opening for an Assistant Community Manager at Union Rowe and Madera, an apartment community located in Baltimore, MD. </p>\n<p> </p>\n<p>The Assistant Community Manager, under the direction of the Community Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.</p>\n<p> </p>\n<p>Compensation: $25.00-$28.00/hour</p>\n<p>We offer a robust Benefits Package including, but not limited to:</p>\n<ul>\n <li>Paid Time Off</li>\n <li>Health, Dental, Vision insurance; Life Insurance; Prescription coverage</li>\n <li>Tax-Advantaged Spending Accounts (HSA or FSA)</li>\n <li>401(k) retirement plan with company match</li>\n</ul>\n<h2>Responsibilities</h2>\n<ul>\n <li>Managing administration of property operations and leasing office for a 400 or less unit property.</li>\n <li>Supporting Community Manager with monitoring the financial operations and achieving budgeted NOI.</li>\n <li>Coordinating the maintenance of property grounds and service requests.</li>\n <li>Providing a quality living environment for residents and positive work environment for team members.</li>\n <li>Working with the marketing team to achieve maximum occupancy at property.</li>\n <li>Handling of all aged delinquency collection practices.</li>\n <li>Processing all move in and move out protocols to insure proper accounting of resident ledgers.</li>\n <li>The processing of all renewals.</li>\n <li>Handle all leasing overflow of showing apartments and following up on traffic.</li>\n <li>Providing excellent customer service to residents and prospects.</li>\n <li>Help manage efficient rental collections, rent postings, and daily deposits.</li>\n <li>Contribute to achievement of team goals, leasing benchmarks, and resident retention.</li>\n <li>Support outreach initiatives that effectively market/promote the property.</li>\n <li>Understand the current sub-market and mentor others to ensure their comprehension.</li>\n <li>Lead by example to help maintain a high-performing, customer-focused team.</li>\n <li>Contribute to resident satisfaction and the achievement of property goals.</li>\n <li>Other duties as assigned.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>2+ years of residential property management experience or a 4-year Bachelor’s Degree in a related field.</li>\n <li>Computer Proficiency and knowledge of Microsoft Office Suite.</li>\n <li>Proven track record of success with the leasing process.</li>\n <li>Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.</li>\n <li>Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.</li>\n <li>Strong financial analysis, budgeting, and P&L management skills.</li>\n <li>Experience in luxury or market-rate segment is preferred.</li>\n <li>Extensive knowledge of Property Management software programs.</li>\n <li>If in New Jersey, must obtain Real Estate License within 120 days of the hire date.</li>\n</ul>",
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