Seasonal Customer Service Representative

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  "language": "en",
  "location": {
    "raw": "Monterey, CA, US",
    "city": "Monterey",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
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      "city": "Monterey",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
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  "json_ld": {
    "url": "https://us-erac.icims.com/jobs/553581/seasonal-customer-service-representative/job",
    "@type": "JobPosting",
    "title": "Seasonal Customer Service Representative",
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      "maxValue": 21,
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    "datePosted": "2026-05-18T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. </p>\n<p> </p>\n<p><strong>This position is located at the Monterey Airport and requires a valid drivers license. The hourly wage is $21 / hour</strong></p>\n<p> </p>\n<p><strong>The seasonal window begins May 1st, 2026, cannot exceed 180 days and ends on or before October 28th, 2026.</strong></p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors</li>\n <li>Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned</li>\n <li>Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone</li>\n <li>Meet and greet customers in a friendly and timely manner</li>\n <li>Provide directions and general assistance</li>\n <li>Assist to assess condition of rental upon return</li>\n <li>Process returns, check-ins and exit kiosk transactions</li>\n <li>Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed</li>\n <li>Understand and communicate rental terms and conditions, vehicle features and other services </li>\n <li>May sell optional protection products, upgrades, fuel options and other additional equipment</li>\n <li>Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance </li>\n <li>Clean vehicle interior and exterior by hand or by operating washing equipment when needed</li>\n <li>Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing</li>\n <li>Perform miscellaneous and backup duties job-related duties as assigned</li>\n</ul>\n<p><em>Equal Opportunity Employer/Disability/Veterans</em></p>\n<p> </p>\n<h2>Qualifications</h2>\n<ul>\n <li>Must be at least 18 years old</li>\n <li>High school diploma or GED equivalent required</li>\n <li>Some college preferred</li>\n <li>Must have at least 6 months prior customer service retail or administrative support</li>\n <li>Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li>\n</ul>\n<p> </p>\n<p>We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.</p>",
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          "postalCode": "93940",
          "addressRegion": "CA",
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          "addressCountry": "US",
          "addressLocality": "Monterey",
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    "validThrough": "2027-05-18T04:00:00.000Z",
    "employmentType": "OTHER",
    "salaryCurrency": "USD",
    "hiringOrganization": {
      "name": "Enterprise Holdings",
      "@type": "Organization",
      "sameAs": "https://careers.enterprise.com/"
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    "occupationalCategory": "Customer Service/Support - Customer Service/Support"
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