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ASSISTANT FRONT OFFICE MANAGER

15f1ad1c 32cd 433c 918f 33e79a3d44e1 19000101 000001 · Santa Ana Pueblo, NM, US, Santa Ana Pueblo, NM · Deleted · ADP Workforce Now Recruiting

Job facts

FieldValue
Company15f1ad1c 32cd 433c 918f 33e79a3d44e1 19000101 000001
TitleASSISTANT FRONT OFFICE MANAGER
Normalized title-
Department / team-
LocationSanta Ana Pueblo, NM, United States
Work model-
Employment typeFull Time
Salary-
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-27 / 2026-05-31
Changed / last seen2026-06-04 / 2026-06-02

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PageWhat it containsOpen
Company jobsActive postings from 15f1ad1c 32cd 433c 918f 33e79a3d44e1 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Santa Ana Pueblo.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company15f1ad1c 32cd 433c 918f 33e79a3d44e1 19000101 000001
Source6af1e86d-74fa-412d-8938-d9547ea5ee1c
ATS providerADP Workforce Now Recruiting

Description

Job Summary: Assisting the Front Office Manager for the successful overall coordination and direction of all activities related to the Front Office daily operations while providing high level of focus on guest satisfaction. Responsible of monitoring the Call Center along with Pool, Business Center and Fitness Center daily while ensuring smooth and efficient operations and in accordance with the Company’s policies. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company’s core values. Be approachable and engaging with fellow team members Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Provides direction and oversees the daily operation of all Front and Back of house activities. Assists the Front Office Manager in establishing and enforcing policies and procedures, service and quality standards. Provides support to the Front Office Manager in all areas of the Hotel Front Office operation, such as staff training, coaching , counseling and also enforces to the Casino Hotels standard policies and procedures. Acts as the Manager on Duty for the Hotel and manages all Front Office operations in the absence of the Front Office Manager. Provides support and training to Front Office Shift Managers, Front Office Agents, Night Auditor and Call Center to ensure all processes, policies and procedures are adhered to. Proactively implements daily operational plans that corresponds to the overall vision and strategy. Assists the Front Office Manager in controlling departmental budget, labor and expenses along with decision-making processes in regards to revenue management and operational strategies. Participates in preparation of weekly, monthly and quarterly occupancy and revenue forecasts and attend weekly Strategy meetings in the absence of the Front Office Manager. Monitors the Property Management System (PMS) in order to track daily arrivals, departures, occupancy along with room status and balances. Works closely with the Casino Hosts team to ensure requests are completed in a timely manner. Provides assistance to the Hotel Sales department with group bookings, arrivals and departures along with special requests. Communicates with other departments within the Casino Hotel mainly including Hotel Housekeeping, Maintenance and Security. Participates and collaborates with the Front Office Manager and Director of Hotel Operations in deploying inventory restrictions and pricing strategies designed to optimize revenue and occupancy while anticipating daily sell out. Reviews and responds to all guest feedback platforms including online reviews and internal surveys. Handles guest complaints, disputes, and conflicts while emphasizing in guest satisfaction. Collaborates with the Front Office Manager in ensuring all Team Members, including new hires know all components of guest services and are trained to meet standards. Participates in the development of team member evaluations along with implementation of team member coaching and disciplinary action notice. Assisting the Front Office Manager with weekly schedule along with monitoring daily Payroll. Perform other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Four-year college degree in hospitality or related field required. May substitute experience on a year for year basis. Strong knowledge in PMS (Property Management Systems) is required, V1 experience is preferred. Yield management experience is required. Strong interpersonal, motivational, and leadership qualities. Experience in interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members is required. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: Maintain a strict level of confidentiality regarding company information. Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules, and regulations. Must be a detail oriented, organized individual with the ability to multi-task. Proven ability to provide outstanding guest service. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Essential Physical Functions: While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. Must be able to lift to 25lbs. Must be able to work at a fast pace and in stressful situations. Must be able to maneuver around the office and the facility to collect all necessary materials and documents. Must be able to walk and stand for long periods of time. Equipment Used Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed indoors in a climate controlled non-smoking environment.

Full job record

Job ID151ea943fb320bf3867f968971388c4f407dc052
Org IDa6ec8cf0-6aed-4f88-84fe-abba3f044570
Source ID6af1e86d-74fa-412d-8938-d9547ea5ee1c
Board ID6af1e86d-74fa-412d-8938-d9547ea5ee1c
Provideradp_workforcenow
Provider Job Key605269
TitleASSISTANT FRONT OFFICE MANAGER
Normalized Title—
Statusdeleted
Activeno
Location TextSanta Ana Pueblo, NM, US, Santa Ana Pueblo, NM
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNM
CitySanta Ana Pueblo
Salary Raw—
Salary Min—
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Salary Currency—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=15f1ad1c-32cd-433c-918f-33e79a3d44e1&ccId=19000101_000001&lang=en_US&type=JS&jobId=605269&jwId=9200822751909_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=15f1ad1c-32cd-433c-918f-33e79a3d44e1&ccId=19000101_000001&lang=en_US&type=JS&jobId=605269&jwId=9200822751909_1
First Seen At2026-05-31 18:34:59Z
Last Seen At2026-06-02 09:05:20Z
Last Checked At2026-06-04 09:08:38Z
Last Changed At2026-06-04 09:08:38Z
Inactive At2026-06-04 09:08:38Z
Source Posted At2026-05-27 22:39:00Z
Source Updated At—
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Event Fields
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Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.45.22/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.45.22/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"624\" style=\"border-collapse:collapse;border:none;\" id=\"isPasted\"><tbody><tr><td valign=\"top\" style=\"width: 23.0769%; border: 1pt solid windowtext; background: rgb(242, 242, 242); padding: 1.45pt 5.75pt; vertical-align: top;\"><h2 style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"color:black;\">Job Summary:</span></h2></td><td valign=\"top\" style=\"width: 76.9231%; border-width: 1pt 1pt 1pt medium; border-style: solid solid solid none; border-color: windowtext windowtext windowtext currentcolor; border-image: initial; padding: 1.45pt 5.75pt; vertical-align: top;\"><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Assisting the Front Office Manager for the successful overall coordination and direction of all activities related to the Front Office daily operations while providing high level of focus on guest satisfaction. Responsible of monitoring the Call Center along with Pool, Business Center and Fitness Center daily while ensuring smooth and efficient operations and in accordance with the Company&rsquo;s policies.</p></td><td style=\"border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; padding: 0in; width: 0%;\"><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p></td></tr><tr><td colspan=\"3\" valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; background: rgb(217, 217, 217); padding: 1.45pt 5.75pt; vertical-align: top;\"><h2 style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"color:black;\">Job Description</span></h2></td></tr><tr><td colspan=\"3\" valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 1.45pt 5.75pt 5.75pt; vertical-align: top;\"><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><strong>Expectations of Leadership:</strong></p><div style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:6.5px;\"><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Actively support, demonstrate, and promote the company&rsquo;s core values.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Be approachable and engaging with fellow team members</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Always treat individuals with dignity and respect regardless of job position.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Demonstrate maturity through exhibiting excellent listening skills.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Make educating, inspiring, and motivating your team central to your mission.</span></li></ul></div><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin:0in;'>&nbsp;</p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin:0in;'><strong>Major Responsibilities/Activities:&nbsp;</strong></p><div style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:6.5px;\"><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Provides direction and oversees the daily operation of all Front and Back of house activities.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;color:black;\">Assists the Front Office Manager in establishing and enforcing policies and procedures, service and quality standards.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;color:black;\">Provides support to the Front Office Manager in all areas of the Hotel Front Office operation, such as staff training,&nbsp;</span><span style=\"color:black;\">coaching</span><span style=\"font-family:Calibri;color:black;\">, counseling and also enforces to the Casino Hotels standard policies and procedures.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;color:black;\">Acts as the Manager on Duty for the Hotel and manages all Front Office operations in the absence of the Front Office Manager.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;color:black;\">Provides support and training to Front Office Shift Managers, Front Office Agents, Night Auditor and Call Center to ensure all processes, policies and procedures are adhered to.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;color:black;\">Proactively implements daily operational plans that corresponds to the overall vision and strategy. &nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Assists the Front Office Manager in controlling departmental budget, labor and expenses along with decision-making processes in regards to revenue management and operational strategies.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Participates in preparation of weekly, monthly and quarterly occupancy and revenue forecasts and attend weekly Strategy meetings in the absence of the Front Office Manager.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Monitors the Property Management System (PMS) in order to track daily arrivals, departures, occupancy along with room status and balances.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Works closely with the Casino Hosts team to ensure requests are completed in a timely manner. &nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Provides assistance to the Hotel Sales department with group bookings, arrivals and departures along with special requests.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Communicates with other departments within the Casino Hotel mainly including Hotel Housekeeping, Maintenance and Security.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Participates and collaborates with the Front Office Manager and Director of Hotel Operations in deploying inventory restrictions and pricing strategies designed to optimize revenue and occupancy while anticipating daily sell out.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Reviews and responds to all guest feedback platforms including online reviews and internal surveys.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Handles guest complaints, disputes, and conflicts while emphasizing in guest satisfaction.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Collaborates with the Front Office Manager in ensuring all Team Members, including new hires know all components of guest services and are trained to meet standards.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Participates in the development of team member evaluations along with implementation of team member coaching and disciplinary action notice.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Assisting the Front Office Manager with weekly schedule along with monitoring daily Payroll.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Perform other duties as assigned. &nbsp;&nbsp;</span></li></ul></div><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin:0in;'>&nbsp;</p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin:0in;'><strong>Minimum Requirements:&nbsp;</strong></p><div style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:6.5px;\"><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Preference is given to qualified Santa Ana Tribal Members.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Four-year college degree in hospitality or related field required. &nbsp;May substitute experience on a year for year basis.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Strong knowledge in PMS (Property Management Systems) is required, V1 experience is preferred.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Yield management experience is required.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Strong interpersonal, motivational, and leadership qualities.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Experience in interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members is required.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company&rsquo;s choice, through a payroll deduction program.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">All employees are required to proficiently use a smartphone for company applications, email, and text.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><strong>Essential Mental Functions:</strong></p><div style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:6.5px;\"><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Maintain a strict level of confidentiality regarding company information.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming &nbsp; &nbsp; &nbsp;policies, procedures, rules, and regulations.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must be a detail oriented, organized individual with the ability to multi-task.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Proven ability to provide outstanding guest service.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Proven ability to handle conflict situations.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must have excellent problem-solving abilities.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must have strong analytical skills.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must be able to work in a fast-paced environment.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must be able to deal with stressful situations in a professional manner.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must be a Team Player.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:16.5pt;font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><strong>Essential Physical Functions:</strong></p><div style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:-0.25in;\"><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear.&nbsp;</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must be able to lift to 25lbs.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must be able to work at a fast pace and in stressful situations.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must be able to maneuver around the office and the facility to collect all necessary materials and documents.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must be able to walk and stand for long periods of time.</span></li></ul></div><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin:0in;'>&nbsp;</p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;text-align:justify;line-height:115%;'><strong>Equipment Used</strong></p><div style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:11px;\"><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Smartphones, computers, laptop computers, and other traditional office equipment as required.</span></li></ul></div><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;line-height:115%;'><strong>Work Environment:</strong></p><h1 style='margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:13px;font-weight:normal;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee&rsquo;s duties are performed indoors in a climate controlled non-smoking environment.</span></h1></td></tr></tbody></table></div></div>\n",
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