Product Manager

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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif\">📌 <span style=\"font-weight: bold\">Position Title</span>: Product Manager</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">🌍 <span style=\"font-weight: bold\">Location</span>: Remote – Europe</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-weight: bold\">⏰</span><span style=\"font-weight: bold\"> Working Rhythm: </span>Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 6am-2pm Eastern Standard Time (to ensure overlap with US team), we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be required to tackle challenges, support new releases, or contribute to time-sensitive initiatives.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">📝<span style=\"font-weight: bold\"> Contract Type: </span>Full-Time Employee</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-weight: bold\">🤝</span><span style=\"font-weight: bold\"> Reporting To: </span>Chief Product Officer</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; text-decoration: underline\"><span style=\"font-size: 24pt\">Role Impact</span></span><span style=\"font-family: arial, helvetica, sans-serif; text-decoration: underline\"><br></span><span style=\"font-family: arial, helvetica, sans-serif; text-decoration: underline\"><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">We’re not looking for a traditional Product Manager.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">We’re looking for a <span style=\"font-weight: bold\">deeply technical, AI-native, customer-obsessed product leader</span> who can build a world-class, consumer-grade experience in a category that hasn’t historically delivered one.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">As a Product Manager at Nexford, you will own and evolve critical parts of the learner journey end-to-end. This is not about shipping features. It’s about building a product that learners come back to every day, stay engaged with over months and years, and ultimately credit with changing their lives.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">You will operate at the intersection of <span style=\"font-weight: bold\">AI, product, and human behavior</span>. You will deeply understand our learners, speak with them constantly, and translate real needs into thoughtfully designed experiences. You will help define what an AI-native, learner-first university actually looks like in practice.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">If you’ve built sticky B2C products, are obsessed with understanding users, and know how to turn AI capabilities into real user value, this role is for you.</span></p>\n<p><br></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 24pt\">Key Responsibilities</span></span></p>\n<p><span style=\"text-decoration: underline\"><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Own the Product, Not Just the Roadmap</span><br><span style=\"font-family: arial, helvetica, sans-serif\">Take full ownership of product areas across the learner lifecycle. Define what to build, why it matters, and how success is measured.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Customer Obsession &amp; Design Thinking</span><br><span style=\"font-family: arial, helvetica, sans-serif\">Develop a deep, continuous understanding of our learners through regular user conversations, research, and behavioral analysis. Apply strong design thinking principles to ensure every product decision is intentional, user-centered, and outcome-driven.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Build AI-Native Experiences</span><br><span style=\"font-family: arial, helvetica, sans-serif\">Identify and ship AI-powered features that meaningfully improve the learner experience. Move beyond surface-level integrations and build products where AI is core to the value proposition.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Drive Engagement &amp; Retention at Scale</span><br><span style=\"font-family: arial, helvetica, sans-serif\">Design systems that keep learners coming back. Obsess over activation, habit formation, and long-term retention across a multi-month and multi-year journey.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Operate Like a B2C Product Leader</span><br><span style=\"font-family: arial, helvetica, sans-serif\">Build consumer-grade experiences for a global audience. Raise the bar on usability, personalization, and product quality.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Turn Data Into Decisions</span><br><span style=\"font-family: arial, helvetica, sans-serif\">Instrument everything. Run experiments. Combine quantitative data with qualitative insights to drive prioritization and iteration.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Lead Cross-Functionally</span><br><span style=\"font-family: arial, helvetica, sans-serif\">Work closely with Engineering, Design, Data, and business teams to ship high-quality products quickly. Create clarity and momentum across teams.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Move Fast, Improve Constantly</span><br><span style=\"font-family: arial, helvetica, sans-serif\">Ship, learn, iterate. Maintain high standards without slowing down. Continuously raise the bar.</span></p>\n<p><br></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 24pt\">Skills &amp; Qualifications</span></span></p>\n<p><span style=\"text-decoration: underline\"><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Proven B2C Product Builder</span><br><span style=\"font-family: arial, helvetica, sans-serif\">5+ years as a Product Manager building and scaling B2C products, ideally with global audiences. Experience with products that require sustained engagement, not one-time transactions.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">AI-Native Thinking (Non-Negotiable)</span><br><span style=\"font-family: arial, helvetica, sans-serif\">Strong understanding of AI/ML and hands-on experience building AI-powered products. You know what’s real vs hype and can translate capabilities into shipped features.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Customer Obsession (Non-Negotiable)</span><br><span style=\"font-family: arial, helvetica, sans-serif\">You speak with users constantly. You deeply understand their needs, behaviors, and pain points, and you build products that reflect that understanding. Strong experience with user research, usability testing, and translating insights into product decisions.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Retention is Your Game</span><br><span style=\"font-family: arial, helvetica, sans-serif\">You have a track record of improving activation, engagement, and retention in products with long customer journeys.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Highly Technical</span><br><span style=\"font-family: arial, helvetica, sans-serif\">You’re comfortable going deep with engineers. You understand systems, APIs, data flows, and how modern products are built. You use AI tools daily.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Product Judgment</span><br><span style=\"font-family: arial, helvetica, sans-serif\">You know what matters. You can prioritize effectively and make high-quality decisions with imperfect information.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Relentless Ownership</span><br><span style=\"font-family: arial, helvetica, sans-serif\">You don’t wait. You don’t need hand-holding. You take responsibility for outcomes, not just output.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Clear Communicator</span><br><span style=\"font-family: arial, helvetica, sans-serif\">You can align teams, simplify complexity, and articulate product direction clearly.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-size: 12pt\">If </span><span style=\"font-size: 12pt\">you're</span><span style=\"font-size: 12pt\"> passionate about transforming lives through education and have a proven </span><span style=\"font-size: 12pt\">track record</span><span style=\"font-size: 12pt\"> of delivering exceptional customer experiences, we encourage you to apply!</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">About Nexford University</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Nexford University is a next-generation learning institution based in Washington, D.C. We're on a mission to revolutionize education by providing learners worldwide with access to high-quality, affordable, and dynamic online education that equips them for success. We prioritize skills over theory, preparing our learners for the workplace of the future in industries with immense growth potential.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Our goals are clear:</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">🚀 Empower learners with the skills they need to achieve their career aspirations.  </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">🌍 Deliver a 100% online global education, ensuring accessibility regardless of location.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">💼 Offer an educational model centered on mastery of workplace competencies.  </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">🧠 Foster critical thinking, problem-solving, and lifelong learning skills.  </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">🤝 Create a global community, harnessing collaborative technology for learner success. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">💲 Provide flexible, affordable, and continuously updated educational opportunities. </span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Interested in finding out more about us? Visit <a href=\"http://www.nexford.org/\" target=\"_blank\" rel=\"noopener noreferrer\">www.nexford.edu</a> for more information and join our mission!<span style=\"font-weight: bold\"><br></span></span></p>",
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