Strategic Account Manager - 1036

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  "source_hash": "b7584678e6b2a6691f7242fc94e825b46d02cd7881327d0e80b8a712c96f3590",
  "last_changed_at": "2026-06-06T07:56:58.149Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Remote (Work From Home) US",
    "city": null,
    "region": null,
    "country": "United States",
    "is_remote": true,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-19T07:57:22.985Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Remote (Work From Home) US",
      "city": null,
      "region": null,
      "country": "United States",
      "is_remote": true,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
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{}

{
  "lists": [
    {
      "text": "Major Responsibilities:",
      "content": "<div>\n\n<li>\n<p>Build and maintain strong relationships with assigned strategic accounts through regular customer engagement and account management activities.</p>\n</li>\n<li>\n<p>Serve as a trusted advisor by understanding customer challenges and identifying solutions that align with their business needs.</p>\n</li>\n<li>\n<p>Drive Account retention through assisting customers in delivering on their internal initiatives and desired business outcomes, leading to increases adoption, upsells through negotiations and renewals.&nbsp;</p>\n</li>\n<li>\n<p>Identify and execute cross-sell and upsell opportunities to increase account revenue.</p>\n</li>\n<li>\n<p>Establish customer-specific success goals and ensure successful onboarding experiences.</p>\n</li>\n<li>\n<p>Monitor account health, customer engagement, and product adoption to ensure fast time-to-value and long-term satisfaction.</p>\n</li>\n<li>\n<p>Resolve customer issues and collaborate with internal teams to deliver exceptional customer support.</p>\n</li>\n<li>\n<p>Maintain a high level of activity while effectively managing multiple priorities in a results-driven environment.</p>\n</li>\n<li>\n<p>Create compelling presentations and leverage data analysis to communicate value and recommendations to customers.</p>\n</li>\n\n</div>"
    },
    {
      "text": "Education and Experience:",
      "content": "\n<li>\n<p>Bachelor's degree or equivalent relevant education and experience.</p>\n</li>\n<li>\n<p>6+ years of experience in account management, customer success, sales, or related customer-facing roles, or as an HR practitioner or consultant that leveraged&nbsp; labor market data to drive business outcomes.&nbsp;</p>\n</li>\n<li>\n<p>Experience managing strategic or enterprise-level accounts in a B2B environment.</p>\n</li>\n<li>\n<p>Strong background in customer relationship management, account renewals, cross-selling, and upselling.</p>\n</li>\n<li>\n<p>Experience with Talent Acquisition, recruiting, strategic workforce planning, HR or HR tech is preferred.&nbsp;</p>\n</li>\n<li>\n<p>Advanced proficiency with spreadsheet, presentation.</p>\n</li>\n<li>\n<p>Excellent communication, customer service, negotiation, analytical, and problem-solving skills.</p>\n</li>\n<li>\n<p>Demonstrated ability to collaborate across teams and manage multiple priorities effectively.</p>\n</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1780434631514,
  "updatedAt": null,
  "categories": {
    "team": "Client Services",
    "location": "Remote (Work From Home) US",
    "commitment": "Full Time",
    "department": "Enterprise",
    "allLocations": [
      "Remote (Work From Home) US",
      "Moscow, ID"
    ]
  },
  "salaryRange": null,
  "workplaceType": "remote"
}