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HomeCompaniesEbez Fa Us2 Oraclecloud Com CX 1Benefits Client Success Representative | HCM

Benefits Client Success Representative | HCM

Ebez Fa Us2 Oraclecloud Com CX 1 · Roanoke, VA, United States; VAROC - 110 Franklin Road SE, Suite 300, Roanoke, VA, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEbez Fa Us2 Oraclecloud Com CX 1
TitleBenefits Client Success Representative | HCM
Normalized title-
Department / team-
LocationRoanoke, VA, United States
Work modelHybrid / Hybrid
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2025-12-19 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-17

Related slices

PageWhat it containsOpen
Company jobsActive postings from Ebez Fa Us2 Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Roanoke.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEbez Fa Us2 Oraclecloud Com CX 1
Source1634b88a-b63b-4478-9552-e0f4bb94a7ac
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description #LI-OD1 #LI-Hyrbid Responsibilities Essential Functions and Primary Duties Handle a high volume of calls and cases related to Consumer Directed Healthcare Products in Flexible and COBRA Benefits in a call-center environment. Provide prompt and accurate problem resolution for internal and external clients. Own the issue resolution from start to finish Coordinate annual benefits enrollment renewal and ongoing administration for clients, participants, COBRA insured, and retirees, etc., in a timely manner. Ensure that plans are accurate, current, and meet compliance standards Distribute claims and documentation for reimbursements as well as COBRA reinstatements and terminations. Educate participants and clients about their benefits related to eligibility and plan requirements. Ensure all internal controls and procedures are followed for accuracy Provide excellent customer service support for ongoing benefit activity and eligibility. Assure plans are administered in a manner that is compliant with IRS regulations. Record necessary changes/updates as appropriate Additional responsibilities as assigned Preferred Qualifications Prior benefits knowledge preferably regarding COBRA, Health Savings, or Flexible Spending Customer service or call-center experience Qualifications Minimum Qualifications High School Diploma or GED Acute detail and accuracy skills Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Excellent customer relation skills Proficient use of applicable technology Ability to work in a team environment as well as independently Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks Company CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

Full job record

Job ID145352d5a48ac00aa5f953934673621f01a9356a
Org IDff0700f6-e416-45cf-9543-87842d2031eb
Source ID1634b88a-b63b-4478-9552-e0f4bb94a7ac
Board ID1634b88a-b63b-4478-9552-e0f4bb94a7ac
Provideroracle_hcm
Provider Job Key4695
TitleBenefits Client Success Representative | HCM
Normalized Title
Statusactive
Activeyes
Location TextRoanoke, VA, United States; VAROC - 110 Franklin Road SE, Suite 300, Roanoke, VA, US
Department
Team
Employment Type
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionVA
CityRoanoke
Salary RawDescription #LI-OD1 #LI-Hyrbid Responsibilities Essential Functions and Primary Duties Handle a high volume of calls and cases related to Consumer Directed Healthcare Products in Flexible and COBRA Benefits in a call-center environment. Provide prompt and accurate problem resolution for internal and external clients. Own the issue resolution from start to finish Coordinate annual benefits enrollment renewal and ongoing administration for clients, participants, COBRA insured, and retirees, etc., in a timely manner. Ensure that plans are accurate, current, and meet compliance standards Distribute claims and documentation for reimbursements as well as COBRA reinstatements and terminations. Educate participants and clients about their benefits related to eligibility and plan requirements. Ensure all internal controls and procedures are followed for accuracy Provide excellent customer service support for ongoing benefit activity and eligibility. Assure plans are administered in a manner that is compliant with IRS regulations. Record necessary changes/updates as appropriate Additional responsibilities as assigned Preferred Qualifications Prior benefits knowledge preferably regarding COBRA, Health Savings, or Flexible Spending Customer service or call-center experience Qualifications Minimum Qualifications High School Diploma or GED Acute detail and accuracy skills Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Excellent customer relation skills Proficient use of applicable technology Ability to work in a team environment as well as independently Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks Company CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://ebez.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4695
Apply URLhttps://ebez.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4695
First Seen At2026-05-31 17:59:19Z
Last Seen At2026-06-17 11:15:59Z
Last Checked At2026-06-17 11:15:59Z
Last Changed At2026-05-31 17:59:19Z
Inactive At
Source Posted At2025-12-19 17:29:41Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ebez.fa.us2.oraclecloud.com|CX_1/date=2026-06-17/2026-06-17T11-15-27-135Z-29d454e38e81531088abc47ee1d9ea7dba8bb2e2376cd7b533eff8e4e52d6b1c.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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