Temporary Operations Supervisor -Home Solutions

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  "last_changed_at": "2026-06-01T11:54:45.236Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Georgetown, n/a, 413741, Guyana",
    "city": "Georgetown",
    "region": "n/a",
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    "is_remote": false,
    "confidence": 0.8
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  "inferred_at": "2026-06-06T10:17:38.777Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Georgetown, n/a, 413741, Guyana",
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  "list_job": {
    "id": "165",
    "isRemote": null,
    "location": {
      "city": "Georgetown",
      "state": "n/a"
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    "atsLocation": {
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      "state": null,
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    "departmentId": "18874",
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    "jobOpeningName": "Temporary Operations Supervisor -Home Solutions ",
    "departmentLabel": "CRST- Home Solutions",
    "employmentStatusLabel": "Temporary"
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    "location": {
      "city": "Georgetown",
      "state": "n/a",
      "postalCode": "413741",
      "addressCountry": "Guyana"
    },
    "datePosted": "2026-06-01",
    "atsLocation": {
      "city": null,
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    "description": "<p><span style=\"font-weight: bold\"><span style=\"color: rgb(0, 32, 96); font-family: Arial, sans-serif\">NATURE AND SCOPE OF JOB</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif\">The Operations Supervisor is responsible for overseeing the day-to-day activities of the customer service associates (CSAs).</span></p>\n<p><span style=\"font-family: Arial, sans-serif\">This requires a hands-on leader who manages the teams, monitors the processes, and ensures that all operations align with the CRST’s goals and standards.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: rgb(0, 32, 96); font-family: Arial, sans-serif\">DESCRIPTION OF DUTIES</span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif\"> Supervision of ten (10) CSAs (minimum).</span></li>\n<li>Review and handle all Escalations from the team.</li>\n<li>Producing monthly, weekly, and daily reports for client and internal management.</li>\n<li>Conduct performance scorecard reviews and coaching with the team.</li>\n<li>Conduct and assist with training exercises.</li>\n<li>Management of all administrative tasks relating to the team.</li>\n<li>Outlier management and performance improvement plans</li>\n<li>Accurate timekeeping of the team’s attendance and notifying leadership of any issues or absences.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: rgb(52, 73, 94); font-weight: bold\">MINIMUM</span><span style=\"color: rgb(0, 32, 96)\"> QUALIFICATION REQUIREMENTS:</span></span></p>\n<p><span> </span></p>\n<ul>\n<li>12 months of experience in a leadership role.</li>\n<li>1 year of customer service experience.</li>\n<li>5 successful passes or more at CSEC or equivalent. Diploma preferred.</li>\n<li>Excellent computer and administrative skills.</li>\n<li>Computer literate (Excel, Word, email, Google Docs)</li>\n<li>A strong work ethic.</li>\n<li><span>Less than 4 attendance points (Abs and NCNS only).</span></li>\n<li>An average of 85% on Quality in the past three months.</li>\n</ul>\n<p><span style=\"font-weight: bold\"><br></span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: rgb(0, 32, 96)\">SUPERVISOR SKILLS:</span></span></p>\n<ul>\n<li>Excellent verbal and written communication.</li>\n<li>Customer service skills.</li>\n<li>Ability to work well under various stressful and time-sensitive situations.</li>\n<li>Able to multi-task and prioritize assigned tasks in a fast-paced environment.<br></li>\n</ul>",
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    "departmentId": "18874",
    "locationType": "0",
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    "jobOpeningName": "Temporary Operations Supervisor -Home Solutions ",
    "departmentLabel": "CRST- Home Solutions",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://expressgroup.bamboohr.com/careers/165",
    "employmentStatusLabel": "Temporary"
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