PCAP Program Manager

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    "description": "<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">PCAP Program Manager II</span></span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Brigid Collins Family Support Center – Mount Vernon, WA</span><br><span style=\"font-size: 12pt\"><em>Full-Time, 40 Hours per Week | On-Site | Supervisory Position</em></span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">About Brigid Collins Family Support Center</span></span></p>\n<p><span style=\"font-size: 12pt\">At Brigid Collins, our mission is to strengthen community health and resilience by providing trauma-informed, evidence-based support to children and their families. The<span> </span><span style=\"font-weight: bold\">Parent–Child Assistance Program (PCAP)</span><span> </span>is an award-winning, evidence-informed home-visitation and case-management model serving pregnant and parenting mothers with substance use disorders. Our approach is relationship-based, compassionate, and research-backed.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We are seeking a <span style=\"font-weight: bold\">PCAP Program Manager II</span><span> </span>who is passionate about supporting families, committed to high-quality service delivery, and experienced in leading teams in behavioral health or social services settings. This position provides oversight, supervision, and program direction to ensure PCAP services are delivered with excellence, fidelity, and heart.</span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Compensation</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Starting hourly wage:</span><span> </span><span style=\"font-weight: bold\">$29.55/hour, $61,464 annually</span></span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Full classification range:</span><span> </span><span style=\"font-weight: bold\">$28.00–$37.83/hour</span>, depending on experience and internal progression</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Benefits</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Choice of medical, dental, and vision plans with<span> </span><span style=\"font-weight: bold\">80%+ employer premium contribution</span></span></li>\n<li><span style=\"font-size: 12pt\">Employee Assistance Program</span></li>\n<li><span style=\"font-size: 12pt\">403(b) retirement plan with employer contribution after 1 year</span></li>\n<li><span style=\"font-size: 12pt\">Annual raises</span></li>\n<li><span style=\"font-size: 12pt\">11 paid holidays + additional paid agency closure days</span></li>\n<li><span style=\"font-size: 12pt\">12 sick days per year</span></li>\n<li><span style=\"font-size: 12pt\">11 vacation days in the first year (increasing with tenure)</span></li>\n<li><span style=\"font-size: 12pt\">Paid training and travel</span></li>\n<li><span style=\"font-size: 12pt\">Eligible employer for<span> </span><span style=\"font-weight: bold\">Public Service Loan Forgiveness (PSLF)</span></span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">What You’ll Do</span></span></p>\n<p><span style=\"font-size: 12pt\">As the PCAP Program Manager II, you will provide leadership that ensures PCAP services are delivered effectively, ethically, and in alignment with the Brigid Collins mission.</span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Program Leadership &amp; Oversight</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Supervise PCAP program staff and maintain fidelity to PCAP model benchmarks, quality standards, and contract deliverables</span></li>\n<li><span style=\"font-size: 12pt\">Oversee program documentation, data collection, and reporting to ensure accuracy and timeliness</span></li>\n<li><span style=\"font-size: 12pt\">Monitor service delivery and outcomes, using data to guide improvements, planning, and staff support</span></li>\n<li><span style=\"font-size: 12pt\">Ensure services are trauma-informed, culturally responsive, and client-centered</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Staff Supervision &amp; Team Culture</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Provide weekly one-on-one support, coaching, and performance evaluation for staff</span></li>\n<li><span style=\"font-size: 12pt\">Lead regular team meetings and foster a collaborative, positive, mission-aligned team culture</span></li>\n<li><span style=\"font-size: 12pt\">Identify training needs, coordinate professional development, and model reflective supervision</span></li>\n<li><span style=\"font-size: 12pt\">Support safety planning, debrief critical incidents, and offer guidance on complex cases</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Partnerships &amp; Community Engagement</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Maintain strong relationships with community providers to support referrals, client engagement, and coordinated care</span></li>\n<li><span style=\"font-size: 12pt\">Represent Brigid Collins at community meetings, stakeholder groups, and community collaborations</span></li>\n<li><span style=\"font-size: 12pt\">Serve as a liaison between staff and senior leadership to ensure clear communication and aligned services</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Administrative &amp; Compliance Responsibilities</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Monitor and approve program expenses in line with budgets, policies, and contract requirements</span></li>\n<li><span style=\"font-size: 12pt\">Ensure compliance with agency policies, state regulations, contract obligations, and documentation standards</span></li>\n<li><span style=\"font-size: 12pt\">Support audits, evaluations, and site visits</span></li>\n<li><span style=\"font-size: 12pt\">Provide administrative coverage and direct service support as needed</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">What You Bring (Knowledge, Skills &amp; Abilities)</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Strong interpersonal and communication skills; ability to professionally engage with clients, staff, and community partners</span></li>\n<li><span style=\"font-size: 12pt\">Ability to write clearly, edit documents, and manage confidential information with discretion</span></li>\n<li><span style=\"font-size: 12pt\">Strong decision-making skills, particularly when addressing sensitive or crisis-related situations</span></li>\n<li><span style=\"font-size: 12pt\">Comfort with data entry and use of digital documentation systems</span></li>\n<li><span style=\"font-size: 12pt\">Ability to lead, coach, and support a team while holding staff accountable to expectations</span></li>\n<li><span style=\"font-size: 12pt\">Excellent time-management, organization, and prioritization skills</span></li>\n<li><span style=\"font-size: 12pt\">Ability to respond calmly to individuals who may be in crisis, agitated, or distressed</span></li>\n<li><span style=\"font-size: 12pt\">Ability to work independently while also contributing significantly to a collaborative team</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Qualifications</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Bachelor’s degree in a human services or psychology-related field required;<br>Master’s degree in psychology, counseling, human services, or related field preferred</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Minimum 5 years of professional experience</span><span> </span>working with high-risk or vulnerable populations</span></li>\n<li><span style=\"font-size: 12pt\">Experience supervising staff or providing program oversight strongly preferred</span></li>\n<li><span style=\"font-size: 12pt\">Eligible to work in the U.S. and able to pass all required background checks</span></li>\n<li><span style=\"font-size: 12pt\">Reliable transportation and valid Washington State driver’s license</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">How to Apply</span></span></p>\n<p><span style=\"font-size: 12pt\">Please submit a:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt; font-weight: bold\">Resume</span></li>\n<li><span style=\"font-size: 12pt; font-weight: bold\">Cover letter</span></li>\n<li><span style=\"font-size: 12pt; font-weight: bold\">Three professional references</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Applications will be reviewed on a rolling basis until the position is filled.</span><br><span style=\"font-size: 12pt; font-weight: bold\">No phone calls, please.</span></p>",
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