WIC - Front Desk Associate

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.37.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.37.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\"><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong>CCI Health Services&rsquo;&nbsp;</strong>mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.</span></span></p><p><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong>Position Summary</strong></span></span></p><p><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">The WIC Front Office Associate (FOA) is responsible for providing front office support and administrative assistance as needed at different WIC sites throughout our organization. The FOA assists with the delivery of WIC services to assure the provision of high quality, cost-efficient, culturally sensitive services that comply with all Federal, State and Local agency policies and procedures. This position requires travel to different locations when needed.</span></span></p><p><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong>Key Functions &amp; Responsibilities</strong></span></span></p><ul><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Travels to assigned site within the organization to provide front office support and administrative assistance as needed, while maintaining a designated home site.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Greets program participants in a professional manner.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Accurately obtains/documents proof of residence, proof of identity, and proof of pregnancy, calculates, and documents proof of income.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Provides complete information on the certifying process.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Explains the rights and responsibilities of a WIC participant to each applicant.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Makes initial, and assists in making return appointments, confirming the participant&rsquo;s current address, phone number, email, and updates in the electronic record system as necessary.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Answers the telephone promptly, refers calls to the appropriate area, and identifies and refers urgent calls correctly. Accurately communicates phone messages, as needed.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Solicits and addresses participants&rsquo; questions.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Provides correct information on Rights and Responsibilities, Program benefits, WIC foods and vendors, and the proper use of eWIC card.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Completes administrative tasks that include photocopying, scanning, setting up of WIC folders.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Receive deliveries and log inventory as needed.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Maintain a positive and professional demeanor at all times.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Maintains a clean and organized front desk area.</span></span></li></ul><p><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong>Minimum Qualifications&nbsp;</strong></span></span></p><ul><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">A high school diploma or GED.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Experience in a front desk or customer service role preferred.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Proficient in using Microsoft Office Suite (Outlook, Word, Powerpoint) and other office&nbsp;equipment.</span></span></li></ul><p><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong>Why Work at CCI?</strong></span></span></p><ul><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Extensive benefits plan</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Generous PTO Plan</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">403B Retirement Plan + Employer match&nbsp;up to 4%</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Tuition Reimbursement</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.</span></span></li><li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong>Our providers are insured for malpractice under the Federal Tort Claims Act.</strong></span></span></li></ul><p><br><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><em><strong>** CCI Health Services is an Equal Opportunity Employer **</strong></em></span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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