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HomeCompanies097383d5 8e32 45ce A50a 64c6609c06c1 19000101 000001Mgr. of Quality and Performance Improvement

Mgr. of Quality and Performance Improvement

097383d5 8e32 45ce A50a 64c6609c06c1 19000101 000001 · HealthNet, Inc, Indianapolis, IN, US, Indianapolis, IN · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company097383d5 8e32 45ce A50a 64c6609c06c1 19000101 000001
TitleMgr. of Quality and Performance Improvement
Normalized title-
Department / team-
LocationHealthNet, IN, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2019-10-17 / 2026-05-31
Changed / last seen2026-06-19 / 2026-06-19

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Company097383d5 8e32 45ce A50a 64c6609c06c1 19000101 000001
Source09d11597-2215-4ff8-b5d0-38e34352e3c7
ATS providerADP Workforce Now Recruiting

Description

This position works closely with HealthNet’s Senior Leadership, Physician leadership and other Department Directors to continuously improve patient care and operations. Provides overall direction and oversight for Performance Improvement and Quality Management. The incumbent is responsible for managing activities that improve quality, minimize risk, and ensure efficiency. Reports to HealthNet's Chief Administrative Officer. Essential Functions Leadership: Accountable for strategic planning, program development, labor management and operational leadership of Performance Improvement and Quality Management for the organization. Develops, implements, and evaluates the Annual Quality and Performance Improvement Plan for the organization. Role model, mentor and change agent for the organization. Provides leadership and strategies for the effective and efficient utilization of medical, clinical and administrative resources. Performance Assessment and Continuous Improvement: Leads performance improvement and quality management activities for the organization. Uses a systematic approach to evaluate processes and human behavior to improve quality and productivity. Ensures disseminating relevant data through appropriate leaders and structures to ensure actions are taken to sustain or improve clinical care. Through research, continued education, and networking, ensures HealthNet remains on the cutting edge of Performance Improvement and Quality Management initiatives. Quality Management: Works closely with Chief Medical Officer and Associate Medical Director in peer review performance and quality improvement. Collaborates closely with Risk Manager. HealthNet leader for the Board of Directors' Quality Committee and Chairs HealthNet’s Quality Council. Observation and Analysis Makes observations and forms trusting and respectful relationships across all levels of staff, departments, and service lines to identify performance issues. Analyzes issues to determine reasons or contributing factors that interfere with high performance. Formulates intervention plans to address performance gaps. Implementation: Works closely with other leaders in optimizing the implementation of performance improvement solutions resulting in changes to skills, knowledge, technology, systems, or processes across the organization. Provides training on quality and performance improvement methodologies throughout the organization. Coordinates activities within and across departments, ensuring achievement of accreditation standards, was well as clinical and operational excellence across the organization. Evaluation: Selects and utilizes assessment tools to determine if implemented solutions produce expected results. Analyzes data and communicates quality and other clinical metrics to the Board of Directors, Senior Leadership, Physicians, and others. Identifies necessary reporting needs while ensuring collaboration with EMR, IT, Risk Management and other stakeholders. Works closely with data analysts to obtain and validate data needed for decisions related to areas of responsibility. Utilizes data to measure outcomes of performance improvement projects throughout the organization. Follows up with project leaders when outcomes are not as expected. Information Systems: Matrixed relationships with HealthNet IT and EMR leadership to ensure best use of EMR software in ensuring clinical quality, appropriate documentation of the quality of care delivered across the organization along with clinical outcomes measurement. Personnel Management: Ensures personnel management accountability by fairly interpreting and uniformly applying personnel policies and procedure. Facilitates a continuous employee feedback process to enhance work process. Financial Management: Accountable for department's budget accountability with primary responsibility to control expenses within approved budget. Beyond that, seeks and recommends potential opportunities for cost containment, revenue generation, and analyzes variances from budget within and outside of the department. Strategic Planning: Works closely with Senior Leadership in both day-to-day and annual strategic initiatives and planning. Accountable for continually moving toward preeminence in quality, safety, and patient satisfaction. Culture Champion: Responsible for being a culture champion. The incumbent must embrace and demonstrate the culture of energy, passion and positive atmosphere while delivering superb customer service. Patient Experience: A champion for customer service. Oversees patient satisfaction surveys for the organization. Monitors patient satisfaction data and patient family feedback and develops appropriate response. Conducts grievance research as needed, utilizing root cause analyses and appropriate resolution. Accreditation: Works with others to ensure Joint Commission, PCMH, HRSA, Meaningful Use, and other Federal and State Quality and Performance Improvement requirements are met by the organization. Responsible for the Quality and Performance Improvement sections of HRSA, FTCA, and Joint Commission manuals. The preceding essential function statements are not intended to be an exhaustive list of tasks and functions for this position. Job descriptions provide a representative summary of the major duties and responsibilities performed by incumbents. Other tasks and functions may be assigned as needed to fulfill the mission of the organization. QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES: Requires 3 - 5 years demonstrated experience in a high impact position. Requires a Bachelor’s degree in health related field, with Master’s degree preferred. Requires a strong clinical background, typically demonstrated by an RN, CPHQ, or significant prior experience such as quality measurement, data analysis, or performance improvement methodologies. Lean Six Sigma Green Belt preferred. Requires demonstrated clinical data management skills, particularly preparation, formatting, trending and analysis. Requires ability to work effectively with all levels of the organization, including Physicians, and with other organizations. Prefer experience in ambulatory health care systems. Demonstrated knowledge of performance improvement methods and activities with demonstrated ability to lead quality improvement initiatives. Requires strong communication, negotiation, and collaboration and problem-solving skills. Requires ability to work independent of supervision and the motivation to produce high quality outcomes. Requires ability to be flexible and effectively lead diverse teams, groups and programs. Demonstrated experience in Joint Commission survey preparation and understanding of licensure and accreditation requirements. Requires strong quantitative and critical thinking skills with understanding of quality measurement methodology, basic statistical analysis and survey methods. Requires ability to track and perform multiple tasks, with strong organizational and interpersonal skills. Requires ability to plan and manage the utilization of resources. Requires knowledge of computer software applications. Demonstrates the ability to think in a positive and creative manner and convert vision to tactical plans. EVALUATION OF PERFORMANCE: The Manger of Quality and Performance Improvement will receive annual performance evaluations that rate job performance in accordance with HealthNet vision, mission, policies and procedures. The evaluations may include, but not be limited to, performance of many of the specific skills and abilities noted above. The Manger of Quality and Performance Improvement is expected to present an exemplary professional image; maintain a positive attitude toward work and HealthNet; display a willingness to accept and complete assigned job responsibilities and duties; demonstrate the ability to independently exercise judgment, supervise staff if applicable, and complete all phases of assigned tasks or projects; and serve as a positive role model for other HealthNet staff. EQUAL EMPLOYMENT OPPORTUNITY: HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.

Full job record

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Org ID48f1e76e-40d1-49cf-8f64-6c1ea8b7a85b
Source ID09d11597-2215-4ff8-b5d0-38e34352e3c7
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TitleMgr. of Quality and Performance Improvement
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First Seen At2026-05-31 18:14:41Z
Last Seen At2026-06-19 13:00:14Z
Last Checked At2026-06-19 13:00:14Z
Last Changed At2026-06-19 13:00:14Z
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Source Posted At2019-10-17 18:06:00Z
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    "requisitionDescription": "<div><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-size: 12pt;font-family: Times New Roman\", serif;\">This position works closely with HealthNet’s<br>  Senior Leadership, Physician leadership and other Department Directors to<br>  continuously improve patient care and operations.</span> <span style=\"font-size: 12pt;font-family: Times New Roman\", serif;\">Provides overall direction and oversight<br>  for Performance Improvement and Quality Management.</span> <span style=\"font-size: 12pt;font-family: Times New Roman\", serif;\">The incumbent is responsible for managing<br>  activities that improve quality, minimize risk, and ensure efficiency.</span> <span style=\"font-size: 12pt;font-family: Times New Roman\", serif;\">Reports to HealthNet's Chief Administrative<br>  Officer.</span>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;font-family: Times New Roman\", serif;\">Essential Functions</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Leadership:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Accountable for strategic<br>    planning, program development, labor management and operational leadership<br>    of Performance Improvement and Quality Management for the organization. Develops,<br>    implements, and evaluates the Annual Quality and Performance Improvement<br>    Plan for the organization.</span> <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Role<br>    model, mentor and change agent for the organization. Provides leadership<br>    and strategies for the effective and efficient utilization of medical,<br>    clinical and administrative resources.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Performance<br>    Assessment and Continuous Improvement:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Leads performance improvement<br>    and quality management activities for the organization.</span> <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Uses a systematic approach to evaluate processes<br>    and human behavior to improve quality and productivity.</span> <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Ensures disseminating relevant data<br>    through appropriate leaders and structures to ensure actions are taken to<br>    sustain or improve clinical care.</span> <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Through<br>    research, continued education, and networking, ensures HealthNet remains on<br>    the cutting edge of Performance Improvement and Quality Management initiatives.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Quality<br>    Management:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Works closely with Chief Medical<br>    Officer and Associate Medical Director in peer review performance and<br>    quality improvement. Collaborates closely with Risk Manager.</span> <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">HealthNet leader for the Board of<br>    Directors' Quality Committee and Chairs HealthNet’s Quality Council. </span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Observation<br>    and Analysis</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Makes<br>    observations and forms trusting and respectful relationships across all levels<br>    of staff, departments, and service lines to identify performance issues.</span> <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Analyzes issues to determine reasons or<br>    contributing factors that interfere with high performance.</span> <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Formulates intervention plans to address<br>    performance gaps.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Implementation:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Works closely with other leaders<br>    in optimizing the implementation of performance improvement solutions resulting<br>    in changes to skills, knowledge, technology, systems, or processes across the<br>    organization. Provides training on quality and performance improvement<br>    methodologies throughout the organization.</span> <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Coordinates activities within and across departments, ensuring achievement<br>    of accreditation standards, was well as clinical and operational excellence<br>    across the organization.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Evaluation:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Selects and utilizes assessment tools to<br>    determine if implemented solutions produce expected results.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Analyzes<br>    data and communicates quality and other clinical metrics to the Board of<br>    Directors, Senior Leadership, Physicians, and others. Identifies necessary<br>    reporting needs while ensuring collaboration with EMR, IT, Risk Management<br>    and other stakeholders. Works closely with data analysts to obtain and<br>    validate data needed for decisions related to areas of responsibility. Utilizes<br>    data to measure outcomes of performance improvement projects throughout the<br>    organization.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Follows up with project<br>    leaders when outcomes are not as expected. </span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Information<br>    Systems:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Matrixed relationships with HealthNet<br>    IT and EMR leadership to ensure best use of EMR software in ensuring<br>    clinical quality, appropriate documentation of the quality of care delivered<br>    across the organization along with clinical outcomes measurement. </span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Personnel<br>    Management:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Ensures personnel management<br>    accountability by fairly interpreting and uniformly applying personnel<br>    policies and procedure.</span> <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Facilitates<br>    a continuous employee feedback process to enhance work process.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Financial<br>    Management:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Accountable for department's<br>    budget accountability with primary responsibility to control expenses<br>    within approved budget. Beyond that, seeks and recommends potential<br>    opportunities for cost containment, revenue generation, and analyzes<br>    variances from budget within and outside of the department.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Strategic<br>    Planning:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Works closely with Senior Leadership<br>    in both day-to-day and annual strategic initiatives and planning. Accountable<br>    for continually moving toward preeminence in quality, safety, and patient<br>    satisfaction. </span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Culture<br>    Champion:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Responsible for being a culture<br>    champion.</span>  <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">The incumbent must embrace and demonstrate<br>    the culture of energy, passion and positive atmosphere while delivering<br>    superb customer service.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Patient Experience:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">A champion for customer service.</span> <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Oversees patient satisfaction surveys for<br>    the organization. Monitors patient satisfaction data and patient family<br>    feedback and develops appropriate response.</span> <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Conducts grievance research as needed, utilizing root cause analyses<br>    and appropriate resolution.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;font-family: Times New Roman\", serif;\">Accreditation:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Works with others to ensure Joint<br>    Commission, PCMH, HRSA, Meaningful Use, and other Federal and State Quality<br>    and Performance Improvement requirements are met by the organization.</span> <span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Responsible for the Quality and<br>    Performance Improvement sections of HRSA, FTCA, and Joint Commission manuals.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">The preceding essential function statements are not<br>    intended to be an exhaustive list of tasks and functions for this position.<br>    Job descriptions provide a representative summary of the major duties and<br>    responsibilities performed by incumbents. Other tasks and functions may be<br>    assigned as needed to fulfill the mission of the organization.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;font-family: Times New Roman\", serif;\">QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES:</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Requires 3 - 5 years<br>    demonstrated experience in a high impact position.</span>&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Requires a Bachelor’s degree in<br>    health related field, with Master’s degree preferred.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Requires a strong clinical<br>    background, typically demonstrated by an RN, CPHQ, or significant prior<br>    experience such as quality measurement, data analysis, or performance<br>    improvement methodologies.</span>&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Lean Six Sigma Green Belt preferred.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Requires demonstrated clinical<br>    data management skills, particularly preparation, formatting, trending and<br>    analysis.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Requires ability to work<br>    effectively with all levels of the organization, including Physicians, and<br>    with other organizations.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Prefer experience in ambulatory<br>    health care systems. Demonstrated knowledge of performance improvement<br>    methods and activities with demonstrated ability to lead quality<br>    improvement initiatives.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Requires strong communication,<br>    negotiation, and collaboration and problem-solving skills.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Requires ability to work<br>    independent of supervision and the motivation to produce high quality<br>    outcomes.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Requires ability to be flexible<br>    and effectively lead diverse teams, groups and programs.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Demonstrated experience in Joint<br>    Commission survey preparation and understanding of licensure and<br>    accreditation requirements.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Requires strong quantitative and<br>    critical thinking skills with understanding of quality measurement<br>    methodology, basic statistical analysis and survey methods.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Requires ability to track and<br>    perform multiple tasks, with strong organizational and interpersonal skills.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Requires ability to plan and<br>    manage the utilization of resources.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Requires knowledge of computer<br>    software applications.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"background-color: white;font-size: 12pt;font-family: Times New Roman\", serif;\">Demonstrates the ability to<br>    think in a positive and creative manner and convert vision to tactical<br>    plans.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-size: 12pt;\">EVALUATION OF PERFORMANCE:</span>&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-size: 12pt;font-family: Times New Roman\", serif;\">The Manger<br>of Quality and Performance Improvement will receive annual performance<br>evaluations that rate job performance in accordance with HealthNet vision,<br>mission, policies and procedures. The evaluations may include, but not be<br>limited to, performance of many of the specific skills and abilities noted<br>above. The Manger of Quality and Performance<br>Improvement is<br>expected to present an exemplary professional image; maintain a positive<br>attitude toward work and HealthNet; display a willingness to accept and<br>complete assigned job responsibilities and duties; demonstrate the ability to<br>independently exercise judgment, supervise staff if applicable, and complete all<br>phases of assigned tasks or projects; and serve as a positive role model for other<br>HealthNet staff.</span>&nbsp;</p>\n<p><span style=\"font-size: 12pt;font-family: Times New Roman\", serif;\">EQUAL<br>EMPLOYMENT OPPORTUNITY:</span>&nbsp;</p>\n<p><span style=\"font-size: 12pt;font-family: Times New Roman\", serif;\">HealthNet<br>is an Equal Employment Opportunity Employer and employment decisions are made<br>without regard to race, color, sex, religion, national origin, age, disability,<br>sexual orientation, or any other category protected by federal, state, or local<br>law.</span>&nbsp;&nbsp;</p>\n</div>\n",
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