Patient Services Representative

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  "last_changed_at": "2026-06-13T10:29:29.183Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Homer, Alaska, 99603, United States",
    "city": "Homer",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
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  "salary_min": null,
  "inferred_at": "2026-06-19T10:00:32.291Z",
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    "included": true,
    "location": {
      "raw": "Homer, Alaska, 99603, United States",
      "city": "Homer",
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      "country": "United States",
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      "confidence": 0.95
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    "countries": [
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  "remote_policy": null,
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  "workplace_type": null,
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{}

{
  "list_job": {
    "id": "351",
    "isRemote": null,
    "location": {
      "city": "Homer",
      "state": "Alaska"
    },
    "atsLocation": {
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      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18594",
    "locationType": "0",
    "jobOpeningName": "Patient Services Representative",
    "departmentLabel": "SVT Health and Wellness - Business Operations",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Homer",
      "state": "Alaska",
      "postalCode": "99603",
      "addressCountry": "United States"
    },
    "datePosted": "2026-06-12",
    "atsLocation": {
      "city": null,
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    "description": "<p><span style=\"font-family: helvetica; font-size: 15px\"><span style=\"font-weight: bold\">Come join our team at Seldovia Village Tribe (SVT)!</span></span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Hours:</span>  Full-time, 40 hours per week</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What You'll Do:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Provide quality service to our patients and customers.   </span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">The Patient Services Representative (PSR) supports the administrative functions of SVT Health &amp; Wellness such as greeting patients and visitors, coordinating and directing patient registration, scheduling and cashiering.  </span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">The PSR is responsible for effective, clear communication on the phone and in person.</span><br></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Schedule patients and manage schedule/patient flow for Providers. </span><br><span style=\"font-family: helvetica; font-size: 15px\">Update patient files and accounts as necessary.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Maintain strict confidentiality for all clients and their families in conformity with HIPAA regulations. Protect the security of all patient medical and dental records to ensure that confidentiality is maintained following HIPAA and PPI regulations as outlined in SVTHW policy and procedures.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Attend scheduled meetings and trainings to update and enhance skills related to medical and dental office administrative, billing and coding functions.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Be able to travel as required on a two week rotation basis to other communities including to and from Seldovia by small airplane and sometimes by boat when airplanes are on weather hold. Travel is a day trip, but inclement weather may require an overnight stay.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 15px; font-weight: bold\">What You'll Need:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Have the ability to work cooperatively and productively in a team environment and enjoy working within a fast paced health and wellness care setting.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Minimum educational requirement is a high school diploma or GED.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">1+ years in a medical office setting preferred</span><br></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Must be able to operate general office equipment such as computers and keyboards, photocopier, fax, scanners, multiline phone systems.  Should be familiar with Microsoft Office products like Excel and Word.  Experience with Electronic Health Record (EHR) systems a plus.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Ability to count money is required.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Must be able to successfully pass a pre-employment drug screen and a pre-employment background check including fingerprinting.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 15px; font-weight: bold\">What You'll Get:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 15px\">11 Paid Holidays per year</span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">12 Days of Sick Leave per year</span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">15 days (3 weeks) of Annual Leave per year (starting accrual, more days with more years of service)</span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">FEHB (Federal Employees Health Benefits) - Health Insurance, a variety of plans to choose from. We pay 100% of employees monthly health insurance premiums! And we pay 50% of the monthly premiums for your spouse and/or children. Insurance is effective the first day of the month after we receive your enrollment form.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Dental insurance, Vision insurance and long-term disability insurance available on the first of the month following 90 days of employment.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Group life insurance, minimum benefit is $50,000 and up to 2x your annual salary to a maximum of $250K after 90 days of employment.</span><br></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Employer matching 401K, 5% match, effective January 1 or July 1, following one year of employment.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 15px\">Wellness Incentive Program, up to $300 per calendar year for full-time employees, or $150 for part-time employees, effective after 90 days of employment. Examples of items that can be reimbursed are walking/running shoes, active wear, exercise equipment, gym membership, CSA food boxes and more!</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 15px; font-weight: bold\">Travel Requirements</span></p>\n<p><span style=\"font-family: helvetica; font-size: 14px\">Travel between communities, Seldovia, Homer or Anchor Point by boat, plane, or car may be necessary.</span></p>\n<p><span style=\"font-family: helvetica; font-size: 14px\"> </span></p>\n<p><span style=\"font-family: helvetica; font-size: 15px; font-weight: bold\">Employment Requirements </span></p>\n<p><span style=\"font-family: helvetica; font-size: 14px\">Background check</span></p>\n<p><span style=\"font-family: helvetica; font-size: 14px\">FBI fingerprinting</span></p>\n<p><span style=\"font-family: helvetica; font-size: 14px\">Preemployment drug-testing</span></p>\n<p><span style=\"font-family: helvetica; font-size: 14px\">Employee Health Requirements</span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 15px; font-weight: bold\">About Us:</span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 15px\">Seldovia Village Tribe (SVT) promotes the wellness of our people and communities through healthcare, social services, economic development, education, and cultural enrichment. SVT is a federally recognized Tribe that serves everyone - both Native and non-Native - in the communities of the South Kenai Peninsula, from Seldovia and beyond, including Homer and Anchor Point. </span></p>",
    "compensation": "$18 - $22 per hour, DOE",
    "departmentId": "18594",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": "18174",
    "jobOpeningName": "Patient Services Representative",
    "departmentLabel": "SVT Health and Wellness - Business Operations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://svt.bamboohr.com/careers/351",
    "employmentStatusLabel": "Full-Time"
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