Program Compliance & Case Support Specialist

{
  "content_hash": "b1889a9ec77eeb34a92f27bf9c4cd7941d3ef89ac9f87388275dc849f1246a64",
  "source_hash": "891bd9e7264ce83838e69ab509cbb41fce7118ec5f00adc85110906649a23f07",
  "last_changed_at": "2026-05-30T06:09:26.007Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Chicago, Illinois, 60636, United States",
    "city": "Chicago",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:25:39.292Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Chicago, Illinois, 60636, United States",
      "city": "Chicago",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "45",
    "isRemote": null,
    "location": {
      "city": "Chicago",
      "state": "Illinois"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18442",
    "locationType": "0",
    "jobOpeningName": "Program Compliance & Case Support Specialist",
    "departmentLabel": "Employment Training",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Chicago",
      "state": "Illinois",
      "postalCode": "60636",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-14",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\">POSITION OVERVIEW</span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Program + Grant Compliance Support</span><br>The ET Program + Compliance Coordinator is a frontline staff position responsible for the holistic success of Production Assistants (PAs) and the operational integrity of the Employment Training (ET) program. This role serves a dual function: providing direct, people-centered case management and supportive services to PAs and program graduates, while bearing primary responsibility for program reporting, data quality, grant compliance, and cross-functional program support. This position works in close partnership with the Director of Employment Training and the broader ET team.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">RESPONSIBILITIES</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Case Management + Supportive Services (30%)</span><br>• Provides holistic case management support to current Production Assistants and program<br>graduates, including regular 1:1 meetings to identify barriers and advance participant-driven goals<br>• Identifies and facilitates ancillary referrals for health, education, counseling, housing, and other<br>wrap-around services<br>• Develops and maintains community referral partnerships; collaborates with the Director of ET on<br>organizational partnerships and memoranda of understanding<br>• Supports pre-employment readiness and post-placement retention counseling in partnership with<br>the ET Manager<br>• Serves as lead for case noting across ET staff; provides guidance and quality review of case<br>documentation by colleagues, including those without formal social work backgrounds<br>• Participates in weekly ET case management meetings with the team and site managers<br>• Provides mentorship and peer support to program Graduate mentors</p>\n<p>• Assists with graduate re-engagement, outreach, Graduate Advisory Council coordination, and<br>graduate events as needed</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Program Reporting, Data + Grant Compliance (70%)</span><br>• Leads data collection, entry, maintenance, and quality assurance for all ET program metrics;<br>ensures data is clean, complete, and analysis-ready at all times<br>• Authors program reports, case studies, and participant assessments for internal leadership,<br>funders, and government contracts<br>• Supports grant compliance activities, including tracking deliverables, documenting program<br>fidelity, and coordinating timely submission of required materials<br>• Maintains and organizes participant files in accordance with program requirements and<br>confidentiality standards<br>• Assists in compiling outcome data, success stories, and media assets (photos, videos,<br>testimonials) for development and communications purposes<br>• Assists in the coordination and logistics of ET program events, including employer engagement<br>and job fairs<br>• Supports board reporting and employer cultivation activities as requested by the Director of ET<br>• Assists with PA resume preparation, cover letter drafting, mock interviews, and individualized job<br>search support<br>• Participates in the PA application review process, interviews, and hiring decisions alongside the<br>ET team<br>• Assists with recruitment by facilitating information sessions and community outreach<br>• Supports job readiness curriculum facilitation and development/revision as needed<br>• Provides general office and program operations support as assigned<br>• As needed, participates in Growing Home open houses and community events, which may<br>occasionally include evening or weekend hours</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">QUALIFICATIONS</span><br><br>• MSW required; candidates actively pursuing an MSW with relevant experience will be considered<br>• Demonstrated commitment to racial equity, social justice, and economic inclusion, with prior<br>experience working alongside people experiencing poverty, housing instability, or other systemic<br>barriers<br>• Comfort and competence engaging directly with marginalized populations in an authentic, trauma-<br>informed, and non-judgmental manner<br>• Familiarity with Chicago-area social service resources and referral systems<br>• Strong written communication skills, with demonstrated ability to produce clear, accurate reports,<br>case notes, and grant-related documentation<br>• Strong verbal communication skills; ability to engage, motivate, and build relationships with a wide<br>range of stakeholders including participants, partners, employers, and funders<br>• High attention to detail and comfort with data management and reporting systems<br>• Ability to work collaboratively within a team that includes individuals with varied professional,<br>educational, and lived-experience backgrounds</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Logistics</span><br>• Some local travel for meetings and site visits is required<br>• Must be able to navigate public transportation throughout the greater Chicago area, or possess a<br>valid driver’s license</p>",
    "compensation": "$60,000 - $65,000",
    "departmentId": "18442",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Program Compliance & Case Support Specialist",
    "departmentLabel": "Employment Training",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://growinghomeinc.bamboohr.com/careers/45",
    "employmentStatusLabel": "Full-Time"
  }
}