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Lead, Patient Care Advocate

Rely Health · Remote (United States), United States · Remote · Active · $28–$32 / hour · Rippling ATS

Job facts

FieldValue
CompanyRely Health
TitleLead, Patient Care Advocate
Normalized title-
Department / teamOperations
LocationUnited States
Work modelRemote / Remote
Employment typeFull Time
Salary$28–$32 / hour
Statusactive
ATS providerRippling ATS
Posted / first seen2026-06-22 / 2026-06-23
Changed / last seen2026-06-23 / 2026-06-23

Related slices

PageWhat it containsOpen
Company jobsActive postings from Rely Health.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Department jobsActive postings in Operations.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyRely Health
Source4d0cca43-4761-4041-b74f-b725d313d542
ATS providerRippling ATS

Description

company About Rely Health At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey. Our patient care navigators utilize advanced AI-driven solutions, multi-channel communication platforms, and real-time data analytics to provide high-quality, cost-effective, and accessible care to diverse communities across the United States. By combining human empathy with cutting-edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients, regardless of their location or circumstances. Our solution not only reduces worry and frustration for patients and their families but also improves overall health outcomes and reduces the total cost of care role About the role The Lead Remote Navigator provides day-to-day leadership and operational oversight to a team of Remote Navigators across multiple service lines in a call center or distributed remote environment. This role balances direct call handling and queue coverage with team coordination, performance monitoring, training, scheduling, and timecard approval. The Lead Navigator is responsible for resolving team escalations within established workflows in collaboration with the Manager, and reporting new or emerging issues to the Manager with proposed solutions. The Lead Remote Navigator ensures that navigators are meeting service level and quality metrics, adhering to workflows, and delivering a high-quality patient experience over the phone and through digital channels. This role leads training and onboarding, creates and manages team schedules, holds weekly supervision with direct reports, approves timecards, and participates in the Training & Development committee and implementation working groups in a leadership capacity. The Lead Remote Navigator is also a power user and internal champion of the AI tools that augment navigator workflows, providing structured feedback to Product and Operations on tool performance. What you'll do Escalation Handling Handles escalated patient and family calls from Remote Navigators. For issues within existing workflows: resolves escalations with feedback and ensures proper documentation. For new or emerging issues: reports to Manager/Supervisor and collaborates on developing solutions. Direct Patient Navigation Maintains a direct call handling function across 3+ service lines as needed to maintain queue coverage. Provides advanced care coordination across complex patient pathways using digital and AI-enabled workflows. Serves as backup to the call queue to maintain service levels during high-volume periods. Ensures team adherence to HIPAA requirements and all program standards. Monitors patient data and metrics to identify care gaps and guide team outreach strategies. Collaborates with AI tools to streamline patient interactions and prioritize higher-acuity cases. Contributes to an environment of psychological safety where ideas are welcomed and appreciated. Client Communication Acts as an indirect communication link between client site partners and Rely Health leadership — all client-facing program requests are channeled appropriately through established protocols. People Management Holds Bi-weekly supervision meetings with all direct reports to review performance, provide feedback, and support professional development. Creates and manages call center shift schedules, adjusting as needed to ensure full queue coverage across all service lines. Reviews and approves timecards for all direct reports. Monitors day-to-day remote team operations and serves as the first internal point of contact for team members. Coordinates and supports recruitment, onboarding, and training of new remote navigators. Conducts quality audits of remote navigator performance using call recordings, documentation review, and metric analysis. Provides real-time service recovery when patient concerns arise, implementing coaching and process improvement plans. Collaborates with Manager on performance reviews and developmental feedback. Communicates employee changes to Human Resources in coordination with Supervisor. Training Supports implementation of program expansion and new client site initiatives. Trains new Navigator team members on remote workflows, call center tools, role expectations, and digital platforms. Evaluates performance during onboarding and provides structured feedback. Creates training content for remote workflows, digital communication tools, and AI platform use. Coordinates group workshops and team workgroups. Leads participation in the Training & Development committee and implementation working groups, driving initiatives from the remote navigation perspective. Technology Monitors team technology usage and call center metrics in Rely Health tools, reporting results to leadership and clients as needed. Works with Operations and Product teams to test new digital tool enhancements and provide structured feedback. Ensures all team members are trained and proficient on required technology platforms. Provides actionable remote usability feedback on AI, call center, and care navigation tools. Conducts testing on new call center tools and features prior to team rollout. Uses no-code tools to build or adjust basic campaigns, reminders, or engagement workflows as directed. Serves as power user and internal champion for AI tools that augment navigator workflows. Identifies opportunities to optimize AI tool prompts, scripts, and configurations based on observed patient outcomes and call center performance data. Qualifications MINIMUM JOB QUALIFICATIONS: The following section contains representative examples of competencies and job qualifications directly related to successful performance in the position. The categories are broad, reflecting minimum requirements. It is not intended to be an exhaustive list of all possible requirements nor does it include general competencies, expectations, and/or skills that are universally applicable to the work but are not critical for recruitment purposes or to overall job performance. Education / Work Experience Requirements Minimum Required Qualifications High school diploma or GED. 2+ years of full-time equivalent experience in patient care navigation, call center navigation, or related healthcare coordination role. 1+ years leading or mentoring a team. Experience training other employees. Healthcare experience. Familiarity with healthcare technology platforms and tools. Ability to maintain high productivity in a remote or distributed work setting. Understanding of and ability to comply with all HIPAA and confidentiality requirements. Preferred Qualifications Experience working with individuals within hospitals or public health settings. Experience with underserved populations. Knowledge of Medicare, Medicaid, and commercially insured payer common practices and policies. Individuals with lived experience. 40+ wpm typing proficiency. EHR/EMR or call center CRM documentation experience. Experience using technology, apps, and software. Experience with AI-assisted care tools or digital health platforms. Bilingual proficiency is a plus. (Per the 2026 Ops Organizational Flow, Lead Navigators are not eligible for the bilingual pay differential.) Competencies (Knowledge / Skills / Abilities) Foundational competencies (carried forward from Navigator I and II): Knowledge of medical terminology. Knowledge of HIPAA and Protected Health Information (PHI) rules and practices. Proficiency in Microsoft Office, Google Suite, and video conferencing. Active listening, de-escalation, and motivational interviewing skills. Ability to manage complex, multi-stakeholder care cases independently. Ability to maintain a high level of productivity autonomously. Data analysis skills — ability to identify care gaps and drive metric-based outreach. Deeper knowledge of insurance, billing, and healthcare systems. Flexible and creative problem-solving. Non-judgmental and energetic. Dynamic communication skills in a virtual and phone-based environment — able to lead at all levels of the organization. Analytical skills — ability to translate call metrics and patient data into team performance action. Ability to monitor, coach, and hold accountable a distributed remote team. Proficiency in remote collaboration tools, queue management systems, and digital platforms. Ability to build and implement new remote processes and tools. Strong organizational, scheduling, and queue management skills. Ability to drive high performance, culture, and employee engagement in a virtual setting. Empathetic critical thinking and collaborative remote leadership style. Strong interpersonal skills — ability to establish trust and credibility as a peer and leader across a remote team. Ability to thrive and hold others accountable in a performance-based environment. Licensure / Certification None required. Travel No routine travel required. This is a fully remote/office-based leadership role. Occasional in-person attendance at company or client events may be required as scheduled. Physical / Mental Job Requirements See attached Physical/Functional Job Requirements. Working / Environmental Conditions Remote work using computer and software tools. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with it. Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Working Conditions Requires frequent use of the telephone and computer. Prolonged periods of sitting at the desk, computer work and reading can be anticipated. Benefits 401(k) Dental insurance Health insurance Vision insurance LT/ST Disability and Life Insurance Technology reimbursement Paid time off (Vacation, Sick, Holiday) Paid Parental leave Professional development Technology Reimbursement

Full job record

Job ID1350e63820a19e5fd512b91c90bd1b1eef0435a3
Org ID876c36d3-ce2a-43da-8a89-9e7f9908e9ba
Source ID4d0cca43-4761-4041-b74f-b725d313d542
Board ID4d0cca43-4761-4041-b74f-b725d313d542
Providerrippling
Provider Job Keyc14724ee-6d37-4833-9115-91bdb9c6d8a4
TitleLead, Patient Care Advocate
Normalized Title—
Statusactive
Activeyes
Location TextRemote (United States), United States
DepartmentOperations
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
Region—
City—
Salary RawUSD 28-32 HOUR
Salary Min28
Salary Max32
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://ats.rippling.com/rely-health/jobs/c14724ee-6d37-4833-9115-91bdb9c6d8a4
Apply URLhttps://ats.rippling.com/rely-health/jobs/c14724ee-6d37-4833-9115-91bdb9c6d8a4
First Seen At2026-06-23 09:05:49Z
Last Seen At2026-06-23 09:05:49Z
Last Checked At2026-06-23 09:05:49Z
Last Changed At2026-06-23 09:05:49Z
Inactive At—
Source Posted At2026-06-22 19:01:11Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=rely-health/date=2026-06-23/2026-06-23T09-05-48-500Z-b5e2c2342656f2caf72ffa320baa99a5fd42e5e16309d51597c1993e5b2dbe21.json
Event Fields
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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About the role</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">The Lead Remote Navigator provides day-to-day leadership and operational oversight to a team of Remote Navigators  across multiple service lines in a call center or distributed remote environment. This role balances direct call handling and queue coverage with team coordination, performance monitoring, training, scheduling, and timecard approval. The Lead Navigator is responsible for resolving team escalations within established workflows in collaboration with the Manager, and reporting new or emerging issues to the Manager with proposed solutions.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.2;letter-spacing:0.25px;margin:0pt 0px 6pt;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">The Lead Remote Navigator ensures that navigators are meeting service level and quality metrics, adhering to workflows, and delivering a high-quality patient experience over the phone and through digital channels. This role leads training and onboarding, creates and manages team schedules, holds weekly supervision with direct reports, approves timecards, and participates in the Training &amp; Development committee and implementation working groups in a leadership capacity. The Lead Remote Navigator is also a power user and internal champion of the AI tools that augment navigator workflows, providing structured feedback to Product and Operations on tool performance.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">What you'll do</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;--listitem-marker-color:#000000;letter-spacing:0.25px;\"><i><b><strong style=\"color:rgb(0,0,0);font-size:11pt;font-style:italic;white-space:pre-wrap;\">Escalation Handling</strong></b></i></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:12pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Handles escalated patient and family calls from Remote Navigators.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:12pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">For issues within existing workflows: resolves escalations with feedback and ensures proper documentation.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:12pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">For new or emerging issues: reports to Manager/Supervisor and collaborates on developing solutions.</span></li></ul><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.2;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:8pt;margin-bottom:3pt;padding-left:0px;\"><i><b><strong style=\"color:rgb(0,0,0);font-size:11pt;font-style:italic;white-space:pre-wrap;\">Direct Patient Navigation</strong></b></i></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Maintains a direct call handling function across 3+ service lines as needed to maintain queue coverage.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Provides advanced care coordination across complex patient pathways using digital and AI-enabled workflows.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Serves as backup to the call queue to maintain service levels during high-volume periods.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ensures team adherence to HIPAA requirements and all program standards.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Monitors patient data and metrics to identify care gaps and guide team outreach strategies.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Collaborates with AI tools to streamline patient interactions and prioritize higher-acuity cases.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Contributes to an environment of psychological safety where ideas are welcomed and appreciated.</span></li></ul><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.2;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:8pt;margin-bottom:3pt;padding-left:0px;\"><i><b><strong style=\"color:rgb(0,0,0);font-size:11pt;font-style:italic;white-space:pre-wrap;\">Client Communication</strong></b></i></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Acts as an indirect communication link between client site partners and Rely Health leadership — all client-facing program requests are channeled appropriately through established protocols.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(0,0,0);font-size:11pt;font-style:italic;white-space:pre-wrap;\">People Management</strong></b></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Holds Bi-weekly supervision meetings with all direct reports to review performance, provide feedback, and support professional development.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Creates and manages call center shift schedules, adjusting as needed to ensure full queue coverage across all service lines.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Reviews and approves timecards for all direct reports.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Monitors day-to-day remote team operations and serves as the first internal point of contact for team members.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Coordinates and supports recruitment, onboarding, and training of new remote navigators.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Conducts quality audits of remote navigator performance using call recordings, documentation review, and metric analysis.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Provides real-time service recovery when patient concerns arise, implementing coaching and process improvement plans.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Collaborates with Manager on performance reviews and developmental feedback.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Communicates employee changes to Human Resources in coordination with Supervisor.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(0,0,0);font-size:11pt;font-style:italic;white-space:pre-wrap;\">Training</strong></b></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Supports implementation of program expansion and new client site initiatives.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Trains new Navigator  team members on remote workflows, call center tools, role expectations, and digital platforms.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Evaluates performance during onboarding and provides structured feedback.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Creates training content for remote workflows, digital communication tools, and AI platform use.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Coordinates group workshops and team workgroups.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Leads participation in the Training &amp; Development committee and implementation working groups, driving initiatives from the remote navigation perspective.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(0,0,0);font-size:11pt;font-style:italic;white-space:pre-wrap;\">Technology </strong></b></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Monitors team technology usage and call center metrics in Rely Health tools, reporting results to leadership and clients as needed.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Works with Operations and Product teams to test new digital tool enhancements and provide structured feedback.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ensures all team members are trained and proficient on required technology platforms.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Provides actionable remote usability feedback on AI, call center, and care navigation tools.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Conducts testing on new call center tools and features prior to team rollout.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Uses no-code tools to build or adjust basic campaigns, reminders, or engagement workflows as directed.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Serves as power user and internal champion for AI tools that augment navigator workflows.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Identifies opportunities to optimize AI tool prompts, scripts, and configurations based on observed patient outcomes and call center performance data.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Qualifications</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.2;letter-spacing:0.25px;margin:0pt 0px 6pt;padding:0px;\"><i><em style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">MINIMUM JOB QUALIFICATIONS: The following section contains representative examples of competencies and job qualifications directly related to successful performance in the position. The categories are broad, reflecting minimum requirements. It is not intended to be an exhaustive list of all possible requirements nor does it include general competencies, expectations, and/or skills that are universally applicable to the work but are not critical for recruitment purposes or to overall job performance.</em></i></p><h2 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.2;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:10pt;margin-bottom:5pt;padding-left:0px;\"><b><strong style=\"color:rgb(46,117,182);font-size:12pt;white-space:pre-wrap;\">Education / Work Experience Requirements</strong></b></h2><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.2;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:8pt;margin-bottom:3pt;padding-left:0px;\"><i><b><strong style=\"color:rgb(0,0,0);font-size:11pt;font-style:italic;white-space:pre-wrap;\">Minimum Required Qualifications</strong></b></i></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">High school diploma or GED.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">2+ years of full-time equivalent experience in patient care navigation, call center navigation, or related healthcare coordination role.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">1+ years leading or mentoring a team.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience training other employees.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Healthcare experience.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Familiarity with healthcare technology platforms and tools.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ability to maintain high productivity in a remote or distributed work setting.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Understanding of and ability to comply with all HIPAA and confidentiality requirements.</span></li></ul><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.2;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:8pt;margin-bottom:3pt;padding-left:0px;\"><i><b><strong style=\"color:rgb(0,0,0);font-size:11pt;font-style:italic;white-space:pre-wrap;\">Preferred Qualifications</strong></b></i></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience working with individuals within hospitals or public health settings.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience with underserved populations.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Knowledge of Medicare, Medicaid, and commercially insured payer common practices and policies.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Individuals with lived experience.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">40+ wpm typing proficiency.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">EHR/EMR or call center CRM documentation experience.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience using technology, apps, and software.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience with AI-assisted care tools or digital health platforms.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Bilingual proficiency is a plus. (Per the 2026 Ops Organizational Flow, Lead Navigators are not eligible for the bilingual pay differential.)</span></li></ul><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.2;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:8pt;margin-bottom:3pt;padding-left:0px;\"><i><b><strong style=\"color:rgb(0,0,0);font-size:11pt;font-style:italic;white-space:pre-wrap;\">Competencies (Knowledge / Skills / Abilities)</strong></b></i></h3><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.2;letter-spacing:0.25px;margin:0pt 0px 6pt;padding:0px;\"><i><em style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Foundational competencies (carried forward from Navigator I and II):</em></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Knowledge of medical terminology.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Knowledge of HIPAA and Protected Health Information (PHI) rules and practices.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Proficiency in Microsoft Office, Google Suite, and video conferencing.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Active listening, de-escalation, and motivational interviewing skills.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ability to manage complex, multi-stakeholder care cases independently.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ability to maintain a high level of productivity autonomously.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Data analysis skills — ability to identify care gaps and drive metric-based outreach.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Deeper knowledge of insurance, billing, and healthcare systems.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Flexible and creative problem-solving.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Non-judgmental and energetic.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Dynamic communication skills in a virtual and phone-based environment — able to lead at all levels of the organization.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Analytical skills — ability to translate call metrics and patient data into team performance action.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ability to monitor, coach, and hold accountable a distributed remote team.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Proficiency in remote collaboration tools, queue management systems, and digital platforms.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ability to build and implement new remote processes and tools.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Strong organizational, scheduling, and queue management skills.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ability to drive high performance, culture, and employee engagement in a virtual setting.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Empathetic critical thinking and collaborative remote leadership style.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Strong interpersonal skills — ability to establish trust and credibility as a peer and leader across a remote team.</span></li><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ability to thrive and hold others accountable in a performance-based environment.</span></li></ul><h2 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.2;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:10pt;margin-bottom:5pt;padding-left:0px;\"><b><strong style=\"color:rgb(46,117,182);font-size:12pt;white-space:pre-wrap;\">Licensure / Certification</strong></b></h2><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">None required.</span></li></ul><h2 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.2;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:10pt;margin-bottom:5pt;padding-left:0px;\"><b><strong style=\"color:rgb(46,117,182);font-size:12pt;white-space:pre-wrap;\">Travel</strong></b></h2><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:0pt 0px 3pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">No routine travel required. This is a fully remote/office-based leadership role. Occasional in-person attendance at company or client events may be required as scheduled.</span></li></ul><h2 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.2;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:10pt;margin-bottom:5pt;padding-left:0px;\"><b><strong style=\"color:rgb(46,117,182);font-size:12pt;white-space:pre-wrap;\">Physical / Mental Job Requirements</strong></b></h2><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.2;letter-spacing:0.25px;margin:0pt 0px 6pt;padding:0px;\"><i><em style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">See attached Physical/Functional Job Requirements.</em></i></p><h2 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.2;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:10pt;margin-bottom:5pt;padding-left:0px;\"><b><strong style=\"color:rgb(46,117,182);font-size:12pt;white-space:pre-wrap;\">Working / Environmental Conditions</strong></b></h2><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.2;letter-spacing:0.25px;margin:0pt 0px 6pt;padding:0px;\"><i><em style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Remote work using computer and software tools. </em></i></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with it.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Working Conditions</strong></b><br><span style=\"white-space:pre-wrap;\">Requires frequent use of the telephone and computer. Prolonged periods of sitting at the desk, computer work and reading can be anticipated.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:19pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:19pt;white-space:pre-wrap;\">Benefits</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">401(k)</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Dental insurance</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Health insurance</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Vision insurance</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">LT/ST Disability and Life Insurance</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Technology reimbursement</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Paid time off (Vacation, Sick, Holiday)</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Paid Parental leave</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Professional development</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Technology Reimbursement</span></li></ul>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About Rely Health</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey. Our patient care navigators utilize advanced AI-driven solutions, multi-channel communication platforms, and real-time data analytics to provide high-quality, cost-effective, and accessible care to diverse communities across the United States.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">By combining human empathy with cutting-edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients, regardless of their location or circumstances. Our solution not only reduces worry and frustration for patients and their families but also improves overall health outcomes and reduces the total cost of care</span></p>"
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Get this page with API

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GET https://api.bluedoor.sh/job-postings/v1/jobs/1350e63820a19e5fd512b91c90bd1b1eef0435a3?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/876c36d3-ce2a-43da-8a89-9e7f9908e9baJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/4d0cca43-4761-4041-b74f-b725d313d542JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/1350e63820a19e5fd512b91c90bd1b1eef0435a3/eventsJSON

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