Accessorial Specialist

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    "description": "<p style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><b><u>JOB SUMMARY: </u></b>The ACA Specialist will work&nbsp;<span style=\"border:none windowtext 1.0pt; color:black; padding:0in\">with the ACA Manager and ACA team to ensure all accessorial requests are reviewed and paid, along </span><span style=\"border:none windowtext 1.0pt; color:black; padding:0in\">with sorting the ACA mailbox, researching requests, and providing a resolution to the requests in a timely manner.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><b><u>ESSENTIAL DUTIES</u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Review incoming e-mails to the ACA mailbox and sort them into the appropriate folder.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Review each accessorial request to ensure that they were received within 24 hours of the load being delivered.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Review each accessorial request to ensure the correct paperwork is received.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Utilizing McLeod and the paperwork received, verify the request is valid for processing.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Communicate with Account Managers for approval as needed.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Enter information onto spreadsheets and/or customer websites as needed per customer requirements.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Communicate accessorial request denials to carriers.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Monitor Teams channels for ACA inquiries and requests from Account Managers.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Review the Pay Status Call Sheet to resolve carrier inquiries.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Build and maintain positive relationships with carriers, customers, and Account Managers.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Answer all calls coming into the ACA Department and handle them accordingly.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Reach out to carriers for paperwork when needed.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Send Rate Cons to carriers when requested.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:135.0pt\"><span style=\"font-family:Barlow\"><span style=\"font-size:11.0pt\">Other duties as assigned.</span></span></span></span></li>\r\n</ul>\r\n",
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