SharePoint Developer and Support Specialist

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    "datePosted": "2024-06-06T08:36:18.049Z",
    "description": "<h2>Overview</h2>\n<p>Nakupuna Consulting is seeking a highly skilled SharePoint Developer and Support Specialist - Tier 2 to provide advanced support and development capabilities across SharePoint Online (SPO) and SharePoint Subscription Edition (SE) environments. This role blends hands-on troubleshooting with development expertise, helping to resolve complex issues, build custom solutions, and maintain system health. The ideal candidate will have a strong background in SharePoint Online, Power Platform, and Dataverse, along with user support experience. They should be skilled in automation, solution customization, and driving operational excellence across collaborative environments.</p>\n<h2>Responsibilities</h2>\n<p> The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.</p>\n<ul>\n <li><strong>Issue Resolution:</strong> Investigate and resolve Tier 2 technical issues related to SharePoint architecture, custom solutions, site collections, permissions, lists/libraries, and Power Platform integrations</li>\n <li><strong>Development & Customization:</strong> Build, debug, and enhance SharePoint solutions using SPFx, PowerShell, PnP, JavaScript/TypeScript, and Power Platform (Power Automate, Power Apps) Support branding, site templates, and user experience enhancements</li>\n <li><strong>Workflow Automation:</strong> Support and maintain Power Automate workflows and legacy SharePoint Designer workflows</li>\n <li><strong>Integration Support:</strong> Assist with integrations between SharePoint and other Microsoft 365 services (e.g., Teams, OneDrive, Outlook), as well as third-party or line-of-business applications</li>\n <li><strong>Monitoring & Optimization:</strong> Proactively monitor site and system performance, recommend optimizations, and ensure platform stability and compliance with organizational standards</li>\n <li><strong>User Support & Enablement:</strong> Provide guidance to site owners, content managers, and end-users on best practices, governance policies, and feature usage</li>\n <li><strong>Documentation:</strong> Maintain internal documentation, technical guides, scripts, and SOPs to support knowledge transfer and consistent service delivery</li>\n <li><strong>Collaboration:</strong> Partner with system administrators, architects, security teams, and Microsoft support to resolve high-impact issues or deliver enhancements</li>\n <li><strong>Incident Management:</strong> Track and manage issues using ITSM tools like ServiceNow, ensuring timely communication and resolution</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Skills/Qualifications:</strong></p>\n<ul>\n <li>Bachelor degree in an IT related field preferred</li>\n <li>3+ years of hands-on experience supporting and developing in both SharePoint Online and SharePoint on-premises environments (preferably SharePoint SE)</li>\n <li>Experience migrating or co-managing hybrid SharePoint environments</li>\n <li>Demonstrated experience with troubleshooting permissions, site structures, and workflow issues</li>\n <li>COMTIA Security + Preferred - Must be able to obtain and maintain the certification within 6 months of employment</li>\n</ul>\n<p><strong>Technical Skills:</strong></p>\n<ul>\n <li>Proficient in SPFx (SharePoint Framework), PowerShell scripting, PnP PowerShell, JavaScript, and HTML/CSS</li>\n <li>Experience with Power Platform tools: Power Automate, Power Apps, and Power BI</li>\n <li>Familiarity with SharePoint Designer and InfoPath (for legacy support)</li>\n <li>Experience configuring and managing SharePoint SE service applications, central admin, ULS/event logs, and SQL Server dependencies</li>\n</ul>\n<p><strong>Soft Skills:</strong></p>\n<ul>\n <li>Strong analytical and problem-solving skills</li>\n <li>Excellent written and verbal communication skills, with the ability to explain technical issues to non-technical audiences</li>\n <li>Proactive and detail-oriented, with a collaborative mindset</li>\n</ul>\n<p><strong>Additional Requirements:</strong></p>\n<ul>\n <li>Experience with ITSM tools like ServiceNow or Jira</li>\n <li>Understanding of governance, security, and compliance within Microsoft 365</li>\n <li>Ability to manage multiple tickets and development tasks in a dynamic environment</li>\n</ul>\n<p><strong>Clearance: </strong>This position requires the ability to obtain a Secret. Must be a U.S. Citizen.</p>\n<p> </p>\n<p><strong>Physical Requirements:</strong> The ideal candidate must at a minimum be able to meet the following physical requirements of the job <em>with or without a reasonable accommodation:</em> </p>\n<ul>\n <li>Ability to perform repetitive motions with the hands, wrists, and fingers.</li>\n <li>Ability to engage in and follow audible communications in emergency situations.</li>\n <li>Ability to sit for prolonged periods at a desk and working on a computer.</li>\n</ul>",
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