Technical Author

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    "city": "Troy",
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    "url": "https://expleo-jobs-us-en.icims.com/jobs/48332/technical-author/job",
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    "title": "Technical Author",
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    "datePosted": "2026-03-09T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Technical Author</strong></p>\n<p><strong>Location:</strong> Onsite (Troy, MI – more than 3 days per week)</p>\n<p>Full time, benefits eligible role</p>\n<p> </p>\n<p><strong>Shape the Future of Automotive Service Information with Expleo USA</strong></p>\n<p>Are you passionate about automotive technology and want to influence how technicians interact with service information? Expleo USA is hiring a <strong>Technical Author</strong> to join our client’s team in Troy, MI. This hands-on role offers the opportunity to work directly with engineering teams, author service procedures, and validate vehicle systems—making a real impact on technician efficiency and customer satisfaction.</p>\n<p>If you enjoy problem-solving, working with multidisciplinary teams, and growing your automotive knowledge, this is the role for you.</p>\n<p> </p>\n<p><strong>What’s in It for You?</strong></p>\n<ul>\n <li><strong>Hands-On Engineering</strong> – Work directly with vehicles and engineering documentation to create accurate service procedures</li>\n <li><strong>Career Growth</strong> – Expand your automotive knowledge while collaborating with experts in new and emerging technologies</li>\n <li><strong>Impactful Work</strong> – Help shape how service information is written and used by technicians across the industry</li>\n <li><strong>Collaborative Culture</strong> – Join a team that values problem-solving, innovation, and continuous learning</li>\n</ul>\n<p><strong>Your Role & Responsibilities</strong></p>\n<ul>\n <li>Author diagnostic and removal/installation procedures for automotive components and systems</li>\n <li>Use engineering documentation, CAD, and on-vehicle validation to create accurate service content</li>\n <li>Perform hands-on analysis and problem-solving of electrical and electromechanical systems</li>\n <li>Validate service procedures through direct interaction with prototype vehicles</li>\n <li>Collaborate with engineering teams to ensure service information reflects real-world technician needs</li>\n <li>Apply structured checklists to verify functionality and define serviceability processes</li>\n</ul>\n<p><strong>Skills & Experience You Should Possess</strong></p>\n<ul>\n <li>5+ years of experience in automotive service, engineering, or technical authoring</li>\n <li>Understanding of basic electrical components and electromechanical systems</li>\n <li>Strong problem-solving skills and ability to work independently</li>\n <li>Proficiency with Microsoft Excel, Word, and PowerPoint</li>\n <li>Comfortable working in a hands-on garage or prototype environment</li>\n <li>Excellent collaboration skills with multidisciplinary teams</li>\n</ul>\n<p><strong>Bonus Points If You Have</strong></p>\n<ul>\n <li>Prior experience as a dealership technician or technical author</li>\n <li>Trade school or collegiate degree in automotive technology</li>\n <li>Familiarity with service authoring tools or platforms</li>\n <li>Experience working with OEMs or Tier 1 suppliers</li>\n</ul>\n<p><strong>Education & Certifications You Need</strong></p>\n<ul>\n <li>High school diploma or equivalent required</li>\n <li>Trade school or collegiate automotive degree is a bonus but not mandatory</li>\n</ul>\n<p><strong>What We Offer</strong></p>\n<p>At Expleo USA, we value expertise, innovation, and collaboration. By joining our client’s team, you'll work on high-impact projects while enjoying a supportive work environment.</p>\n<ul>\n <li><strong>Competitive Compensation</strong> </li>\n <li><strong>Comprehensive Benefits for you and your dependents</strong> </li>\n <li><strong>Paid Time Off</strong> - Five weeks per year</li>\n <li><strong>Onsite Work Model</strong> – Work hands-on in Troy, MI more than 3 days per week</li>\n <li><strong>Career Development</strong> – Access to training, certifications, and leadership opportunities</li>\n <li><strong>Supportive Team Culture</strong> – Work with a team that values continuous learning and growth</li>\n</ul>\n<p><strong>Please note:</strong> This role is only open to candidates who are authorized to work in the United States.</p>\n<p> </p>\n<p><strong>Ready to Make Service Information Smarter?</strong></p>\n<p>If you're ready to bring your automotive expertise to a role that shapes technician experience and vehicle serviceability, apply today and join Expleo USA in driving innovation!</p>",
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