Service Manager

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    "datePosted": "2026-05-21T05:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>Join the Titan Machinery team as a Service Manager where you will manage the store’s service operations and ensure top-notch customer satisfaction. In this pivotal role, you’ll oversee all aspects of service operations, ensuring that our dealership meets and exceeds industry standards with a focus on professionalism, safety, and efficiency. </p>\n<h2>Responsibilities</h2>\n<ul>\n <li><strong>Financial and Performance Management:</strong> Understand key financial drivers, ensure the department meets or exceeds goals, market services to maintain a consistent income stream, and effectively manage workflows, including work schedules, employee schedules, and customer work orders </li>\n <li><strong>Customer Interaction and Experience</strong><strong>:</strong> Handle all customer inquiries and communications, from repair estimates to resolving complaints, and manage the service department's workflow to meet financial and operational goals</li>\n <li><strong>Documentation and Communication</strong><strong>:</strong> Supervise and schedule employees, market the service department to ensure a steady workflow, and ensure all service records, work orders, and documentation are maintained accurately, thoroughly, and in a timely manner</li>\n <li><strong>Safety and Compliance:</strong> Uphold environmental, health, and safety regulations, and ensure all vehicles meet legal requirements </li>\n <li>#TMManagement</li>\n</ul>\n<p> </p>\n<p>If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond. </p>\n<p><em>Apply today and take the next step towards a rewarding career with Titan Machinery!</em> </p>\n<h2>Qualifications</h2>\n<p><em><strong>Required: </strong></em></p>\n<ul>\n <li>2+ years’ related experience and/or related military experience, or related education/training (degree, certificate, etc) </li>\n <li>Ability to travel up to 30% of the time and work flexible hours </li>\n <li>Ability to effectively lead and manage people</li>\n</ul>\n<p> </p>\n<p><strong>Titan Machinery provides a generous total compensation package including the following benefits: </strong></p>\n<ul>\n <li>Comprehensive Health and Dental Coverage  </li>\n <li>HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery  </li>\n <li>8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours  </li>\n <li>401(k) with company matching on your FIRST DAY of employment  </li>\n <li>100% Paid Pregnancy-Related Leave and Parental Bonding</li>\n <li>Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!</li>\n <li>Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter  </li>\n <li>Safety Equipment Reimbursement</li>\n <li>Uniforms - 100% Paid by Titan - including laundering! </li>\n <li>Performance-based incentives   </li>\n <li>#TMManagement</li>\n</ul>\n<p>Learn more about our benefits here: https://www.titanmachinery.com/titan-careers/careers/benefits </p>\n<p> </p>\n<p><em>Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. </em><em>Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.</em></p>",
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