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HomeCompaniesD74f8abc 4180 424e 845a D43f8ee3faa8 19000101 000001Help Desk Support Specialist

Help Desk Support Specialist

D74f8abc 4180 424e 845a D43f8ee3faa8 19000101 000001 · Littleton, MA Corporate Office, Littleton, MA, US, Littleton, MA · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyD74f8abc 4180 424e 845a D43f8ee3faa8 19000101 000001
TitleHelp Desk Support Specialist
Normalized title-
Department / team-
LocationLittleton, MA, United States
Work modelRemote / Remote
Employment typeContract
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2024-10-11 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from D74f8abc 4180 424e 845a D43f8ee3faa8 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Littleton.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyD74f8abc 4180 424e 845a D43f8ee3faa8 19000101 000001
Sourced6c3f71f-0b47-45c9-84ee-07f305ff899d
ATS providerADP Workforce Now Recruiting

Description

Position Summary: The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years’ applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.

Full job record

Job ID124a96da0e448c63f97fd2a5e231bfb391921831
Org ID3a30f846-82ce-4e90-b3b0-788eda908cb2
Source IDd6c3f71f-0b47-45c9-84ee-07f305ff899d
Board IDd6c3f71f-0b47-45c9-84ee-07f305ff899d
Provideradp_workforcenow
Provider Job Key547840
TitleHelp Desk Support Specialist
Normalized Title
Statusactive
Activeyes
Location TextLittleton, MA Corporate Office, Littleton, MA, US, Littleton, MA
Department
Team
Employment Typecontract
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionMA
CityLittleton
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d74f8abc-4180-424e-845a-d43f8ee3faa8&ccId=19000101_000001&lang=en_US&type=JS&jobId=547840&jwId=9201829906226_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d74f8abc-4180-424e-845a-d43f8ee3faa8&ccId=19000101_000001&lang=en_US&type=JS&jobId=547840&jwId=9201829906226_1
First Seen At2026-05-31 18:58:41Z
Last Seen At2026-06-06 11:57:16Z
Last Checked At2026-06-06 11:57:16Z
Last Changed At2026-06-06 11:57:16Z
Inactive At
Source Posted At2024-10-11 19:40:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d74f8abc-4180-424e-845a-d43f8ee3faa8|19000101_000001/date=2026-06-06/2026-06-06T11-56-25-492Z-f67611e1e2a5e73e347efef7efcffde15cf42f3c60f3695650fe984b1b213c85.json
Event Fields
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Parsed Structured
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Extensions
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