Data Centre Analyst

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    "ExternalDescriptionStr": "<p class=\"Default\" style=\"text-align: center;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>Service New Brunswick</strong></span></p><p class=\"Default\" style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>Pay Band 4 / </strong></span></span><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>Data Centre Analyst&nbsp;</strong></span><br><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>Open Competition</strong></span></span></p><p class=\"Default\" style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>16032 (R85-2025/26-925)</strong></span></span><br><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>Flexible Work Location</strong></span></p><p class=\"Default\" style=\"text-align: center;\">&nbsp;</p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Working at Service New Brunswick is more than just a job — it’s an opportunity to build a meaningful career.&nbsp; Guided by our vision of \"Excellence in Service Delivery\", our teams provide high-quality, innovative public services for customers with a focus on value for all New Brunswickers.&nbsp;&nbsp;</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Known for our people-oriented workplace culture, we foster an environment where innovation, inclusivity, and teamwork are celebrated. We are proud to be recognized as one of&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://reviews.canadastop100.com/top-employer-service-new-brunswick?_gl=1*5lelx3*_ga*MTI2MjY0NjEzNC4xNzQyODQxODI3*_ga_H481FDLVWD*czE3NjQyNjU4NTgkbzkkZzAkdDE3NjQyNjU4NTgkajYwJGwwJGgw#atlantic\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Atlantic Canada's Top Employers</span></span></a><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">&nbsp;for 2026!&nbsp;&nbsp;</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>What We Offer</strong></span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">At SNB, our people are at the heart of everything we do. We are:</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Human-Centered:</strong> We prioritize well-being and flexibility for our employees.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Driven by Growth:</strong> We invest in your professional development and career advancement.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Celebrating Excellence:</strong> We recognize and reward outstanding contributions.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>United by Purpose:</strong> Every project you work on makes a real difference for New Brunswickers.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Empowered to Decide:</strong> We trust our teams to make decisions and innovate boldly.</span></span></li></ul><p>&nbsp;</p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">With offices and locations in most New Brunswick cities and a wide variety of positions and job roles, SNB offers unmatched opportunities for growth and impact, including an employee recognition program, a mentoring program, training &amp; development opportunities, employee townhalls and ongoing leadership development.&nbsp;</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>SNB also offers a comprehensive employee benefits package.</strong></span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Service New Brunswick (SNB) is seeking an individual with <strong>Data Centre Analyst</strong> expertise to join the&nbsp;</span></span><span style=\"color: black; font-family: Arial, sans-serif;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Technology Services Division as a Data Centre Analyst.</span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Reporting to the Manager of the Data Centre and Asset Management Services Team, you will work as part of a team of professionals responsible for the continuous development, operation and support of the data centre-based infrastructure for the Government of New Brunswick. The Data Centre team will ensure that the appropriate technology to address business and operational requirements is recommended, acquired, installed, configured and used in an efficient and effective manner.&nbsp;</span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Your responsibilities will include but are not limited to:&nbsp;</span></span></p><ul style=\"list-style-type: disc; padding-left: 24px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Providing service to SNB clients and ensuring processes and procedures are aligned to the SNB shared-services delivery model.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Providing operational support of the data centre infrastructure, such as HVAC, UPS, structured data cabling, power distribution, environmental systems and security monitoring</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Providing installation and maintenance on data centre-based infrastructure such as storage arrays, servers and network equipment</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Troubleshooting and resolving hardware and various IT equipment problems potentially engaging internal or external resources for solving complex problems</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Monitoring overall performance of the data centre environment and making recommendations for improvement</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Responding to incidents, requests for service and support, and potentially coordinating resolution with internal or external resources</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Acting as a technical resource on various data centre related projects and initiatives</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Participate in data centre strategy and work planning sessions.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Provide input into the annual budget forecast.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Manage and maintain the various security systems for SNB primary data centers.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Provide input and review regional data center security requirements, processes and systems.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Liaise with partners and vendors to provide hardware solutions for data center related and external projects.&nbsp;</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Updating the inventory and CMDB information for data centre and data centre-based infrastructure.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Receive, unpack, sorts, and verify shipments against requisitions and/or purchase orders</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Prepare packages </span></span><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">for&nbsp;</span></span><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">external shipments</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Use and operate electric and manual pallet jack</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Documenting and maintaining current systems, processes, and procedures</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Ensuring that ITIL methodologies including Change, Incident and Problem Management are an aspect of all infrastructure and system support.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Participate in after hours on-call support rotation with other team members.</span></span></p></li></ul><p class=\"Default\">&nbsp;</p><p class=\"Default\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>ESSENTIAL QUALIFICATIONS:&nbsp; </strong></span><span style=\"font-size: 10pt;\">University degree in Computer Science as well as a minimum of two (2) years of progressively responsible related experience <strong><u>OR</u></strong> a college diploma in Information Technology and four (4) years of related experience.</span></p><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>Written and spoken competence in English is required.&nbsp;</strong></span></p><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>Applicants must clearly demonstrate the essential qualifications to be given further consideration. <u>Please state your language capability</u> on your application and ensure that preferred language for assessment is clearly identified.</strong></span></p><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>ASSET QUALIFICATIONS:</strong> Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:</span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li class=\"ortl-align-justify\"><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Structured cabling systems</span></p></li><li class=\"ortl-align-justify\"><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Data centre or industrial HVAC and related cooling systems</span></p></li><li class=\"ortl-align-justify\"><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Data centre or industrial power distribution systems&nbsp;</span></p></li><li class=\"ortl-align-justify\"><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Data centre cabinet and cable management systems</span></p></li><li class=\"ortl-align-justify\"><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Racking, cabling and powering Enterprise servers&nbsp;</span></p></li><li class=\"ortl-align-justify\"><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Racking, cabling and powering Enterprise Storage equipment&nbsp;</span></p></li><li class=\"ortl-align-justify\"><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Installing and deploying enterprise network and security equipment.</span></p></li><li class=\"ortl-align-justify\"><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">ITIL Process and Technical documentation</span></p></li></ul><p style=\"text-align: justify;\">&nbsp;</p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Subject to the response to this competition, an equivalent combination of training and experience may be considered, or the required years of experience may be increased.</span></span></p><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>OPERATIONAL REQUIREMENTS:</strong>&nbsp;This position requires flexibility in working hours, which includes evenings and weekends and also requires the successful candidate to carry a cell phone to be on call outside of normal work hours.</span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Candidates will be required to undergo a Criminal History Clearance prior to appointment and must be willing to obtain a security clearance.</span></span></p><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Occasional travel throughout the province will be required. As well, candidates must possess a valid driver’s license or be eligible to obtain one.</span></p><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>BEHAVIOURAL COMPETENCIES:&nbsp;</strong>The successful candidates will possess the following behavioural competencies:&nbsp;</span></p><ul style=\"list-style-type: disc; padding-left: 24px;\"><li class=\"ortl-align-justify\"><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Analytical Thinking/Judgment</span></p></li><li class=\"ortl-align-justify\"><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Client Service Orientation</span></p></li><li class=\"ortl-align-justify\"><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Effective Interactive Communication</span></p></li><li class=\"ortl-align-justify\"><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Teamwork and Cooperation</span></p></li></ul><p class=\"Default\" style=\"text-align: justify;\">&nbsp;</p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>TECHNICAL COMPETENCIES:</strong> The successful candidates will possess the following technical competencies:</span></span></p><ul style=\"list-style-type: disc; padding-left: 24px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Specialized Subject Matter Expertise and Knowledge</span></span></p></li></ul><p class=\"Default\" style=\"text-align: justify;\">&nbsp;</p><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\">Resumes should be in chronological order specifying education and employment in months and years including part-time and full-time employment.</span></p><p class=\"Default\" style=\"text-align: justify;\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>Salary :&nbsp;</strong>$59, 046 - $82,576 annually – Pay Band 4 - Management and Non-Union Pay Plan</span></p><p class=\"Default\"><span lang=\"EN-CA\" style=\"font-size: 10pt;\"><strong>We encourage qualified candidates to apply online</strong> by <strong>June 12, 2026,&nbsp;</strong></span><span style=\"font-size: 10pt;\"><strong>indicating competition number R85-2025/26-925. In the unlikely event that you experience technical difficulties or are unable to complete your application online, contact People and Culture.</strong></span></p><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">This competition may be used to fill future vacancies at the same level. We thank all those who apply, however only those selected for further consideration will be contacted.</span></span></p><p>&nbsp;</p>",
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