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    "requisitionDescription": "<div><div><div><div><div><div><div><div><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong><span style=\"font-family:Granjon;\">Technology Product Manager &ndash; eCommerce &amp; Retail Systems</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Granjon;\">Department: Technology</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Granjon;\">Reports To: Dir. of Technology&nbsp;</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Granjon;\">Location: Detroit/Hybrid</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"background-color: rgb(247, 218, 100);\"><u>***Candidates must reside in the Detroit Metro Area***</u></span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Granjon;\">Position Summary:</span></strong><span style=\"font-family:Granjon;\"><br>&nbsp;We are seeking a driven and detail-oriented Technology Product Manager to support eCommerce and Retail systems within our technology portfolio. This role will focus on digital commerce platforms and retail operations, ensuring seamless customer experiences and optimized backend processes. The ideal candidate combines product management expertise with hands-on knowledge of eCommerce ecosystems and retail technologies.</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Granjon;\">Key Responsibilities:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Own and drive the <strong>eCommerce</strong> and <strong>Retail</strong> technology product roadmap, aligning priorities with revenue growth and customer experience goals.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Partner with business leaders across eCommerce, Retail, and Customer Service to define and deliver technology enhancements.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Support and optimize platforms including<u><strong>&nbsp;Shopify</strong></u>, Tap Cart, Avalara, Loop Returns, and Global-e for international eCommerce.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Oversee website merchandising enablement, digital asset management systems, and content workflows.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Ensure seamless integration with <strong><u>ERP</u></strong> systems (including <strong><u>NetSuite</u></strong>) for order management, revenue recognition, and gift card processing.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Enhance customer service tools and workflows to improve post-purchase experience and operational efficiency.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Collaborate with cross-functional teams to deliver scalable, high-quality solutions on time.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Use tools such as Click-Up and SmartSheet to manage priorities, track deliverables, and communicate progress.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Provide regular reporting on product performance, KPIs, and project updates to stakeholders and leadership.</span></li><li style=\"margin: 0in; font-size: 18px; font-family: initial; font-weight: bold;\"><span style=\"font-family:Granjon;\"><u><span style=\"background-color: rgb(247, 218, 100);\">This role requires advanced Shopify experience.</span></u></span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Granjon;\">Required Skills and Qualifications:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Administration, or related field (or equivalent experience).</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">3+ years of experience in product management or a related technology role.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Strong understanding of product management frameworks, Agile/Scrum methodologies, and software development lifecycles.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Hands-on experience with eCommerce platforms (e.g., <strong><u>Shopify</u></strong>) and supporting tools such as Avalara, Loop Returns, and Global-e.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Familiarity with digital merchandising, <strong><u>DAM</u></strong> systems, and customer service platforms.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Experience with ERP integrations, particularly <strong><u>NetSuite</u></strong>, including revenue recognition and gift card workflows.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Strong analytical, organizational, and problem-solving skills with a demonstrated ability to manage multiple priorities.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Excellent communication and collaboration skills, with the ability to bridge technical and business teams effectively.</span></li></ul><p><br></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong><span style=\"font-family:Granjon;\">Benefits:&nbsp;</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Granjon;\">Greyson is proud to offer employees a comprehensive benefits package that include</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"font-family:Granjon;\">Unlimited Paid Time Off</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\">Paid Sick Leave</li><li style=\"margin:0in;font-size:15px;font-family: initial;\">13 annual paid company holidays</li><li style=\"margin:0in;font-size:15px;font-family: initial;\">Competitive employee discount</li><li style=\"margin:0in;font-size:15px;font-family: initial;\">Paid Family Leave Program (maternity and bonding)</li><li style=\"margin:0in;font-size:15px;font-family: initial;\">Company paid long-term and short-term disability</li><li style=\"margin:0in;font-size:15px;font-family: initial;\">Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401(k), and 401(k) Roth</li><li style=\"margin:0in;font-size:15px;font-family: initial;\">Comprehensive Medical Coverage (medical, dental, vision) with company HSA contributions</li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><br></li></ul><p><span style=\"font-family:Granjon;\"><strong data-pasted=\"true\"><span style=\"background-color: rgb(247, 218, 100);\"><u>***Candidates must reside in the Detroit Metro Area***</u></span></strong><br></span></p></div></div></div></div></div></div></div></div>\n",
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