KP784 - Full-Time Live-In Domestic Couple - Southampton, NY

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    "url": "https://jobs-bahs.icims.com/jobs/23482/kp784---full-time-live-in-domestic-couple---southampton%2c-ny/job",
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    "title": "KP784 - Full-Time Live-In Domestic Couple - Southampton, NY",
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    "datePosted": "2026-03-28T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>A private family is seeking an experienced, highly professional live-in domestic couple to oversee the full-time management and operation of their Southampton estate (15,000 square foot). This is a high-touch, process driven environment which combines property and project management with housekeeping and hospitality. The owners require a couple capable of delivering five-star service, maintaining impeccable property standards, and ensuring seamless execution of both daily operations and frequent entertaining.</p>\n<p> </p>\n<p>While the position operates within a structured family office framework, with defined reporting lines, the couple is expected to operate with a high degree of autonomy while maintaining clear communication and accountability. The ideal candidates are proactive, detail-oriented, discreet, and capable of managing a dynamic household with consistency and professionalism.</p>\n<p> </p>\n<p><strong>Schedule & Accommodations</strong></p>\n<ul>\n <li>In-Season (June–October): Full-time plus flexibility, including evenings, weekends, and holidays while principals are in residence</li>\n <li>Off-Season (November–May): Structured, lower-intensity schedule focused on maintenance, planning, and projects (generally Monday–Friday, except holidays or scheduled visits)</li>\n <li>Time Off: Two days per week (In-Season schedule based on household needs)</li>\n <li>Accommodation: Private apartment with separate entrance (bedroom, bathroom, living area, kitchenette, laundry access)</li>\n</ul>\n<p>This is a long-term, career-oriented opportunity within a structured, well-supported household environment. The family values professionalism, consistency, discretion, and high standards, and seeks a couple who will take pride in managing the estate to an exceptional level.</p>\n<h2>Responsibilities</h2>\n<p><strong>1.Estate Operations & Property Management (Primary Focus)</strong></p>\n<ul>\n <li>Serve as primary on-site operators responsible for the full functionality of the estate, vendors, subcontractors, and support staff</li>\n <li>Maintain the property to exceptional standards, with emphasis on reliability, efficiency, and preventative care</li>\n <li>Develop, implement, and manage comprehensive preventative maintenance programs across all systems:</li>\n <ul>\n  <li>HVAC, plumbing, electrical</li>\n  <li>Pool and spa systems</li>\n  <li>AV/IT and smart home systems</li>\n  <li>Security systems</li>\n  <li>Irrigation and landscaping infrastructure</li>\n </ul>\n <li>Conduct routine inspections across main house (3 floors), guest house, pool deck, and grounds</li>\n <li>Identify and resolve issues proactively before escalation</li>\n</ul>\n<p><strong>Mechanical, Hands-On & Physical Responsibilities</strong></p>\n<ul>\n <li>Perform hands-on maintenance and light repair work where appropriate</li>\n <li>Demonstrate comfort working with tools, equipment, and basic mechanical systems</li>\n <li>Support physically demanding aspects of the role, including:</li>\n <ul>\n  <li>Property upkeep across multiple structures and levels</li>\n  <li>Outdoor maintenance and seasonal preparation</li>\n  <li>Setup and breakdown for events and guest stays</li>\n </ul>\n <li>Maintain overall readiness and functionality of all property components</li>\n</ul>\n<p><strong>Vendor Management & Project Coordination</strong></p>\n<ul>\n <li>Serve as primary point of contact for all vendors and service providers</li>\n <li>Schedule, supervise, and evaluate contractors to ensure high-quality execution</li>\n <li>Maintain vendor accountability on scope, timing, and cost control</li>\n</ul>\n<p><strong>Systems, Organization & Process Implementation</strong></p>\n<ul>\n <li>Establish and maintain structured systems for property management, including:</li>\n <ul>\n  <li>Maintenance logs and service schedules</li>\n  <li>Inventory tracking and supply management</li>\n  <li>Vendor records and service history</li>\n </ul>\n <li>Utilize digital tools (apps, shared systems, task tracking) to ensure organization and transparency</li>\n <li>Continuously improve operational processes to enhance efficiency and reliability</li>\n</ul>\n<p><strong>Grounds, Facilities & Exterior Management</strong></p>\n<ul>\n <li>Oversee all aspects of exterior property condition, including:</li>\n <ul>\n  <li>Landscaping, irrigation, and hardscape</li>\n  <li>Pool and outdoor entertaining areas</li>\n </ul>\n <li>Ensure property is consistently clean, functional, and presentation-ready</li>\n <li>Coordinate seasonal transitions (summer readiness, winterization, storm prep)</li>\n</ul>\n<p><strong>2.Hospitality & Service (Secondary Focus)</strong></p>\n<p>The principals maintain an active social calendar with frequent entertaining, including a minimum of two dinner parties per week during the season, as well as regular house guests and high-profile visitors. The Domestic Couple will be responsible for supporting a refined, consistent, and anticipatory hospitality experience comparable to a luxury boutique hotel or private club.</p>\n<p> </p>\n<p><strong>Entertaining & Event Execution</strong></p>\n<ul>\n <li>In conjunction with a full-time In-Season chef, plan and support multiple weekly dinners and gatherings with precision and consistency.</li>\n <li>Candidates will be expected to autonomously manage food prep, cooking and service for the principals (two) and occasional family / guests (up to six) when the full-time chef is off duty or unavailable.</li>\n <li>Coordinate with principals on menus, guest preferences, and service style paying special attention to food sensitivities (eggplant allergy, chemical sensitivity, process food aversion, etc)  </li>\n <li>Engage and support full-time chef, manage external caterers, vendors, and service staff as needed</li>\n <li>Support full event lifecycle: planning, setup, service, breakdown, and reset</li>\n</ul>\n<p><strong>Guest Experience & House Guest Management</strong></p>\n<ul>\n <li>Serve as primary on-site hosts ensuring guests receive attentive, discreet service</li>\n <li>Prepare guest suites to hotel-level standards with personalized touches</li>\n <li>Provide daily housekeeping, light laundry (as appropriate), and turndown service</li>\n <li>Coordinate guest logistics including transportation, reservations, and activities</li>\n</ul>\n<p><strong>Standards & Presentation</strong></p>\n<ul>\n <li>Maintain a consistent five-star presentation of all living and entertaining spaces</li>\n <li>Execute formal and informal table settings with precision and attention to detail</li>\n <li>Ensure all service ware, linens, and décor are maintained and event-ready</li>\n</ul>\n<p><strong>Hospitality Staff Coordination</strong></p>\n<ul>\n <li>Supervise temporary staff during events and ensure service standards are met</li>\n <li>Maintain preferred vendor lists and continuously improve hospitality execution</li>\n</ul>\n<p><strong>Household Maintenance & Housekeeping</strong></p>\n<ul>\n <li>Maintain all interior spaces to immaculate condition at all times using approved cleaning products</li>\n <li>Care for fine materials including marble, antiques, wood finishes, and specialty surfaces</li>\n <li>Perform daily housekeeping, laundry, ironing, steaming, and organization</li>\n <li>Manage closets, linens, and household inventories</li>\n <li>Ensure the residence is consistently guest-ready</li>\n <li>Pet bird care, feeding, medicine administration, and hospitality maintenance</li>\n</ul>\n<p><strong>Grounds, Facilities & Light Maintenance</strong></p>\n<ul>\n <li>Perform light handyman duties and coordinate specialized vendors</li>\n <li>Oversee landscaping, pool, and exterior property conditions</li>\n <li>Conduct routine inspections to proactively identify and resolve issues</li>\n <li>Ensure vehicles are cleaned, maintained, and ready for use</li>\n</ul>\n<p><strong>Transportation & Errands</strong></p>\n<ul>\n <li>Drive principals and guests as needed</li>\n <li>Manage grocery shopping, provisioning, and household errands</li>\n <li>Coordinate deliveries, shipping, and logistics</li>\n</ul>\n<p><strong>Technology & Systems</strong></p>\n<ul>\n <li>Operate and troubleshoot home systems (Crestron, Sonos, security, Wi-Fi)</li>\n <li>Utilize household management tools (calendar systems, messaging platforms, task tracking)</li>\n <li>Support basic IT troubleshooting and vendor coordination</li>\n <li>Conduct online purchasing and inventory management</li>\n</ul>\n<p><strong>Division of Responsibilities (Typical):</strong></p>\n<p> </p>\n<p><em><strong>Partner 1 – Operations / Facilities Focus</strong></em></p>\n<ul>\n <li>Vendor management, maintenance oversight, driving, exterior systems</li>\n</ul>\n<p><em><strong>Partner 2 – Hospitality / Interior Focus</strong></em></p>\n<ul>\n <li>Housekeeping, laundry, guest service, interior presentation</li>\n</ul>\n<p><em>(Both partners are expected to be cross-functional and collaborative.)</em></p>\n<h2>Qualifications</h2>\n<p> </p>\n<p><strong>Key Success Factors</strong></p>\n<ul>\n <li>Absolute discretion, integrity, and trustworthiness</li>\n <li>Strong sense of ownership and pride in maintaining the estate</li>\n <li>Ability to anticipate needs and operate proactively</li>\n <li>High attention to detail and consistency of execution</li>\n <li>Professional, warm, and non-obtrusive demeanor</li>\n <li>Strong organizational and communication skills</li>\n <li>Ability to thrive in a high-frequency entertaining environment</li>\n <li>Special attention to the principals’ chemical sensitivities / no scented personal care products</li>\n</ul>\n<h2>Requirements</h2>\n<ul>\n <li>Minimum 3–7+ years’ experience in a similar UHNW household or luxury hospitality role</li>\n <li>Demonstrated longevity with prior employers</li>\n <li>Valid driver’s licenses with clean records</li>\n <li>Ability to pass comprehensive background checks</li>\n <li>Strong English communication skills</li>\n <li>Legally authorized to work in the United States</li>\n <li>No pets are permitted (the client has pet allergies)</li>\n</ul>\n<h2>Salary and Benefits</h2>\n<p> </p>\n<p><strong>Base salary: </strong>$200-$250k++</p>\n<p> </p>\n<p><strong>Performance Bonus (Discretionary Annual)</strong></p>\n<ul>\n <li>Target: 5–10% of base compensation</li>\n <li>Based on the following objectives:\n  <ul>\n   <li>In-season property condition and readiness</li>\n   <li>Principal satisfaction</li>\n   <li>Vendor management efficiency and cost control</li>\n   <li>Communication, responsiveness, and reliability</li>\n  </ul></li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n <li>Private housing provided (separate apartment)</li>\n <li>Health insurance stipend and/or reimbursement`</li>\n <li>Paid time off</li>\n <li>Retirement benefits (e.g., Simple IRA with employer match after eligibility period)</li>\n</ul>",
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