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Central Intake and Outreach Program Manager - Family Council

Eieb Fa Us6 Oraclecloud Com CX 1001 · OH, United States; Family Council, Toledo, OH, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

Field	Value
Company	Eieb Fa Us6 Oraclecloud Com CX 1001
Title	Central Intake and Outreach Program Manager - Family Council
Normalized title	-
Department / team	Social Services
Location	OH, United States
Work model	On Site
Employment type	Full Time
Salary	-
Status	active
ATS provider	Oracle Recruiting Cloud / Fusion HCM
Posted / first seen	2026-06-19 / 2026-06-20
Changed / last seen	2026-06-20 / 2026-06-22

Related slices

Page	What it contains	Open
Company jobs	Active postings from Eieb Fa Us6 Oraclecloud Com CX 1001.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through Oracle Recruiting Cloud / Fusion HCM.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
Department jobs	Active postings in Social Services.	Open
Work model jobs	Active On Site postings.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	Eieb Fa Us6 Oraclecloud Com CX 1001
Source	d1a825c8-3556-45ca-95c5-23ca945c5832
ATS provider	Oracle Recruiting Cloud / Fusion HCM

Description

Description Under the direction of the Executive Director, provides leadership for Help Me Grow Central Intake under Lucas County Family and Children First Council (LCFC), Serves as Manager for Central Intake and Referral program (CIR), under state-funded Bright Beginnings, and Department of Children and Youth (DCY). Responsibilities ESSENTIAL FUNCTIONS Under the direction of the Executive Director, the Central Intake and Outreach Program Manager’s responsibilities are divided between: Managing the Northwest Region Central Intake program for Lucas County Family Council with support from the Executive Director and the Intake Supervisor. Overseeing the daily outreach operations for all programs under Help Me Grow Central Intake for the Northwest Ohio region, including hiring, training and development of staff, developing outreach plans based on data and knowledge of county needs, implementing established processes and procedures to manage travel, reports, and outreach activities, and reporting; Providing direct supervision to the outreach staff working in 15 counties in NW Ohio to promote public awareness of Help Me Grow with a focus on home visiting programs, and generate referrals from a wide variety of referral sources; CENTRAL INTAKE FUNCTIONS Supervises outreach staff and Central Intake and Referral Intake Supervisor and provides training, development, and guidance as needed. Troubleshoots and resolves issues related to staffing and outreach and reports issues to Bright Beginnings and/or the Executive Director as needed. Extracts data to produce reports related to intake and outreach activity as needed for internal monitoring and reporting to Bright Beginnings. Monitors performance measures using tools provided by Bright Beginnings and submits monitoring reports monthly. Collects data from staff on a weekly and monthly basis and produces reports for internal monitoring and reporting to Bright Beginnings. Supports outreach staff in building strong relationships with referral sources. Coordinates outreach activities throughout the region based on the outreach plans developed for each county. Provides a monthly schedule of individual and group/team supervision to the outreach staff and Intake Supervisor. Completes annual performance reviews including setting and reviewing professional development goals for each staff member. Signs and submits time and effort logs and leave requests of outreach staff to LCFC payroll staff timely. Ensures staff complete required training within 30 days of hire and have access to ongoing professional development outlined in the professional development plan. Obtains, modifies, or creates promotional materials and informational resources to promote Help Me Grow programs and initiatives, including fliers, newsletters, website and social media content in coordination with the statewide community engagement plan. Ensures implementation of the outreach and engagement plan developed by BB to ensure awareness and engagement of all Help Me Grow (HMG) programs and services within the region Ensures the submission of the outreach reports. Communicates with HMG providers to discuss potential outreach efforts and collaborations. Ensures communications and materials comply with state directives around logos, color, branding, and other requirements, and are submitted to BB for approval prior to purchase or dissemination; utilization of BB and state approved marketing materials and promotional items; and communications regarding infant feeding and safe sleep conform to state policies. Updates information from all counties in the region for the statewide community resources directory for expectant parents and parents of infants and toddlers. Participates in continuous quality improvement efforts and training by Bright Beginnings related to outreach or overall central intake functions. Participates in regional partner calls, site visit calls, and outreach calls with Bright Beginnings. Responds to information requests from community agencies, provides promotional materials via mail, and attends committee meetings. Assesses which community events are the best use of the organization’s time and resources and will generate the most referrals for the home visiting programs in the region. Monitors staff needs for office and technology supplies and postage. Communicates supply needs to the Fiscal Specialist to make a purchase request. Works with the ECPA to track supplies spending to stay within budget. Places IT work orders and office work orders with the Fiscal Specialist. Supervises Central Intake (CI) Supervisor to provide onboarding and ongoing guidance, direction and support, and works the CI Supervisor to: participate in calls with BB and the other regional partners to discuss intake, outreach, and review progress toward contract requirements and state rule changes or guidance; and participate in statewide continuous quality improvement (CQI) efforts and additional required trainings as needed. ensure staff adhere to the professional development plan developed by BB and its regional partners, including staff requirements and required training; ensure available resources for families and/or upcoming events are shared with staff; review and provide input on information in the Community Resource Directory for the region; and use the directory to meet the needs of families from pregnancy through age 5; ensure staff answer phone calls during the hours and days required by BB, provides voicemail instructions for callers, and return messages, faxes and email by the next business day; review and provide input on information in the Community Resource Directory for the region; and use the directory to meet the needs of families from pregnancy through age 5; ensure staff adhere to the procedural guide provided by BB for facilitating system and program referrals; ensure troubleshooting of referral issues with BB; ensure documentation of county transfers in the data systems; ensure monitoring staff performance related to the quality assurance plan developed by BB; ensures quality assurance reports (record reviews and call logs) are submitted monthly; ensure staff maintain a home visiting wait list by contacting parents at least every 30 days and assigning them to a program and provider when available; provides monthly wait list reports to home visiting providers as applicable; and ensures staff do not place children referred to early intervention on a wait list; and ensure staff maintain procedural safeguards that protect the confidentiality and privacy of program participants. CENTRAL INTAKE CONTRACT MANAGER FUNCTIONS Ensures compliance with annual contract with Bright Beginnings (BB) (or its successor for leading the state central intake and referral system) to manage Early Childhood Central Intake and Referral System (ECCIRS) for the NW Region of Ohio, including: Ensures full execution of the contract and Business Associate Agreement with the Educational Services Center of NE Ohio and BB. Works with LCFC’s Fiscal Officer to submit a budget and associated documentation according to BB’s requests and timeline; ensures Fiscal Officer submits expenditure reports; ensures contract funds are utilized as appropriate. Ensures the minimum staffing outlined in the contract for carrying out intake, outreach, and supervision responsibilities. Ensures ECCIRS activities comply with state rules for Help Me Grow and Early Intervention (OAC) and federal regulations for Early Intervention (34 CFR Part 303), and are approved by BB prior to initiation. Ensures the ECCIRS serves as the single point of entry and access for all state and federally funded home visiting and community health worker (CHW) programs and the early intervention program in the region. Implements the operational plan developed by BB for carrying out ECCIRS activities. Notifies BB of any issues or concerns regarding the local political landscape related to stakeholders, policymakers, and the community Works with BB to develop MOU’s and business associate agreements with home visiting programs outside of OCHIDS data system, and with other community resources for information exchange and referrals Ensures local implementation of central intake in NW Ohio, including: Works with BB and LCFC administrative teams to address any issues related to contract, budget, program changes and concerns. GENERAL FUNCTIONS Supervises Help Me Grow Outreach Specialists, and Central Intake Supervisor. Approves staff mileage, car rental, training, purchase, leave, and Comp/Overtime requests; reviews and signs time and effort logs weekly; Participates in supervision with the Executive Director; provides regular program updates; Participates in monthly LCFC Leadership meetings with the Executive Director, Fiscal Officer, and program managers; Collaborates with LCFC program managers to coordinate programs and services for children, youth, families, and staff; Attends all Full Council and Executive Committee meetings as requested; Qualifications MINIMUM QUALIFICATIONS Bachelor’s degree from an accredited college or university required. Minimum of two (2) years of work experience in early childhood or human services, experience in home visiting, community health worker (prenatal), and/or early intervention programs preferred. Minimum of two (2) years of supervisory experience required. Minimum of two (2) years of professional experience in program management and supervision in programs serving children, youth, and families.

Full job record

Job ID	111fe5f7500c42726a66d2c8e140d054a1e27dc3
Org ID	e0a3288d-5579-4556-a35b-6148fbd0ec94
Source ID	d1a825c8-3556-45ca-95c5-23ca945c5832
Board ID	d1a825c8-3556-45ca-95c5-23ca945c5832
Provider	oracle_hcm
Provider Job Key	1462
Title	Central Intake and Outreach Program Manager - Family Council
Normalized Title	—
Status	active
Active	yes
Location Text	OH, United States; Family Council, Toledo, OH, US
Department	Social Services
Team	—
Employment Type	full_time
Workplace Type	on_site
Remote Policy	—
Country	United States
Region	OH
City	—
Salary Raw	Description Under the direction of the Executive Director, provides leadership for Help Me Grow Central Intake under Lucas County Family and Children First Council (LCFC), Serves as Manager for Central Intake and Referral program (CIR), under state-funded Bright Beginnings, and Department of Children and Youth (DCY). Responsibilities ESSENTIAL FUNCTIONS Under the direction of the Executive Director, the Central Intake and Outreach Program Manager’s responsibilities are divided between: Managing the Northwest Region Central Intake program for Lucas County Family Council with support from the Executive Director and the Intake Supervisor. Overseeing the daily outreach operations for all programs under Help Me Grow Central Intake for the Northwest Ohio region, including hiring, training and development of staff, developing outreach plans based on data and knowledge of county needs, implementing established processes and procedures to manage travel, reports, and outreach activities, and reporting; Providing direct supervision to the outreach staff working in 15 counties in NW Ohio to promote public awareness of Help Me Grow with a focus on home visiting programs, and generate referrals from a wide variety of referral sources; CENTRAL INTAKE FUNCTIONS Supervises outreach staff and Central Intake and Referral Intake Supervisor and provides training, development, and guidance as needed. Troubleshoots and resolves issues related to staffing and outreach and reports issues to Bright Beginnings and/or the Executive Director as needed. Extracts data to produce reports related to intake and outreach activity as needed for internal monitoring and reporting to Bright Beginnings. Monitors performance measures using tools provided by Bright Beginnings and submits monitoring reports monthly. Collects data from staff on a weekly and monthly basis and produces reports for internal monitoring and reporting to Bright Beginnings. Supports outreach staff in building strong relationships with referral sources. Coordinates outreach activities throughout the region based on the outreach plans developed for each county. Provides a monthly schedule of individual and group/team supervision to the outreach staff and Intake Supervisor. Completes annual performance reviews including setting and reviewing professional development goals for each staff member. Signs and submits time and effort logs and leave requests of outreach staff to LCFC payroll staff timely. Ensures staff complete required training within 30 days of hire and have access to ongoing professional development outlined in the professional development plan. Obtains, modifies, or creates promotional materials and informational resources to promote Help Me Grow programs and initiatives, including fliers, newsletters, website and social media content in coordination with the statewide community engagement plan. Ensures implementation of the outreach and engagement plan developed by BB to ensure awareness and engagement of all Help Me Grow (HMG) programs and services within the region Ensures the submission of the outreach reports. Communicates with HMG providers to discuss potential outreach efforts and collaborations. Ensures communications and materials comply with state directives around logos, color, branding, and other requirements, and are submitted to BB for approval prior to purchase or dissemination; utilization of BB and state approved marketing materials and promotional items; and communications regarding infant feeding and safe sleep conform to state policies. Updates information from all counties in the region for the statewide community resources directory for expectant parents and parents of infants and toddlers. Participates in continuous quality improvement efforts and training by Bright Beginnings related to outreach or overall central intake functions. Participates in regional partner calls, site visit calls, and outreach calls with Bright Beginnings. Responds to information requests from community agencies, provides promotional materials via mail, and attends committee meetings. Assesses which community events are the best use of the organization’s time and resources and will generate the most referrals for the home visiting programs in the region. Monitors staff needs for office and technology supplies and postage. Communicates supply needs to the Fiscal Specialist to make a purchase request. Works with the ECPA to track supplies spending to stay within budget. Places IT work orders and office work orders with the Fiscal Specialist. Supervises Central Intake (CI) Supervisor to provide onboarding and ongoing guidance, direction and support, and works the CI Supervisor to: participate in calls with BB and the other regional partners to discuss intake, outreach, and review progress toward contract requirements and state rule changes or guidance; and participate in statewide continuous quality improvement (CQI) efforts and additional required trainings as needed. ensure staff adhere to the professional development plan developed by BB and its regional partners, including staff requirements and required training; ensure available resources for families and/or upcoming events are shared with staff; review and provide input on information in the Community Resource Directory for the region; and use the directory to meet the needs of families from pregnancy through age 5; ensure staff answer phone calls during the hours and days required by BB, provides voicemail instructions for callers, and return messages, faxes and email by the next business day; review and provide input on information in the Community Resource Directory for the region; and use the directory to meet the needs of families from pregnancy through age 5; ensure staff adhere to the procedural guide provided by BB for facilitating system and program referrals; ensure troubleshooting of referral issues with BB; ensure documentation of county transfers in the data systems; ensure monitoring staff performance related to the quality assurance plan developed by BB; ensures quality assurance reports (record reviews and call logs) are submitted monthly; ensure staff maintain a home visiting wait list by contacting parents at least every 30 days and assigning them to a program and provider when available; provides monthly wait list reports to home visiting providers as applicable; and ensures staff do not place children referred to early intervention on a wait list; and ensure staff maintain procedural safeguards that protect the confidentiality and privacy of program participants. CENTRAL INTAKE CONTRACT MANAGER FUNCTIONS Ensures compliance with annual contract with Bright Beginnings (BB) (or its successor for leading the state central intake and referral system) to manage Early Childhood Central Intake and Referral System (ECCIRS) for the NW Region of Ohio, including: Ensures full execution of the contract and Business Associate Agreement with the Educational Services Center of NE Ohio and BB. Works with LCFC’s Fiscal Officer to submit a budget and associated documentation according to BB’s requests and timeline; ensures Fiscal Officer submits expenditure reports; ensures contract funds are utilized as appropriate. Ensures the minimum staffing outlined in the contract for carrying out intake, outreach, and supervision responsibilities. Ensures ECCIRS activities comply with state rules for Help Me Grow and Early Intervention (OAC) and federal regulations for Early Intervention (34 CFR Part 303), and are approved by BB prior to initiation. Ensures the ECCIRS serves as the single point of entry and access for all state and federally funded home visiting and community health worker (CHW) programs and the early intervention program in the region. Implements the operational plan developed by BB for carrying out ECCIRS activities. Notifies BB of any issues or concerns regarding the local political landscape related to stakeholders, policymakers, and the community Works with BB to develop MOU’s and business associate agreements with home visiting programs outside of OCHIDS data system, and with other community resources for information exchange and referrals Ensures local implementation of central intake in NW Ohio, including: Works with BB and LCFC administrative teams to address any issues related to contract, budget, program changes and concerns. GENERAL FUNCTIONS Supervises Help Me Grow Outreach Specialists, and Central Intake Supervisor. Approves staff mileage, car rental, training, purchase, leave, and Comp/Overtime requests; reviews and signs time and effort logs weekly; Participates in supervision with the Executive Director; provides regular program updates; Participates in monthly LCFC Leadership meetings with the Executive Director, Fiscal Officer, and program managers; Collaborates with LCFC program managers to coordinate programs and services for children, youth, families, and staff; Attends all Full Council and Executive Committee meetings as requested; Qualifications MINIMUM QUALIFICATIONS Bachelor’s degree from an accredited college or university required. Minimum of two (2) years of work experience in early childhood or human services, experience in home visiting, community health worker (prenatal), and/or early intervention programs preferred. Minimum of two (2) years of supervisory experience required. Minimum of two (2) years of professional experience in program management and supervision in programs serving children, youth, and families.
Salary Min	—
Salary Max	—
Salary Currency	—
Salary Period	day
Source URL	https://eieb.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/1462
Apply URL	https://eieb.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/1462
First Seen At	2026-06-20 12:39:39Z
Last Seen At	2026-06-22 15:11:35Z
Last Checked At	2026-06-22 15:11:35Z
Last Changed At	2026-06-20 12:39:39Z
Inactive At	—
Source Posted At	2026-06-19 12:34:26Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eieb.fa.us6.oraclecloud.com\|CX_1001/date=2026-06-22/2026-06-22T15-11-32-710Z-db472efa622ff3e5d80198904409d5bbe394b06213e855c9294f6a69f9bd6fcb.json

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Coordinates outreach activities throughout the region based on the outreach plans developed for each county.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Provides a monthly schedule of individual and group/team supervision to the outreach staff and Intake Supervisor. Completes annual performance reviews including setting and reviewing professional development goals for each staff member.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Signs and submits time and effort logs and leave requests of outreach staff to LCFC payroll staff timely.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Ensures staff complete required training within 30 days of hire and have access to ongoing professional development outlined in the professional development plan.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Obtains, modifies, or creates promotional materials and informational resources to promote Help Me Grow programs and initiatives, including fliers, newsletters, website and social media content in coordination with the statewide community engagement plan.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Ensures implementation of the outreach and engagement plan developed by BB to ensure awareness and engagement of all Help Me Grow (HMG) programs and services within the region</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Ensures the submission of the outreach reports.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Communicates with HMG providers to discuss potential outreach efforts and collaborations.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Ensures communications and materials comply with state directives around logos, color, branding, and other requirements, and are submitted to BB for approval prior to purchase or dissemination; utilization of BB and state approved marketing materials and promotional items; and communications regarding infant feeding and safe sleep conform to state policies.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Updates information from all counties in the region for the statewide community resources directory for expectant parents and parents of infants and toddlers.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Participates in continuous quality improvement efforts and training by Bright Beginnings related to outreach or overall central intake functions.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Participates in regional partner calls, site visit calls, and outreach calls with Bright Beginnings.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Responds to information requests from community agencies, provides promotional materials via mail, and attends committee meetings. Assesses which community events are the best use of the organization’s time and resources and will generate the most referrals for the home visiting programs in the region.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Monitors staff needs for office and technology supplies and postage. Communicates supply needs to the Fiscal Specialist to make a purchase request. Works with the ECPA to track supplies spending to stay within budget.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Places IT work orders and office work orders with the Fiscal Specialist.</span></p></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Supervises Central Intake (CI) Supervisor to provide onboarding and ongoing guidance, direction and support, and works the CI Supervisor to:</span><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 12pt; line-height: 107%;\">participate in calls with BB and the other regional partners to discuss intake, outreach, and review progress toward contract requirements and state rule changes or guidance; and</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">participate in statewide continuous quality improvement (CQI) efforts and additional required trainings as needed.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure staff adhere to the professional development plan developed by BB and its regional partners, including staff requirements and required training;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure available resources for families and/or upcoming events are shared with staff;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">review and provide input on information in the Community Resource Directory for the region; and use the directory to meet the needs of families from pregnancy through age 5;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure staff answer phone calls during the hours and days required by BB, provides voicemail instructions for callers, and return messages, faxes and email by the next business day;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">review and provide input on information in the Community Resource Directory for the region; and use the directory to meet the needs of families from pregnancy through age 5;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure staff adhere to the procedural guide provided by BB for facilitating system and program referrals;&nbsp;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure troubleshooting of referral issues with BB;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure documentation of county transfers in the data systems;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure monitoring staff performance related to the quality assurance plan developed by BB; ensures quality assurance reports (record reviews and call logs) are submitted monthly;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure staff maintain a home visiting wait list by contacting parents at least every 30 days and assigning them to a program and provider when available; provides monthly wait list reports to home visiting providers as applicable; and ensures staff do not place children referred to early intervention on a wait list; and</span></li><li><p><span style=\"font-size: 12pt; line-height: 107%;\">ensure staff maintain procedural safeguards that protect the confidentiality and privacy of program participants.</span></p><p>&nbsp;</p></li></ul></li></ol><p><span style=\"font-size: 12pt; line-height: 107%;\"><strong><u>CENTRAL INTAKE CONTRACT MANAGER FUNCTIONS</u></strong></span></p><p style=\"margin-left: 0in;\"><span style=\"font-size: 12pt; line-height: 107%;\">Ensures compliance with annual contract with Bright Beginnings (BB) (or its successor for leading the state central intake and referral system) to manage Early Childhood Central Intake and Referral System (ECCIRS) for the NW Region of Ohio, including:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 12pt; line-height: 107%;\">Ensures full execution of the contract and Business Associate Agreement with the Educational Services Center of NE Ohio and BB.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Works with LCFC’s Fiscal Officer to submit a budget and associated documentation according to BB’s requests and timeline; ensures Fiscal Officer submits expenditure reports; ensures contract funds are utilized as appropriate.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Ensures the minimum staffing outlined in the contract for carrying out intake, outreach, and supervision responsibilities.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Ensures ECCIRS activities comply with state rules for Help Me Grow and Early Intervention (OAC) and federal regulations for Early Intervention (34 CFR Part 303), and are approved by BB prior to initiation.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Ensures the ECCIRS serves as the single point of entry and access for all state and federally funded home visiting and community health worker (CHW) programs and the early intervention program in the region.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Implements the operational plan developed by BB for carrying out ECCIRS activities.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Notifies BB of any issues or concerns regarding the local political landscape related to stakeholders, policymakers, and the community</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Works with BB to develop MOU’s and business associate agreements with home visiting programs outside of OCHIDS data system, and with other community resources for information exchange and referrals</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Ensures local implementation of central intake in NW Ohio, including:</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Works with BB and LCFC administrative teams to address any issues related to contract, budget, program changes and concerns.</span></li></ul><p><span style=\"font-size: 12pt; line-height: 107%;\"><strong><u>GENERAL FUNCTIONS</u></strong></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 12pt; line-height: 107%;\">Supervises Help Me Grow Outreach Specialists, and Central Intake Supervisor.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Approves staff mileage, car rental, training, purchase, leave, and Comp/Overtime requests; reviews and signs time and effort logs weekly;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Participates in supervision with the Executive Director; provides regular program updates;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Participates in monthly LCFC Leadership meetings with the Executive Director, Fiscal Officer, and program managers;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Collaborates with LCFC program managers to coordinate programs and services for children, youth, families, and staff;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Attends all Full Council and Executive Committee meetings as requested;</span></li></ul><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p>",
    "InternalResponsibilitiesStr": "<p><span style=\"font-size: 12pt; line-height: 107%;\"><strong><u>ESSENTIAL FUNCTIONS</u></strong></span></p><p><span style=\"font-size: 12pt; line-height: 107%;\">Under the direction of the Executive Director, the Central Intake and Outreach Program Manager’s responsibilities are divided between:</span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Managing the Northwest Region Central Intake program for Lucas County Family Council with support from the Executive Director and the Intake Supervisor.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Overseeing the daily outreach operations for all programs under Help Me Grow Central Intake for the Northwest Ohio region, including hiring, training and development of staff, developing outreach plans based on data and knowledge of county needs, implementing established processes and procedures to manage travel, reports, and outreach activities, and reporting;</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Providing direct supervision to the outreach staff working in 15 counties in NW Ohio to promote public awareness of Help Me Grow with a focus on home visiting programs, and generate referrals from a wide variety of referral sources;&nbsp;</span></p></li></ul><h2><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt; text-decoration: none;\">&nbsp;</span><span style=\"font-size: 12pt;\">CENTRAL INTAKE FUNCTIONS</span></span></h2><ol style=\"padding-left: 52.8px;\"><li><span style=\"font-size: 12pt; line-height: 107%;\">Supervises outreach staff and Central Intake and Referral Intake Supervisor and provides training, development, and guidance as needed.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Troubleshoots and resolves issues related to staffing and outreach and reports issues to Bright Beginnings and/or the Executive Director as needed.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Extracts data to produce reports related to intake and outreach activity as needed for internal monitoring and reporting to Bright Beginnings.</span></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Monitors performance measures using tools provided by Bright Beginnings and submits monitoring reports monthly.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Collects data from staff on a weekly and monthly basis and produces reports for internal monitoring and reporting to Bright Beginnings.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Supports outreach staff in building strong relationships with referral sources. Coordinates outreach activities throughout the region based on the outreach plans developed for each county.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Provides a monthly schedule of individual and group/team supervision to the outreach staff and Intake Supervisor. Completes annual performance reviews including setting and reviewing professional development goals for each staff member.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Signs and submits time and effort logs and leave requests of outreach staff to LCFC payroll staff timely.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Ensures staff complete required training within 30 days of hire and have access to ongoing professional development outlined in the professional development plan.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Obtains, modifies, or creates promotional materials and informational resources to promote Help Me Grow programs and initiatives, including fliers, newsletters, website and social media content in coordination with the statewide community engagement plan.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Ensures implementation of the outreach and engagement plan developed by BB to ensure awareness and engagement of all Help Me Grow (HMG) programs and services within the region</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Ensures the submission of the outreach reports.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Communicates with HMG providers to discuss potential outreach efforts and collaborations.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Ensures communications and materials comply with state directives around logos, color, branding, and other requirements, and are submitted to BB for approval prior to purchase or dissemination; utilization of BB and state approved marketing materials and promotional items; and communications regarding infant feeding and safe sleep conform to state policies.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Updates information from all counties in the region for the statewide community resources directory for expectant parents and parents of infants and toddlers.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Participates in continuous quality improvement efforts and training by Bright Beginnings related to outreach or overall central intake functions.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Participates in regional partner calls, site visit calls, and outreach calls with Bright Beginnings.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Responds to information requests from community agencies, provides promotional materials via mail, and attends committee meetings. Assesses which community events are the best use of the organization’s time and resources and will generate the most referrals for the home visiting programs in the region.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Monitors staff needs for office and technology supplies and postage. Communicates supply needs to the Fiscal Specialist to make a purchase request. Works with the ECPA to track supplies spending to stay within budget.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Places IT work orders and office work orders with the Fiscal Specialist.</span></p></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Supervises Central Intake (CI) Supervisor to provide onboarding and ongoing guidance, direction and support, and works the CI Supervisor to:</span><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 12pt; line-height: 107%;\">participate in calls with BB and the other regional partners to discuss intake, outreach, and review progress toward contract requirements and state rule changes or guidance; and</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">participate in statewide continuous quality improvement (CQI) efforts and additional required trainings as needed.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure staff adhere to the professional development plan developed by BB and its regional partners, including staff requirements and required training;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure available resources for families and/or upcoming events are shared with staff;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">review and provide input on information in the Community Resource Directory for the region; and use the directory to meet the needs of families from pregnancy through age 5;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure staff answer phone calls during the hours and days required by BB, provides voicemail instructions for callers, and return messages, faxes and email by the next business day;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">review and provide input on information in the Community Resource Directory for the region; and use the directory to meet the needs of families from pregnancy through age 5;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure staff adhere to the procedural guide provided by BB for facilitating system and program referrals;&nbsp;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure troubleshooting of referral issues with BB;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure documentation of county transfers in the data systems;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure monitoring staff performance related to the quality assurance plan developed by BB; ensures quality assurance reports (record reviews and call logs) are submitted monthly;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">ensure staff maintain a home visiting wait list by contacting parents at least every 30 days and assigning them to a program and provider when available; provides monthly wait list reports to home visiting providers as applicable; and ensures staff do not place children referred to early intervention on a wait list; and</span></li><li><p><span style=\"font-size: 12pt; line-height: 107%;\">ensure staff maintain procedural safeguards that protect the confidentiality and privacy of program participants.</span></p><p>&nbsp;</p></li></ul></li></ol><p><span style=\"font-size: 12pt; line-height: 107%;\"><strong><u>CENTRAL INTAKE CONTRACT MANAGER FUNCTIONS</u></strong></span></p><p style=\"margin-left: 0in;\"><span style=\"font-size: 12pt; line-height: 107%;\">Ensures compliance with annual contract with Bright Beginnings (BB) (or its successor for leading the state central intake and referral system) to manage Early Childhood Central Intake and Referral System (ECCIRS) for the NW Region of Ohio, including:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 12pt; line-height: 107%;\">Ensures full execution of the contract and Business Associate Agreement with the Educational Services Center of NE Ohio and BB.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Works with LCFC’s Fiscal Officer to submit a budget and associated documentation according to BB’s requests and timeline; ensures Fiscal Officer submits expenditure reports; ensures contract funds are utilized as appropriate.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Ensures the minimum staffing outlined in the contract for carrying out intake, outreach, and supervision responsibilities.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Ensures ECCIRS activities comply with state rules for Help Me Grow and Early Intervention (OAC) and federal regulations for Early Intervention (34 CFR Part 303), and are approved by BB prior to initiation.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Ensures the ECCIRS serves as the single point of entry and access for all state and federally funded home visiting and community health worker (CHW) programs and the early intervention program in the region.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Implements the operational plan developed by BB for carrying out ECCIRS activities.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Notifies BB of any issues or concerns regarding the local political landscape related to stakeholders, policymakers, and the community</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Works with BB to develop MOU’s and business associate agreements with home visiting programs outside of OCHIDS data system, and with other community resources for information exchange and referrals</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Ensures local implementation of central intake in NW Ohio, including:</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Works with BB and LCFC administrative teams to address any issues related to contract, budget, program changes and concerns.</span></li></ul><p><span style=\"font-size: 12pt; line-height: 107%;\"><strong><u>GENERAL FUNCTIONS</u></strong></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 12pt; line-height: 107%;\">Supervises Help Me Grow Outreach Specialists, and Central Intake Supervisor.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Approves staff mileage, car rental, training, purchase, leave, and Comp/Overtime requests; reviews and signs time and effort logs weekly;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Participates in supervision with the Executive Director; provides regular program updates;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Participates in monthly LCFC Leadership meetings with the Executive Director, Fiscal Officer, and program managers;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Collaborates with LCFC program managers to coordinate programs and services for children, youth, families, and staff;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Attends all Full Council and Executive Committee meetings as requested;</span></li></ul><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p>",
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