Home Support Program Manager (RPN)

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          "text": "<ul><li>Motivates, directs and coaches staff to ensure quality care to all clients</li><li>Oversees the hiring, training and orientation for Home Support Supervisors</li><li>Attends and facilitates meetings as required both internal and external</li><li>Collects and shares key performance indicator (KPIs) results with the team and engages team to conduct continuous improvement activities</li><li>Identifies trends, process gaps, and variations as part of establishing a continuous quality improvement</li><li>Communicates serious service quality issues to the Branch Manager for intervention and resolution where appropriate</li><li>Supports the Branch Manager&#xa0;with projects and day to day operations as required</li><li>Fosters positive labour/management relationships</li></ul>",
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