Home › Companies › Ed4e1424 3c00 4cbb 8bd4 100b167e54fe 19000101 000001 › Call Center Customer Service / Dispatcher
Call Center Customer Service / Dispatcher
Ed4e1424 3c00 4cbb 8bd4 100b167e54fe 19000101 000001 · New Hyde Park, NY, US, New Hyde Park, NY · On Site · Active · $22–$25 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | Ed4e1424 3c00 4cbb 8bd4 100b167e54fe 19000101 000001 |
| Title | Call Center Customer Service / Dispatcher |
| Normalized title | - |
| Department / team | - |
| Location | New Hyde Park, NY, United States |
| Work model | On Site |
| Employment type | - |
| Salary | $22–$25 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2025-02-21 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ed4e1424 3c00 4cbb 8bd4 100b167e54fe 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in New Hyde Park. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ed4e1424 3c00 4cbb 8bd4 100b167e54fe 19000101 000001 |
| Source | ffecbdd3-cf9e-4b85-aceb-3ef3c96a1c0a |
| ATS provider | ADP Workforce Now Recruiting |
Description
LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER
We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background.
Key Responsibilities:
Communicate with customers via phone, email, chat or text Enter new service requests and assign them to appropriate technicians Coordinate with internal departments to ensure successful completion of tasks Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization Schedule parts jobs in advance confirming appointments with customers utilizing analytics Partner with Business Units to schedule and complete recurring Preventive Maintenances
Requirements:
Prior dispatch and direct customer experience or related work history Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service Advanced computer skills and familiarity with Microsoft Office products Neat & organized work habits including ability to multi-task Ability to use analytics to direct activity and make decisions based on data Experience in HVAC industry, a plus
Benefits:
Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays Training & Development programs
Shifts:
Monday – Friday
Full Time & Part Time shift available
On site – In office only
Full job record
| Job ID | 10ebaed3cfc52eeefd2f9b533bd231391fb7e9c8 |
| Org ID | 8ee65349-bf61-4e6d-a7b8-16156e72ef5a |
| Source ID | ffecbdd3-cf9e-4b85-aceb-3ef3c96a1c0a |
| Board ID | ffecbdd3-cf9e-4b85-aceb-3ef3c96a1c0a |
| Provider | adp_workforcenow |
| Provider Job Key | 540862 |
| Title | Call Center Customer Service / Dispatcher |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | New Hyde Park, NY, US, New Hyde Park, NY |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | New Hyde Park |
| Salary Raw | 22 To 25 (USD) Hourly |
| Salary Min | 22 |
| Salary Max | 25 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ed4e1424-3c00-4cbb-8bd4-100b167e54fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=540862&jwId=9201137804560_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ed4e1424-3c00-4cbb-8bd4-100b167e54fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=540862&jwId=9201137804560_1 |
| First Seen At | 2026-05-31 19:03:22Z |
| Last Seen At | 2026-06-06 12:19:09Z |
| Last Checked At | 2026-06-06 12:19:09Z |
| Last Changed At | 2026-06-06 12:19:09Z |
| Inactive At | — |
| Source Posted At | 2025-02-21 19:14:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=ed4e1424-3c00-4cbb-8bd4-100b167e54fe|19000101_000001/date=2026-06-06/2026-06-06T12-19-08-387Z-bd805b2290a95c4e48c6e870aaa476c01491247fb1ddaf57a90070e6fa1375f6.json |
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"requisitionDescription": "<div><div><div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;' id=\"isPasted\"><strong><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\">LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong> </strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:115%;'><span style=\"font-size: 16px; line-height: 115%; font-family: tahoma, sans-serif;\">We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong><span style=\"border: 1pt none windowtext; padding: 0in;\"> </span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong><span style=\"border: 1pt none windowtext; padding: 0in;\">Key Responsibilities:</span></strong></span></p><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Communicate with customers via phone, email, chat or text</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Enter new service requests and assign them to appropriate technicians</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Coordinate with internal departments to ensure successful completion of tasks</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Schedule parts jobs in advance confirming appointments with customers utilizing analytics</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Partner with Business Units to schedule and complete recurring Preventive Maintenances</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\"> </span></p><p style='margin-top:11.25pt;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:.5in;line-height:normal;vertical-align:baseline;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>Requirements:</strong></span></p><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Prior dispatch and direct customer experience or related work history</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Advanced computer skills and familiarity with Microsoft Office products</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Neat & organized work habits including ability to multi-task</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to use analytics to direct activity and make decisions based on data</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Experience in HVAC industry, a plus</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\"> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:.5in;line-height:normal;vertical-align:baseline;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>Benefits:</strong></span></p><ul style=\"list-style-type: disc;margin-left: 50px;\"><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Health insurance with generous company contribution</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Dental, Life Insurance, Disability, and Vision </li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">401K plan with employer match </li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Vacation and sick days </li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Paid holidays</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Training & Development programs</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\"> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:.5in;line-height:normal;vertical-align:baseline;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>Shifts:</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\">Monday – Friday</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-size: 16px; 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