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HomeCompaniesEd4e1424 3c00 4cbb 8bd4 100b167e54fe 19000101 000001Call Center Customer Service / Dispatcher

Call Center Customer Service / Dispatcher

Ed4e1424 3c00 4cbb 8bd4 100b167e54fe 19000101 000001 · New Hyde Park, NY, US, New Hyde Park, NY · On Site · Active · $22–$25 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyEd4e1424 3c00 4cbb 8bd4 100b167e54fe 19000101 000001
TitleCall Center Customer Service / Dispatcher
Normalized title-
Department / team-
LocationNew Hyde Park, NY, United States
Work modelOn Site
Employment type-
Salary$22–$25 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-02-21 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Ed4e1424 3c00 4cbb 8bd4 100b167e54fe 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in New Hyde Park.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEd4e1424 3c00 4cbb 8bd4 100b167e54fe 19000101 000001
Sourceffecbdd3-cf9e-4b85-aceb-3ef3c96a1c0a
ATS providerADP Workforce Now Recruiting

Description

LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background. Key Responsibilities: Communicate with customers via phone, email, chat or text Enter new service requests and assign them to appropriate technicians Coordinate with internal departments to ensure successful completion of tasks Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization Schedule parts jobs in advance confirming appointments with customers utilizing analytics Partner with Business Units to schedule and complete recurring Preventive Maintenances Requirements: Prior dispatch and direct customer experience or related work history Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service Advanced computer skills and familiarity with Microsoft Office products Neat & organized work habits including ability to multi-task Ability to use analytics to direct activity and make decisions based on data Experience in HVAC industry, a plus Benefits: Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays Training & Development programs Shifts: Monday – Friday Full Time & Part Time shift available On site – In office only

Full job record

Job ID10ebaed3cfc52eeefd2f9b533bd231391fb7e9c8
Org ID8ee65349-bf61-4e6d-a7b8-16156e72ef5a
Source IDffecbdd3-cf9e-4b85-aceb-3ef3c96a1c0a
Board IDffecbdd3-cf9e-4b85-aceb-3ef3c96a1c0a
Provideradp_workforcenow
Provider Job Key540862
TitleCall Center Customer Service / Dispatcher
Normalized Title
Statusactive
Activeyes
Location TextNew Hyde Park, NY, US, New Hyde Park, NY
Department
Team
Employment Type
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionNY
CityNew Hyde Park
Salary Raw22 To 25 (USD) Hourly
Salary Min22
Salary Max25
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ed4e1424-3c00-4cbb-8bd4-100b167e54fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=540862&jwId=9201137804560_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ed4e1424-3c00-4cbb-8bd4-100b167e54fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=540862&jwId=9201137804560_1
First Seen At2026-05-31 19:03:22Z
Last Seen At2026-06-06 12:19:09Z
Last Checked At2026-06-06 12:19:09Z
Last Changed At2026-06-06 12:19:09Z
Inactive At
Source Posted At2025-02-21 19:14:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=ed4e1424-3c00-4cbb-8bd4-100b167e54fe|19000101_000001/date=2026-06-06/2026-06-06T12-19-08-387Z-bd805b2290a95c4e48c6e870aaa476c01491247fb1ddaf57a90070e6fa1375f6.json
Event Fields
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  "last_changed_at": "2026-06-06T12:19:09.420Z",
  "active_status": "active"
}
Parsed Structured
{
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  "location": {
    "raw": "New Hyde Park, NY, US, New Hyde Park, NY",
    "city": "New Hyde Park",
    "region": "NY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 25,
  "salary_min": 22,
  "inferred_at": "2026-06-06T12:19:09.407Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "New Hyde Park, NY, US, New Hyde Park, NY",
      "city": "New Hyde Park",
      "region": "NY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;' id=\"isPasted\"><strong><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\">LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:115%;'><span style=\"font-size: 16px; line-height: 115%; font-family: tahoma, sans-serif;\">We are seeking a Call Center Customer Service / Dispatcher&nbsp;for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong><span style=\"border: 1pt none windowtext; padding: 0in;\">&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong><span style=\"border: 1pt none windowtext; padding: 0in;\">Key Responsibilities:</span></strong></span></p><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Communicate with customers via phone, email, chat or text</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Enter&nbsp;new&nbsp;service requests&nbsp;and assign them to appropriate technicians</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Coordinate with internal departments to ensure successful completion of tasks</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Using&nbsp;Web&nbsp;Board tools to plan technician schedules utilizing zones and certifications for maximum utilization</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Schedule parts&nbsp;jobs in advance confirming appointments with customers utilizing analytics</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Partner with Business Units to schedule and complete recurring Preventive Maintenances</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\">&nbsp;</span></p><p style='margin-top:11.25pt;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:.5in;line-height:normal;vertical-align:baseline;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>Requirements:</strong></span></p><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Prior dispatch&nbsp;and direct customer&nbsp;experience or related work history</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Excellent&nbsp;communication skills with the ability to successfully interact with a diverse group of employees and customers&nbsp;via phone, email, chat and text</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Advanced&nbsp;computer skills and familiarity with Microsoft Office products</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Neat &amp; organized work habits&nbsp;including ability to multi-task</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to use analytics to direct activity and make decisions based on data</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Experience in HVAC industry, a plus</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:.5in;line-height:normal;vertical-align:baseline;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>Benefits:</strong></span></p><ul style=\"list-style-type: disc;margin-left: 50px;\"><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Health insurance with generous company contribution</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Dental, Life Insurance, Disability, and Vision&nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">401K plan with employer match&nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Vacation and sick days&nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Paid holidays</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Training &amp; Development programs</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:.5in;line-height:normal;vertical-align:baseline;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>Shifts:</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\">Monday &ndash; Friday</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\">Full Time &amp; Part Time shift available</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:.5in;line-height:normal;vertical-align:baseline;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\">On site &ndash; In office only</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Times New Roman\";'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:13px;line-height:107%;\">&nbsp;</span></p></div></div></div></div></div></div>\n",
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