Operations Manager (On-site)

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  "source_hash": "901d94d173ac829b006a187b0c27a2aa951579b61a4db2671557c0f43783ae00",
  "last_changed_at": "2026-06-06T10:27:02.191Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Danvers, Massachusetts, 01923, United States",
    "city": "Danvers",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:27:02.190Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Danvers, Massachusetts, 01923, United States",
      "city": "Danvers",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

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    "id": "97",
    "isRemote": null,
    "location": {
      "city": "Danvers",
      "state": "Massachusetts"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
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    "departmentId": "18583",
    "locationType": "0",
    "jobOpeningName": "Operations Manager (On-site)",
    "departmentLabel": "Administration",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Danvers",
      "state": "Massachusetts",
      "postalCode": "01923",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-13",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Super Service Today is a fast-paced, 24/7 residential service company, and we’re looking for a hands-on </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Operations Manager</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> to drive daily performance and execution across our HVAC, plumbing, and drain divisions.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This role is all about ownership, accountability, and making sure operations run efficiently every single day.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Responsibilities:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Oversee day-to-day operations and ensure jobs are completed efficiently and profitably</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Manage scheduling, dispatch, and workflow across departments</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Track and improve KPIs (revenue, conversion, average ticket, performance)</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Identify and solve operational issues in real time</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Enforce processes and hold teams accountable</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Work closely with CSRs, dispatch, and field technicians to maintain smooth operations</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure a high-level customer experience from start to finish</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Requirements:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience in operations within HVAC, plumbing, or home services</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong knowledge of dispatching and field service operations</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Results-driven with a strong sense of urgency and ownership</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Hands-on leader who can execute, not just delegate</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong problem-solving and decision-making skills</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">What We Offer:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Competitive pay (based on experience)</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Growth opportunity in a fast-growing company</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">High-impact role with direct influence on company performance<br><br><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">If you are interested -- <span style=\"font-weight: bold\">apply today and let’s talk!!</span></span><br></span></li>\n</ul>",
    "compensation": null,
    "departmentId": "18583",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Operations Manager (On-site)",
    "departmentLabel": "Administration",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://superservicetoday.bamboohr.com/careers/97",
    "employmentStatusLabel": "Full-Time"
  }
}