Billing Coordinator

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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Why you should choose Steno</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">At Steno, we’re growing fast and transforming the litigation technology industry with best-in-class court reporting, modern solutions that add value for lawyers, and an exceptional client experience. We partner with law firms to simplify complex workflows, deliver reliable outcomes and case insights, and to revolutionize a traditionally outdated space while we expand across the country.</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:10pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Wins together</strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> – Stock options included. When Steno grows, you grow.</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Invests in your benefits</strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> – Premium Medical, Dental, &amp; Vision Coverage -, with 100% of premiums covered for some plans - well above industry benchmarks.</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Operates with integrity</strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> – We value accuracy and caring for our clients.</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Constantly innovates with technology at our core </strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">– We are a modern organization solving real problems in an industry that needs a revolutionary approach.</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Provides meaningful coaching and support</strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> - a team of Billing leaders and professionals who will unlock your greatest potential</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Emphasizes values</strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> - be highly reliable, constantly innovate, and operate with a hospitality mindset</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Offers Competitive Base Salary + Growth Opportunities -</strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> Enjoy competitive pay of </span><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">$20–$23 </span><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">per hour, plus opportunities to advance as Steno scales</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Why the Billing Team at Steno Is Different</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">Manage internal and external communications </strong></b><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">– serve as a key point of contact for clients, providers, and internal teams, handling requests professionally and with urgency.</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">Resolve issues and drive solutions</strong></b><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\"> – apply critical thinking and sound judgment to troubleshoot problems, address escalations, and keep work moving forward.</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">Execute high-volume operational tasks –</strong></b><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\"> process invoices, Provider Delivery Orders (PDOs), expedite requests, and other workflow-driven tasks with speed and accuracy.</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">Coordinate cross-functional requests </strong></b><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">– route inquiries, follow up on outstanding items, and ensure timely resolution across teams.</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">Maintain accurate records and documentation</strong></b><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\"> – verify details, ensure compliance, and support operational excellence through organized recordkeeping.</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">Improve processes and efficiency</strong></b><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\"> – identify workflow gaps and recommend improvements to enhance team performance and service delivery</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">You’ll crush this role if you bring 1+ years of experience in a high-volume, fast-paced environment where strong communication, critical thinking, and attention to detail are essential. You’re confident handling both internal and external communications, including challenging conversations, and aren’t afraid to pick up the phone to resolve issues quickly and professionally. You’re known for balancing speed and accuracy, staying organized under pressure, and managing multiple priorities without missing details. You take ownership of your work, use sound judgment to solve problems proactively, and keep workflows moving by anticipating and resolving issues before they escalate. You pick up new systems quickly and are comfortable working in tools like Google Workspace, Slack, Zendesk, or similar platforms. Court reporting, legal, professional services, or startup experience is a plus. </span><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">You will be required to work 12:00 PM - 8:30 PM PT, with a mandatory Saturday once a month.</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">Application Information</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:10pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Applicants needing special assistance or accommodations for interviews or website access should contact us at [email protected].&nbsp;</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system.&nbsp;</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Steno personnel will always have a </span><a href=\"http://steno.com\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><u><span style=\"color:rgb(0,0,0);font-size:10pt;text-decoration:underline;white-space:pre-wrap;\">steno.com</span></u></a><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven’t received an expected communication, check your spam.</span></li><li style=\"color:rgb(0,0,0);font-size:10pt;--listitem-marker-color:#000000;--listitem-marker-background-color:#ffffff;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.&nbsp;</span></li></ul>",
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