Sales and Leasing Counselor

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    "description": "<p><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">The Leasing Counselor helps manage leasing efforts for the community, which includes increasing and maintaining full occupancy within the parameters of the Approved Budgets. They must maintain positive relationships with </span></span></span><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">prospective residents, responsible parties (E.g., Influencers) </span></span><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">along with competing businesses, professionals, and organizations in the local area.</span></span></span><span style=\"font-size:12pt;\"><span style=\"color:#000000;\"> Additionally, the Leasing Counselor ensures that a smooth transition occurs from a prospect status to resident status, which is completed by the appropriate department head or Executive Director.</span></span><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"> The Leasing Counselor greatly contributes to the purpose of the organization, helping seniors thrive in community.  He or she builds and sustains strong Rental Income revenue by stewarding over the wellbeing of prospects who inquire about the community. </span></span></span></span></span></span></p>\n<p><u><strong>Primary Duties &amp; Responsibilities</strong>:</u></p>\n<ul>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Adheres to and conveys a philosophy that supports the dignity, privacy, independence, choice, and individuality of residents and prospects</span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Qualify prospects, participate in meetings and community tours with identified prospects</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Manage lead base in conjunction with the leasing department head and members of the leasing team</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Identify, build, and develop an effective network of community and professional sources, when applicable, for potential resident referrals and established relationships that assure continuing opportunities for the community and property </span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Assist with gathering and organization of all required information necessary to complete a successful move-in </span><span style=\"font-size:12pt;\">so that the appropriate department head or Executive Director can complete move in paperwork</span>  </span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Participate in special luncheons/tours, special events and promotions for community contact groups when appropriate</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Contribute to the successful execution of sales goals through active participation in appropriate planning </span><span style=\"font-size:12pt;\">(E.g., Top 10 Board and Wrap Up, Creative Follow- Up)</span><span style=\"font-size:12pt;\"> and team leasing strategies </span><span style=\"font-size:12pt;\">(E.g., Call Outs, Attunement, CRM Entry, and Urgency)</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Maintain an accurate record of sales activity statistics (lead generation efforts) and assist in the preparation of routine and periodic leasing reports in accordance with company policy</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Provide internal and external sales support to the marketing team </span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Identify and cultivate needs and goals of potential customers, residents and families</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Manages inventory of marketing materials and adheres to the Approved Budgets</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Diligently work toward the completion of special projects, requests, and assignments</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Other duties as assigned  </span></span></span></span></span></span></li>\n</ul>\n\n<p><u><strong>Qualifications &amp; Physical Requirements</strong></u>:</p>\n\n<ul>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Working knowledge of leasing skills </span><span style=\"font-size:12pt;\">(E.g., Attunement, Connecting, Untangling Emotions, and Advancing to next logical step) </span><span style=\"font-size:12pt;\">as related to senior housing</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Excellent </span><span style=\"font-size:12pt;\">communication, social awareness, emotional intelligence, connection, and</span><span style=\"font-size:12pt;\"> communication, and articulation skills</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Superior relationship building, networking, and customer service skills</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Strong organization skills, able to multi-task, and can manage self to meet fluid deadlines in a</span><span style=\"font-size:12pt;\"> customer focused environment. </span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Strong Discovery skills </span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Ability to define specific, measurable, attainable, relevant and timely goals and objectives</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Commitment to continuous improvement of leasing and customer service practices while assuring that completed work adheres to high standards of accuracy and excellence</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Highly professional and dependable </span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Strong computer and internet skills, including Microsoft Office suite</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Social media skills, including Facebook, Twitter, LinkedIn, YouTube, etc a plus </span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Demonstrated ability to maintain confidentiality</span></span></span></span></span></span></li>\n</ul>\n\n<p><u><strong>Education &amp; Experience:</strong></u></p>\n\n<ul>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">College </span></span><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">degree preferred</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:18px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">At least one year of experience in an assisted living community preferred</span></span></span></span></span></span></li>\n</ul>\n\n<p><b><u>Core Values Modeled as a 12 Oaks Leader: </u></b></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Character</b>: The ability to meet the demands of reality</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Competence</b>: Operating with Excellence</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Stewardship</b>: The careful and responsible management of that which has been entrusted to one’s care</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Servanthood</b>: The role the leader plays while serving others in a physical, emotional, and spiritual aspect: while achieving the goals set forth by the business</span></span></span></p>",
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