bluedoor data·Job Postings API·bluedoor.sh ↗

HomeCompanies6B550BB8ACE01E86F3318AC2BA9C3371Inventory Specialist (1121)

Inventory Specialist (1121)

6B550BB8ACE01E86F3318AC2BA9C3371 · Indian Trail Office - Indian Trail, NC 28079; 2022 Van Buren Ave, Indian Trail, NC, 28079, USA · Active · $40,000–$55,000 / year · Paycom ATS

Job facts

FieldValue
Company6B550BB8ACE01E86F3318AC2BA9C3371
TitleInventory Specialist (1121)
Normalized title-
Department / team-
LocationIndian Trail, NC, United States
Work model-
Employment type-
Salary$40,000–$55,000 / year
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-04-24 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 6B550BB8ACE01E86F3318AC2BA9C3371.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Paycom ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Indian Trail.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company6B550BB8ACE01E86F3318AC2BA9C3371
Sourcebf9a8351-a2a1-4fda-939b-d7f446284d00
ATS providerPaycom ATS

Description

Description Description Inventory Specialist-Customer Premises Equipment (CPE) Returns & Warehouse Operations About Ripple Fiber At Ripple Fiber, we deliver more than high speed internet. We’re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America’s most innovative, industry leading fiber internet company, and help shape the future. We believe the biggest wave starts as a ripple. About our Culture We are a dynamic fast growing, fast paced, innovative company filled with ambitious, self starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth and development. About the Role The Inventory Specialist is responsible for managing the end-to-end return process of Customer Premises Equipment (CPE) for a fiber-to-the-home (FTTH) broadband operator. This role serves as the central point of accountability for all CPE returns initiated upon customer disconnection, ensuring equipment is tracked, received, inspected, and reconciled in an accurate and timely manner. The Inventory Specialist is a critical operational role that directly supports revenue protection, asset management, and customer experience. Responsibilities: RMA Return Process Management Maintain and update the centralized CPE return tracking system, recording all relevant customer and cancellation details including RMA tracking numbers, cancellation request dates, and scheduled disconnection dates Coordinate with the retention team to receive completed cancellation records and initiate the return tracking workflow for each disconnected customer Monitor RMA shipment status through carrier portals (USPS, UPS, FedEx) and proactively follow up with customers via email to prompt timely equipment return Send templated reminder communications to customers at regular intervals until CPE is confirmed received at the warehouse, in accordance with the 14-day return policy following disconnection Warehouse Receiving & Inspection Receive and process all inbound CPE return packages at the Charlotte warehouse facility Physically inspect all returned equipment to verify that all components are present and accounted for, and to assess the physical condition of each item Document the condition of returned CPE, identifying and flagging equipment that appears to have been physically damaged beyond normal wear and tear Update the tracking spreadsheet upon receipt of each return, noting the received date, condition, and any discrepancies between expected and actual equipment Escalate cases involving missing, incomplete, or damaged equipment to the Customer Service Manager for appropriate follow-up action Non-Return Billing Initiation Monitor the 14-day return window for all disconnected customers and flag accounts where equipment has not been returned within the required period Initiate the non-return equipment billing process upon expiration of the return and applicable grace period, in coordination with the billing team Maintain accurate records to support billing disputes or escalations related to non-returned or damaged CPE Serial Number & Asset Tracking Record and maintain serial numbers for all CPE at each stage of the returns workflow — from warehouse receipt through inspection and disposition Support the broader serial number tracking initiative by maintaining accurate equipment records that can be linked to customer accounts Assist with periodic inventory reconciliation and cycle counts as directed Reporting & Administration Provide regular status reports on open returns, aging inventory, non-return billing cases, and inspection outcomes to the Customer Service Manager Identify trends in return rates, damage rates, and non-compliance and surface actionable insights to management Support continuous process improvement by recommending workflow enhancements, including the evaluation of low-cost scanning solutions to automate serial number capture Experience: Education High school diploma or GED equivalent required Associate's degree or coursework in business administration, supply chain, or a related field preferred Experience Minimum 1–2 years of experience in inventory management, warehouse operations, logistics, or a related role Prior experience with RMA or returns management processes beneficial Skills & Competencies Proficiency in Microsoft Excel— comfortable working with spreadsheets for data entry, tracking, and basic reporting Strong attention to detail and accuracy in data entry and record keeping Solid organizational skills with the ability to manage multiple open cases simultaneously and meet deadlines Clear written communication skills — ability to draft professional customer-facing reminder emails Self-motivated and able to work independently with minimal supervision in a warehouse environment Familiarity with shipping carrier portals (UPS, FedEx, USPS) preferred Basic understanding of barcode/QR scanning technology a plus Experience with CRM or field service platforms (e.g. HubSpot, FieldSquare) beneficial but not required Working Conditions Primarily warehouse-based with regular physical activity including receiving, sorting, and inspecting equipment packages Ability to lift and carry packages up to 40 lbs Prolonged periods of standing and working at a computer workstation Standard business hours, Monday through Friday; occasional flexibility may be required during peak return periods We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you’re passionate about making a difference and being part of a community focused company, Ripple Fiber is the place for you. Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

Full job record

Job ID10db990b3ed1795902e23e395c37038d858d8db3
Org ID00ed9d16-8a1f-4c91-8017-86eeee01d248
Source IDbf9a8351-a2a1-4fda-939b-d7f446284d00
Board IDbf9a8351-a2a1-4fda-939b-d7f446284d00
Providerpaycom
Provider Job Key24168
TitleInventory Specialist (1121)
Normalized Title
Statusactive
Activeyes
Location TextIndian Trail Office - Indian Trail, NC 28079; 2022 Van Buren Ave, Indian Trail, NC, 28079, USA
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionNC
CityIndian Trail
Salary Raw$40,000.00 - $55,000.00 Salary/year
Salary Min40,000
Salary Max55,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=24168&clientkey=6B550BB8ACE01E86F3318AC2BA9C3371
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=24168&clientkey=6B550BB8ACE01E86F3318AC2BA9C3371
First Seen At2026-05-31 19:07:29Z
Last Seen At2026-06-06 09:56:53Z
Last Checked At2026-06-06 09:56:53Z
Last Changed At2026-05-31 19:07:29Z
Inactive At
Source Posted At2026-04-24 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=6B550BB8ACE01E86F3318AC2BA9C3371/date=2026-06-06/2026-06-06T09-56-51-114Z-03bff2164a7026e66e0e2364c05ddbf719be3fc0d6d44d26db862852054bd933.json
Event Fields
{
  "content_hash": "9c647b101c262e141934bdf7c30ba213d967257fdc7f8481999b7713660aaf28",
  "source_hash": "e895643ae2c80324985eb8db3778b6ea7995fef43321c15f9aa981de2c07f9b8",
  "last_changed_at": "2026-05-31T19:07:29.111Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Indian Trail Office - Indian Trail, NC 28079; 2022 Van Buren Ave, Indian Trail, NC, 28079, USA",
    "city": "Indian Trail",
    "region": "NC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 55000,
  "salary_min": 40000,
  "inferred_at": "2026-06-06T09:56:53.180Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Indian Trail Office - Indian Trail, NC 28079; 2022 Van Buren Ave, Indian Trail, NC, 28079, USA",
      "city": "Indian Trail",
      "region": "NC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "detail": {
    "city": "Indian Trail",
    "jobId": 24168,
    "level": "",
    "endDate": "",
    "legalId": 20,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Inventory Specialist (1121)",
    "location": "Indian Trail Office - Indian Trail, NC 28079",
    "startDate": "",
    "clientCode": "19393",
    "remoteType": "",
    "description": "<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"background:white\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\"><span style=\"color:#222222\">Description</span></span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"background:white\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\"><span style=\"color:#222222\">Inventory Specialist-Customer Premises Equipment (CPE) Returns &amp; Warehouse Operations</span></span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"background:white\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\"><span style=\"color:#222222\">About Ripple Fiber</span></span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"border:none windowtext 1.0pt; background:white; padding:0in\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\"><span style=\"color:#38312f\">At Ripple Fiber, we deliver more than high speed internet. We&rsquo;re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America&rsquo;s most innovative, industry leading fiber internet company, and help shape the future.</span></span></span><br />\r\n&nbsp;</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"border:none windowtext 1.0pt; background:white; padding:0in\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\"><span style=\"color:#38312f\">We believe the biggest wave starts as a ripple.</span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"background:white\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\"><span style=\"color:#222222\">About our Culture</span></span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"background:white\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\"><span style=\"color:#222222\">We are a dynamic fast growing, fast paced, innovative company filled with ambitious, self starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth and development.</span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"background:white\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\"><span style=\"color:#222222\">About the Role</span></span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-top:4px; margin-bottom:4px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">The Inventory Specialist is responsible for managing the end-to-end return process of Customer Premises Equipment (CPE) for a fiber-to-the-home (FTTH) broadband operator. This role serves as the central point of accountability for all CPE returns initiated upon customer disconnection, ensuring equipment is tracked, received, inspected, and reconciled in an accurate and timely manner. The Inventory Specialist is a critical operational role that directly supports revenue protection, asset management, and customer experience.</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"background:white\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\"><span style=\"color:#222222\">Responsibilities:</span></span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-top:16px; margin-bottom:5px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;<b><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><span style=\"color:#2e4057\">RMA Return Process Management</span></span></span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-top:3px; margin-bottom:3px\">\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Maintain and update the centralized CPE return tracking system, recording all relevant customer and cancellation details including RMA tracking numbers, cancellation request dates, and scheduled disconnection dates</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Coordinate with the retention team to receive completed cancellation records and initiate the return tracking workflow for each disconnected customer</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Monitor RMA shipment status through carrier portals (USPS, UPS, FedEx) and proactively follow up with customers via email to prompt timely equipment return</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Send templated reminder communications to customers at regular intervals until CPE is confirmed received at the warehouse, in accordance with the 14-day return policy following disconnection</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:5px\">&nbsp;</p>\r\n\r\n<p style=\"margin-top:16px; margin-bottom:5px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><span style=\"color:#2e4057\">Warehouse Receiving &amp; Inspection</span></span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-top:3px; margin-bottom:3px\">\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Receive and process all inbound CPE return packages at the Charlotte warehouse facility</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Physically inspect all returned equipment to verify that all components are present and accounted for, and to assess the physical condition of each item</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Document the condition of returned CPE, identifying and flagging equipment that appears to have been physically damaged beyond normal wear and tear</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Update the tracking spreadsheet upon receipt of each return, noting the received date, condition, and any discrepancies between expected and actual equipment</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Escalate cases involving missing, incomplete, or damaged equipment to the Customer Service Manager for appropriate follow-up action</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:5px\">&nbsp;</p>\r\n\r\n<p style=\"margin-top:16px; margin-bottom:5px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><span style=\"color:#2e4057\">Non-Return Billing Initiation</span></span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-top:3px; margin-bottom:3px\">\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Monitor the 14-day return window for all disconnected customers and flag accounts where equipment has not been returned within the required period</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Initiate the non-return equipment billing process upon expiration of the return and applicable grace period, in coordination with the billing team</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Maintain accurate records to support billing disputes or escalations related to non-returned or damaged CPE</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:5px\">&nbsp;</p>\r\n\r\n<p style=\"margin-top:16px; margin-bottom:5px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><span style=\"color:#2e4057\">Serial Number &amp; Asset Tracking</span></span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-top:3px; margin-bottom:3px\">\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Record and maintain serial numbers for all CPE at each stage of the returns workflow &mdash; from warehouse receipt through inspection and disposition</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Support the broader serial number tracking initiative by maintaining accurate equipment records that can be linked to customer accounts</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Assist with periodic inventory reconciliation and cycle counts as directed</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:5px\">&nbsp;</p>\r\n\r\n<p style=\"margin-top:16px; margin-bottom:5px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><span style=\"color:#2e4057\">Reporting &amp; Administration</span></span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-top:3px; margin-bottom:3px\">\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Provide regular status reports on open returns, aging inventory, non-return billing cases, and inspection outcomes to the Customer Service Manager</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Identify trends in return rates, damage rates, and non-compliance and surface actionable insights to management</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Support continuous process improvement by recommending workflow enhancements, including the evaluation of low-cost scanning solutions to automate serial number capture</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"background:white\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\"><span style=\"color:#222222\">Experience:</span></span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-top:16px; margin-bottom:5px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;&nbsp;<b><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><span style=\"color:#2e4057\">Education</span></span></span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-top:3px; margin-bottom:3px\">\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">High school diploma or GED equivalent required</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Associate&#39;s degree or coursework in business administration, supply chain, or a related field preferred</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:5px\">&nbsp;</p>\r\n\r\n<p style=\"margin-top:16px; margin-bottom:5px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><span style=\"color:#2e4057\">Experience</span></span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-top:3px; margin-bottom:3px\">\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Minimum 1&ndash;2 years of experience in inventory management, warehouse operations, logistics, or a related role</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Prior experience with RMA or returns management processes beneficial</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:5px\">&nbsp;</p>\r\n\r\n<p style=\"margin-top:16px; margin-bottom:5px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><span style=\"color:#2e4057\">Skills &amp; Competencies</span></span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-top:3px; margin-bottom:3px\">\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Proficiency in Microsoft Excel&mdash; comfortable working with spreadsheets for data entry, tracking, and basic reporting</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Strong attention to detail and accuracy in data entry and record keeping</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Solid organizational skills with the ability to manage multiple open cases simultaneously and meet deadlines</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Clear written communication skills &mdash; ability to draft professional customer-facing reminder emails</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Self-motivated and able to work independently with minimal supervision in a warehouse environment</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Familiarity with shipping carrier portals (UPS, FedEx, USPS) preferred</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Basic understanding of barcode/QR scanning technology a plus</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Experience with CRM or field service platforms (e.g. HubSpot, FieldSquare) beneficial but not required</span></span></span></span></li>\r\n</ul>\r\n\r\n<div style=\"border-bottom:solid #1f3864 1.0pt; padding:0in 0in 4.0pt 0in\">\r\n<p style=\"border:none; margin-top:21px; margin-bottom:8px; padding:0in\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:#1f3864\">Working Conditions</span></span></span></b></span></span></span></p>\r\n</div>\r\n\r\n<ul style=\"margin-top:3px; margin-bottom:3px\">\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Primarily warehouse-based with regular physical activity including receiving, sorting, and inspecting equipment packages</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Ability to lift and carry packages up to 40 lbs</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Prolonged periods of standing and working at a computer workstation</span></span></span></span></li>\r\n\t<li style=\"margin-top:3px; margin-bottom:3px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\">Standard business hours, Monday through Friday; occasional flexibility may be required during peak return periods</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Lato&quot;,sans-serif\"><span style=\"color:black\">We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you&rsquo;re passionate about making a difference and being part of a community focused company, Ripple Fiber is the place for you.</span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><i><span style=\"font-family:&quot;Lato&quot;,sans-serif\"><span style=\"color:black\">Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.</span></span></i></span></span></span></span></p>\r\n\r\n<div>\r\n<div>\r\n<div class=\"msocomtxt\" id=\"_com_1\" language=\"JavaScript\" onmouseout=\"msoCommentHide('_com_1')\" onmouseover=\"msoCommentShow('_anchor_1','_com_1')\">&nbsp;</div>\r\n</div>\r\n</div>\r\n",
    "jobCategory": "",
    "salaryRange": "$40,000.00 - $55,000.00 Salary/year",
    "socialMedia": {
      "xLink": null,
      "emailLink": {
        "subject": "Ripple%20Fiber%20Job%20Opportunity%20Inventory%20Specialist%20%281121%29",
        "summary": "Description%0D%0A%0D%0AInventory%20Specialist-Customer%20Premises%20Equipment%20%28CPE%29%20Returns%20%26%20Warehouse%20Operations%0D%0A%0D%0A%C2%0D%0A%0D%0AAbout%20Ripple%20Fiber%0D%0A%0D%0A%C2%0D%0A%0D%0AAt%20Ripple%20Fiber%2C%20we%20deliver%20more%20than%20high%20speed%20internet.%20We%E2%80%99re%20creating%20a%20ripple%20effect%20by%20producing%20opportunities%20and%20brighter%20futures%20for%20the%20residents%20of%20the%20communities%20we%20serve.%20Join%20America%E2%80%99s%20most%20innovative%2C%20industry%20leading%20fiber%20internet%20company%2C%20and%20help%20shape%20the%20future.%0D%0A%C2%0D%0A%0D%0AWe%20believe%20the%20biggest%20wave%20starts%20as%20a%20ripple.%0D%0A%0D%0A%C2%0D%0A%0D%0AAbout%20our%20Culture%0D%0A%0D%0A%C2%0D%0A%0D%0AWe%20are%20a%20dynamic%20fast%20growing%2C%20fast%20paced%2C%20innovative%20company%20filled%20with%20ambitious%2C%20self%20starters%20with%20entrepreneurial%20mindsets.%20We%20are%20people%20centric%20and%20place%20emphasis%20on%20employee%20experience%2C%20career%20growth%20and%20development.%0D%0A%0D%0A%C2%0D%0A%0D%0AAbout%20the%20Role%0D%0A%0D%0AThe%20Inventory%20Specialist%20is%20responsible%20for%20managing%20the%20end-to-end%20return%20process%20of%20Customer%20Premises%20Equipment%20%28CPE%29%20for%20a%20fiber-to-the-home%20%28FTTH%29%20broadband%20operator.%20This%20role%20serves%20as%20the%20central..."
      },
      "facebookLink": null,
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Inventory Specialist (1121)\",\"identifier\":\"J1939324168\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/6B550BB8ACE01E86F3318AC2BA9C3371/jobs/24168\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6B550BB8ACE01E86F3318AC2BA9C3371\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":40000,\"maxValue\":55000,\"unitText\":\"\"}},\"datePosted\":\"2026-04-24\",\"description\":\"Job DetailsJob Location: Indian Trail Office - Indian Trail, NC 28079Salary Range: $40,000.00 - $55,000.00 Salary/yearDescription\\r\\n\\r\\nInventory Specialist-Customer Premises Equipment (CPE) Returns &amp; Warehouse Operations\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbout Ripple Fiber\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAt Ripple Fiber, we deliver more than high speed internet. We&rsquo;re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America&rsquo;s most innovative, industry leading fiber internet company, and help shape the future.\\r\\n&nbsp;\\r\\n\\r\\nWe believe the biggest wave starts as a ripple.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbout our Culture\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe are a dynamic fast growing, fast paced, innovative company filled with ambitious, self starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth and development.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbout the Role\\r\\n\\r\\nThe Inventory Specialist is responsible for managing the end-to-end return process of Customer Premises Equipment (CPE) for a fiber-to-the-home (FTTH) broadband operator. This role serves as the central point of accountability for all CPE returns initiated upon customer disconnection, ensuring equipment is tracked, received, inspected, and reconciled in an accurate and timely manner. The Inventory Specialist is a critical operational role that directly supports revenue protection, asset management, and customer experience.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nResponsibilities:\\r\\n\\r\\n&nbsp;RMA Return Process Management\\r\\n\\r\\n\\r\\n\\tMaintain and update the centralized CPE return tracking system, recording all relevant customer and cancellation details including RMA tracking numbers, cancellation request dates, and scheduled disconnection dates\\r\\n\\tCoordinate with the retention team to receive completed cancellation records and initiate the return tracking workflow for each disconnected customer\\r\\n\\tMonitor RMA shipment status through carrier portals (USPS, UPS, FedEx) and proactively follow up with customers via email to prompt timely equipment return\\r\\n\\tSend templated reminder communications to customers at regular intervals until CPE is confirmed received at the warehouse, in accordance with the 14-day return policy following disconnection\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWarehouse Receiving &amp; Inspection\\r\\n\\r\\n\\r\\n\\tReceive and process all inbound CPE return packages at the Charlotte warehouse facility\\r\\n\\tPhysically inspect all returned equipment to verify that all components are present and accounted for, and to assess the physical condition of each item\\r\\n\\tDocument the condition of returned CPE, identifying and flagging equipment that appears to have been physically damaged beyond normal wear and tear\\r\\n\\tUpdate the tracking spreadsheet upon receipt of each return, noting the received date, condition, and any discrepancies between expected and actual equipment\\r\\n\\tEscalate cases involving missing, incomplete, or damaged equipment to the Customer Service Manager for appropriate follow-up action\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nNon-Return Billing Initiation\\r\\n\\r\\n\\r\\n\\tMonitor the 14-day return window for all disconnected customers and flag accounts where equipment has not been returned within the required period\\r\\n\\tInitiate the non-return equipment billing process upon expiration of the return and applicable grace period, in coordination with the billing team\\r\\n\\tMaintain accurate records to support billing disputes or escalations related to non-returned or damaged CPE\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSerial Number &amp; Asset Tracking\\r\\n\\r\\n\\r\\n\\tRecord and maintain serial numbers for all CPE at each stage of the returns workflow &mdash; from warehouse receipt through inspection and disposition\\r\\n\\tSupport the broader serial number tracking initiative by maintaining accurate equipment records that can be linked to customer accounts\\r\\n\\tAssist with periodic inventory reconciliation and cycle counts as directed\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReporting &amp; Administration\\r\\n\\r\\n\\r\\n\\tProvide regular status reports on open returns, aging inventory, non-return billing cases, and inspection outcomes to the Customer Service Manager\\r\\n\\tIdentify trends in return rates, damage rates, and non-compliance and surface actionable insights to management\\r\\n\\tSupport continuous process improvement by recommending workflow enhancements, including the evaluation of low-cost scanning solutions to automate serial number capture\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience:\\r\\n\\r\\n&nbsp;&nbsp;Education\\r\\n\\r\\n\\r\\n\\tHigh school diploma or GED equivalent required\\r\\n\\tAssociate&#39;s degree or coursework in business administration, supply chain, or a related field preferred\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tMinimum 1&ndash;2 years of experience in inventory management, warehouse operations, logistics, or a related role\\r\\n\\tPrior experience with RMA or returns management processes beneficial\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSkills &amp; Competencies\\r\\n\\r\\n\\r\\n\\tProficiency in Microsoft Excel&mdash; comfortable working with spreadsheets for data entry, tracking, and basic reporting\\r\\n\\tStrong attention to detail and accuracy in data entry and record keeping\\r\\n\\tSolid organizational skills with the ability to manage multiple open cases simultaneously and meet deadlines\\r\\n\\tClear written communication skills &mdash; ability to draft professional customer-facing reminder emails\\r\\n\\tSelf-motivated and able to work independently with minimal supervision in a warehouse environment\\r\\n\\tFamiliarity with shipping carrier portals (UPS, FedEx, USPS) preferred\\r\\n\\tBasic understanding of barcode/QR scanning technology a plus\\r\\n\\tExperience with CRM or field service platforms (e.g. HubSpot, FieldSquare) beneficial but not required\\r\\n\\r\\n\\r\\n\\r\\nWorking Conditions\\r\\n\\r\\n\\r\\n\\r\\n\\tPrimarily warehouse-based with regular physical activity including receiving, sorting, and inspecting equipment packages\\r\\n\\tAbility to lift and carry packages up to 40 lbs\\r\\n\\tProlonged periods of standing and working at a computer workstation\\r\\n\\tStandard business hours, Monday through Friday; occasional flexibility may be required during peak return periods\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you&rsquo;re passionate about making a difference and being part of a community focused company, Ripple Fiber is the place for you.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRipple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.\\r\\n\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nQualifications\",\"responsibilities\":\"Description\\r\\n\\r\\nInventory Specialist-Customer Premises Equipment (CPE) Returns &amp; Warehouse Operations\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbout Ripple Fiber\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAt Ripple Fiber, we deliver more than high speed internet. We&rsquo;re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America&rsquo;s most innovative, industry leading fiber internet company, and help shape the future.\\r\\n&nbsp;\\r\\n\\r\\nWe believe the biggest wave starts as a ripple.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbout our Culture\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe are a dynamic fast growing, fast paced, innovative company filled with ambitious, self starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth and development.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbout the Role\\r\\n\\r\\nThe Inventory Specialist is responsible for managing the end-to-end return process of Customer Premises Equipment (CPE) for a fiber-to-the-home (FTTH) broadband operator. This role serves as the central point of accountability for all CPE returns initiated upon customer disconnection, ensuring equipment is tracked, received, inspected, and reconciled in an accurate and timely manner. The Inventory Specialist is a critical operational role that directly supports revenue protection, asset management, and customer experience.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nResponsibilities:\\r\\n\\r\\n&nbsp;RMA Return Process Management\\r\\n\\r\\n\\r\\n\\tMaintain and update the centralized CPE return tracking system, recording all relevant customer and cancellation details including RMA tracking numbers, cancellation request dates, and scheduled disconnection dates\\r\\n\\tCoordinate with the retention team to receive completed cancellation records and initiate the return tracking workflow for each disconnected customer\\r\\n\\tMonitor RMA shipment status through carrier portals (USPS, UPS, FedEx) and proactively follow up with customers via email to prompt timely equipment return\\r\\n\\tSend templated reminder communications to customers at regular intervals until CPE is confirmed received at the warehouse, in accordance with the 14-day return policy following disconnection\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWarehouse Receiving &amp; Inspection\\r\\n\\r\\n\\r\\n\\tReceive and process all inbound CPE return packages at the Charlotte warehouse facility\\r\\n\\tPhysically inspect all returned equipment to verify that all components are present and accounted for, and to assess the physical condition of each item\\r\\n\\tDocument the condition of returned CPE, identifying and flagging equipment that appears to have been physically damaged beyond normal wear and tear\\r\\n\\tUpdate the tracking spreadsheet upon receipt of each return, noting the received date, condition, and any discrepancies between expected and actual equipment\\r\\n\\tEscalate cases involving missing, incomplete, or damaged equipment to the Customer Service Manager for appropriate follow-up action\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nNon-Return Billing Initiation\\r\\n\\r\\n\\r\\n\\tMonitor the 14-day return window for all disconnected customers and flag accounts where equipment has not been returned within the required period\\r\\n\\tInitiate the non-return equipment billing process upon expiration of the return and applicable grace period, in coordination with the billing team\\r\\n\\tMaintain accurate records to support billing disputes or escalations related to non-returned or damaged CPE\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSerial Number &amp; Asset Tracking\\r\\n\\r\\n\\r\\n\\tRecord and maintain serial numbers for all CPE at each stage of the returns workflow &mdash; from warehouse receipt through inspection and disposition\\r\\n\\tSupport the broader serial number tracking initiative by maintaining accurate equipment records that can be linked to customer accounts\\r\\n\\tAssist with periodic inventory reconciliation and cycle counts as directed\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReporting &amp; Administration\\r\\n\\r\\n\\r\\n\\tProvide regular status reports on open returns, aging inventory, non-return billing cases, and inspection outcomes to the Customer Service Manager\\r\\n\\tIdentify trends in return rates, damage rates, and non-compliance and surface actionable insights to management\\r\\n\\tSupport continuous process improvement by recommending workflow enhancements, including the evaluation of low-cost scanning solutions to automate serial number capture\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience:\\r\\n\\r\\n&nbsp;&nbsp;Education\\r\\n\\r\\n\\r\\n\\tHigh school diploma or GED equivalent required\\r\\n\\tAssociate&#39;s degree or coursework in business administration, supply chain, or a related field preferred\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tMinimum 1&ndash;2 years of experience in inventory management, warehouse operations, logistics, or a related role\\r\\n\\tPrior experience with RMA or returns management processes beneficial\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSkills &amp; Competencies\\r\\n\\r\\n\\r\\n\\tProficiency in Microsoft Excel&mdash; comfortable working with spreadsheets for data entry, tracking, and basic reporting\\r\\n\\tStrong attention to detail and accuracy in data entry and record keeping\\r\\n\\tSolid organizational skills with the ability to manage multiple open cases simultaneously and meet deadlines\\r\\n\\tClear written communication skills &mdash; ability to draft professional customer-facing reminder emails\\r\\n\\tSelf-motivated and able to work independently with minimal supervision in a warehouse environment\\r\\n\\tFamiliarity with shipping carrier portals (UPS, FedEx, USPS) preferred\\r\\n\\tBasic understanding of barcode/QR scanning technology a plus\\r\\n\\tExperience with CRM or field service platforms (e.g. HubSpot, FieldSquare) beneficial but not required\\r\\n\\r\\n\\r\\n\\r\\nWorking Conditions\\r\\n\\r\\n\\r\\n\\r\\n\\tPrimarily warehouse-based with regular physical activity including receiving, sorting, and inspecting equipment packages\\r\\n\\tAbility to lift and carry packages up to 40 lbs\\r\\n\\tProlonged periods of standing and working at a computer workstation\\r\\n\\tStandard business hours, Monday through Friday; occasional flexibility may be required during peak return periods\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you&rsquo;re passionate about making a difference and being part of a community focused company, Ripple Fiber is the place for you.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRipple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.\\r\\n\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Ripple Fiber\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6B550BB8ACE01E86F3318AC2BA9C3371\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"2022 Van Buren Ave\",\"addressLocality\":\"Indian Trail\",\"addressRegion\":\"NC\",\"postalCode\":28079,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-09-04T09:21:48.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 24168,
    "isHotJob": false,
    "jobTitle": "Inventory Specialist (1121)",
    "postedOn": "",
    "locations": "Indian Trail Office - Indian Trail, NC 28079",
    "remoteType": "",
    "description": "Description\r\n\r\nInventory Specialist-Customer Premises Equipment (CPE) Returns & Warehouse Operations\r\n\r\n \r\n\r\nAbout Ripple Fiber\r\n\r\n \r\n\r\nAt Ripple Fibe...",
    "positionType": ""
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/24168",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 57948
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/10db990b3ed1795902e23e395c37038d858d8db3?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/00ed9d16-8a1f-4c91-8017-86eeee01d248JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/bf9a8351-a2a1-4fda-939b-d7f446284d00JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/10db990b3ed1795902e23e395c37038d858d8db3/eventsJSON