ACCOUNT REP I- On-site

{
  "content_hash": "d2037583631f1401788e91bce913a010f267d0e2dc169e25b4968522735a03ff",
  "source_hash": "f46ea15a67ae4848b3c00e96a2724b3deff2deafdcee74af2d285aec313cea13",
  "last_changed_at": "2026-06-06T13:29:40.383Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Robinson, IL, US, Robinson, IL",
    "city": "Robinson",
    "region": "IL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 23.75,
  "salary_min": 19,
  "inferred_at": "2026-06-06T13:29:40.355Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Robinson, IL, US, Robinson, IL",
      "city": "Robinson",
      "region": "IL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9201451788642_1",
    "postDate": "2026-05-12T17:00:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 23.75,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 19,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time 40"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-12T17:00Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T09:29Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "561830"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Admin Support"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "19 To 23.75 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "ACCOUNT REP I- On-site",
    "clientRequisitionID": "1956",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Robinson",
          "postalCode": "62454",
          "countrySubdivisionLevel1": {
            "codeValue": "IL"
          }
        },
        "nameCode": {
          "shortName": " Robinson, IL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Calibri\",sans-serif;line-height:10.0pt;' id=\"isPasted\"><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Position: &nbsp; Account Rep I</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>Department: &nbsp;Business Office</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>Reports To: &nbsp;Manager &ndash; Business Office</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>Direct Reports: &nbsp;None&nbsp; &nbsp;&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>FLSA Classification: &nbsp;Non-Exempt</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>Location: On-site; Robinson, IL&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><u><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>Position Summary</span></u></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>The Account Rep is responsible for providing outstanding customer service while performing a variety of clerical duties related to receiving, verifying, processing and recording insurance and patient payments. Will also perform business office secretarial duties including answering patient inquires and questions regarding patient payments.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><u><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>General Duties, Tasks and Responsibilities</span></u></p><ul style=\"list-style-type: disc;margin-left:19.4px;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Ensures insurance claims are billed through the billing system after appropriately coded; reviews billing system errors and fixes prior to sending claims; sets up secondary claims to bill or notify appropriate biller for billing.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Determines appropriate payment plan option(s) requested by patient based on income level; demonstrates good judgment on patient&#39;s reported income level in determining if more documentation is necessary and collects required documentation as needed.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Accurately posts insurance payments; bills self-pay balances; sets up self-pay balance to go to agency per policy if no payment plan is set up; reviews and resolves billing conflicts with agency.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Documents pertinent billing notes and patient communications in hospital billing systems to reflect accurate account history; explains receipting and insurance billing processes and reads account details to patients.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Processes status claims for follow up before EOB is received; reviews AR for follow up on accounts; follows up on insurance in a timely manner to meet or exceed department policy standards; reports backlogs immediately to supervisor so that assistance can be utilized to relieve backlog.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Monitors and updates hospital/billing systems and forms as needed for accurate billing; utilizes available resources to maintain billing compliance knowledge.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Reviews and understands financial assistance program; refers patients to other assistance agencies as appropriate; evaluates likelihood of payment from other payers.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Reviews and understands DRGs, HCPCS, CPT and ICD codes and their purpose on the billing forms and who is authorized to make changes to those codes; works with Home Health to resolve CPT/diagnosis code conflicts; informs supervisor as appropriate.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Reviews and understands financial assistance program; refers patients to other assistance agencies as appropriate; &nbsp;&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Evaluates likelihood of payment from other payers.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Determines appropriate payment plan options requested by patient based on income level; demonstrates good judgment on patient&#39;s reported income level in determining if more documentation is necessary and collects required documentation as needed.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Prepares files, tracks and follows up on financial assistance packets, liens, estates and collection agencies in a timely manner.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Submits self-pay and collection agency accounts timely; processes returned reports and documents (i.e. collection agency reports and bad checks).</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Documents pertinent billing notes and patient communications in hospital billing systems to reflect accurate account history; explains receipting and insurance billing processes and reads account details to patients.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Prepares billing reports requested by supervisor and supports audit requests for documents.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Ensures timely and accurate data exchanges between EMR and outsourced agencies.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Participates in performance improvement activities.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Performs other duties as assigned.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><u><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>Education Requirements</span></u></p><ul style=\"list-style-type: disc;margin-left:37.4px;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>High School diploma / Equivalent Required</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Associate&#39;s Degree in a related field Preferred</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><u><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>Experience Requirements</span></u></p><ul style=\"list-style-type: disc;margin-left:37.4px;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Office / Clerical setting minimum 1 year Preferred</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Healthcare Insurance / Billing minimum 1 year Preferred</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><u><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>Computer Skills</span></u></p><div style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:37.4px;\"><li style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Strong computer skills including Microsoft Excel and Outlook</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><u><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>Additional Skills</span></u></p><ul style=\"list-style-type: disc;margin-left:37.4px;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Strong interpersonal, organizational and time management skills</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Excellent written and verbal communication skills, be professional, polished and articulate well</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:10.0pt;'>Knowledge of criteria for Medicare, Medicaid, HMO and private insurance</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;text-indent:2.25pt;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:11.4pt;font-size:12px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p><br></p></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201451788642_1",
    "postDate": "2026-05-12T17:00:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 23.75,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 19,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time 40"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-12T17:00Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T09:29Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "561830"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Admin Support"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "19 To 23.75 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "ACCOUNT REP I- On-site",
    "clientRequisitionID": "1956",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Robinson",
          "postalCode": "62454",
          "countrySubdivisionLevel1": {
            "codeValue": "IL"
          }
        },
        "nameCode": {
          "shortName": " Robinson, IL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/561830?cid=15dc44c7-eab3-4503-a1bc-a66382fbd1f7&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 17339
  },
  "detail_errors": []
}