Home › Companies › 74B8425BF3D1B3ACB19CC1353DC5FA0E › Home Rehab Coordinator
Home Rehab Coordinator
74B8425BF3D1B3ACB19CC1353DC5FA0E · Clearwater, FL 33759; 311 Park Place, Clearwater, FL, 33759, USA · Active · $24–$24 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 74B8425BF3D1B3ACB19CC1353DC5FA0E |
| Title | Home Rehab Coordinator |
| Normalized title | - |
| Department / team | Sales |
| Location | Clearwater, FL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $24–$24 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-03 / 2026-06-04 |
| Changed / last seen | 2026-06-04 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 74B8425BF3D1B3ACB19CC1353DC5FA0E. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Clearwater. | Open |
| Department jobs | Active postings in Sales. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 74B8425BF3D1B3ACB19CC1353DC5FA0E |
| Source | 8e95c952-4385-40c5-8a8a-e5b3b79cbae9 |
| ATS provider | Paycom ATS |
Description
Description
ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.
Job Purpose
ROMTech’s Home Rehab Coordinator (HRC) ensures quick and effective resolution of patient inquiries related to billing, insurance, device delivery/pickup, and treatment guidance. The HRC is a key position as it plays a front-line role in supporting patients prescribed ROMTech’s PortableConnect device. The HRC ensures a high-quality, concierge-level experience from initial contact through to treatment engagement by providing education, resolving concerns, and facilitating smooth coordination across departments. This role is essential to patient satisfaction, therapy adherence, and overall rehab success.
Responsibilities:
Serve as the first point of contact for orthopedic and cardiac patients once a PortableConnect device is prescribed.
Proactively contact patients to introduce the PortableConnect and explain its clinical benefits and functionality.
Build rapport through compassionate and persuasive communication, effectively addressing hesitation or concerns.
Assist with insurance verification, billing questions, and prior authorization issues; provide support in navigating financial assistance if applicable.
Manage inbound and outbound calls, including follow-ups to secure patient commitment and schedule next steps.
Work cross-functionally with sales, logistics, billing, clinical, and customer service teams to ensure a seamless and satisfying patient journey.
Re-engage patients who have stalled in the onboarding or treatment process through strategic outreach.
Educate patients on the importance of consistent device use, adapting messaging to the patient's understanding and readiness.
Utilize CRM to document interactions with patients.
Continuously stay informed on updated SOPs, insurance guidelines, and product information.
Meet or exceed performance metrics related to outreach, conversions, and patient satisfaction.
Use best practices to enhance patient satisfaction.
De-escalate calls as needed.
Additional tasks as assigned
Proven ability to persuade, motivate, and communicate clearly.
Ability to translate complex clinical or technical information into patient-friendly language.
Comfortable working in a fast-paced, goal-driven environment.
Confident in cold calling and converting hesitant patients.
Thrive in a metrics-based culture and enjoy being part of a collaborative team.
Empathetic, resilient and professional in all patient interactions.
Excellent phone etiquette and written communication skills.
Detail-oriented, organized, and tech-savvy.
Qualifications
Work Experience Requirement
2+ years in sales.
2+ years in customer facing roles, preferred.
Experience handling insurance or billing-related inquiries is a plus.
Proficient in Microsoft 365, CRM/EMR platforms.
Familiarity with medical terminology or healthcare workflows is a strong plus.
Physical Demands and Working Conditions
The following describes the physical demands and work environment characteristics required to perform the essential functions of this position. These requirements are representative of those an employee may encounter while performing the job and are not intended to be an exhaustive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Ability to sit at a computer terminal for an extended period.
Moderate noise (i.e., phone calls, online meetings, computer audio)
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work.
Regular, predictable attendance is required.
Must be able to communicate clearly and professionally in both verbal and written formats.
Must be able to engage in active listening and express ideas effectively in person, by phone, and via virtual meetings.
Full job record
| Job ID | 10cbce7fca1471c7162510ebb30693c74d34b647 |
| Org ID | 18d8383b-347f-4934-9fe7-c22882d761e9 |
| Source ID | 8e95c952-4385-40c5-8a8a-e5b3b79cbae9 |
| Board ID | 8e95c952-4385-40c5-8a8a-e5b3b79cbae9 |
| Provider | paycom |
| Provider Job Key | 33188 |
| Title | Home Rehab Coordinator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Clearwater, FL 33759; 311 Park Place, Clearwater, FL, 33759, USA |
| Department | Sales |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Clearwater |
| Salary Raw | $24.00 - $24.00 Hourly |
| Salary Min | 24 |
| Salary Max | 24 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=33188&clientkey=74B8425BF3D1B3ACB19CC1353DC5FA0E |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=33188&clientkey=74B8425BF3D1B3ACB19CC1353DC5FA0E |
| First Seen At | 2026-06-04 10:05:43Z |
| Last Seen At | 2026-06-06 09:51:44Z |
| Last Checked At | 2026-06-06 09:51:44Z |
| Last Changed At | 2026-06-04 10:05:43Z |
| Inactive At | — |
| Source Posted At | 2026-06-03 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=74B8425BF3D1B3ACB19CC1353DC5FA0E/date=2026-06-06/2026-06-06T09-51-42-918Z-54a84af728fdc2e339030ee81e2c656a3b29c5512d1a1624c71c79955a3d1784.json |
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These requirements are representative of those an employee may encounter while performing the job and are not intended to be an exhaustive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to sit at a computer terminal for an extended period. \\r\\n\\t\\r\\n\\t\\r\\n\\tModerate noise (i.e., phone calls, online meetings, computer audio) \\r\\n\\t\\r\\n\\t\\r\\n\\tWhile performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. \\r\\n\\t\\r\\n\\t\\r\\n\\tSpecific vision abilities required by this job include close vision requirements due to computer work. \\r\\n\\t\\r\\n\\t\\r\\n\\tRegular, predictable attendance is required. \\r\\n\\t\\r\\n\\t\\r\\n\\tMust be able to communicate clearly and professionally in both verbal and written formats.\\r\\n\\t\\r\\n\\t\\r\\n\\tMust be able to engage in active listening and express ideas effectively in person, by phone, and via virtual meetings.\\r\\n\\t\\r\\n\\r\\n\",\"responsibilities\":\"ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.\\r\\n\\r\\nJob Purpose\\r\\n\\r\\nROMTech’s Home Rehab Coordinator (HRC) ensures quick and effective resolution of patient inquiries related to billing, insurance, device delivery/pickup, and treatment guidance. The HRC is a key position as it plays a front-line role in supporting patients prescribed ROMTech’s PortableConnect device. 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This role is essential to patient satisfaction, therapy adherence, and overall rehab success. \\r\\n\\r\\nResponsibilities: \\r\\n\\r\\n\\r\\n\\t\\r\\n\\tServe as the first point of contact for orthopedic and cardiac patients once a PortableConnect device is prescribed. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProactively contact patients to introduce the PortableConnect and explain its clinical benefits and functionality. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tBuild rapport through compassionate and persuasive communication, effectively addressing hesitation or concerns. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAssist with insurance verification, billing questions, and prior authorization issues; provide support in navigating financial assistance if applicable. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tManage inbound and outbound calls, including follow-ups to secure patient commitment and schedule next steps. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tWork cross-functionally with sales, logistics, billing, clinical, and customer service teams to ensure a seamless and satisfying patient journey. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tRe-engage patients who have stalled in the onboarding or treatment process through strategic outreach. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tEducate patients on the importance of consistent device use, adapting messaging to the patient's understanding and readiness. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tUtilize CRM to document interactions with patients. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tContinuously stay informed on updated SOPs, insurance guidelines, and product information. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMeet or exceed performance metrics related to outreach, conversions, and patient satisfaction. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tUse best practices to enhance patient satisfaction. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tDe-escalate calls as needed. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAdditional tasks as assigned\\r\\n\\t\\r\\n\\t\\r\\n\\tProven ability to persuade, motivate, and communicate clearly. \\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to translate complex clinical or technical information into patient-friendly language. \\r\\n\\t\\r\\n\\t\\r\\n\\tComfortable working in a fast-paced, goal-driven environment. \\r\\n\\t\\r\\n\\t\\r\\n\\tConfident in cold calling and converting hesitant patients. \\r\\n\\t\\r\\n\\t\\r\\n\\tThrive in a metrics-based culture and enjoy being part of a collaborative team. \\r\\n\\t\\r\\n\\t\\r\\n\\tEmpathetic, resilient and professional in all patient interactions. \\r\\n\\t\\r\\n\\t\\r\\n\\tExcellent phone etiquette and written communication skills. \\r\\n\\t\\r\\n\\t\\r\\n\\tDetail-oriented, organized, and tech-savvy. \\r\\n\\t\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ROM TECHNOLOGIES INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=74B8425BF3D1B3ACB19CC1353DC5FA0E\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"311 Park Place\",\"addressLocality\":\"Clearwater\",\"addressRegion\":\"FL\",\"postalCode\":33759,\"addressCountry\":\"USA\"}},\"qualifications\":\"Work Experience Requirement\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t2+ years in sales. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t2+ years in customer facing roles, preferred. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience handling insurance or billing-related inquiries is a plus. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProficient in Microsoft 365, CRM/EMR platforms. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tFamiliarity with medical terminology or healthcare workflows is a strong plus. \\r\\n\\t\\r\\n\\r\\n\\r\\nPhysical Demands and Working Conditions\\r\\n\\r\\nThe following describes the physical demands and work environment characteristics required to perform the essential functions of this position. These requirements are representative of those an employee may encounter while performing the job and are not intended to be an exhaustive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to sit at a computer terminal for an extended period. \\r\\n\\t\\r\\n\\t\\r\\n\\tModerate noise (i.e., phone calls, online meetings, computer audio) \\r\\n\\t\\r\\n\\t\\r\\n\\tWhile performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. \\r\\n\\t\\r\\n\\t\\r\\n\\tSpecific vision abilities required by this job include close vision requirements due to computer work. \\r\\n\\t\\r\\n\\t\\r\\n\\tRegular, predictable attendance is required. \\r\\n\\t\\r\\n\\t\\r\\n\\tMust be able to communicate clearly and professionally in both verbal and written formats.\\r\\n\\t\\r\\n\\t\\r\\n\\tMust be able to engage in active listening and express ideas effectively in person, by phone, and via virtual meetings.\\r\\n\\t\\r\\n\\r\\n\",\"experienceRequirements\":\"Work Experience Requirement\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t2+ years in sales. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t2+ years in customer facing roles, preferred. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience handling insurance or billing-related inquiries is a plus. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProficient in Microsoft 365, CRM/EMR platforms. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tFamiliarity with medical terminology or healthcare workflows is a strong plus. \\r\\n\\t\\r\\n\\r\\n\\r\\nPhysical Demands and Working Conditions\\r\\n\\r\\nThe following describes the physical demands and work environment characteristics required to perform the essential functions of this position. These requirements are representative of those an employee may encounter while performing the job and are not intended to be an exhaustive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to sit at a computer terminal for an extended period. \\r\\n\\t\\r\\n\\t\\r\\n\\tModerate noise (i.e., phone calls, online meetings, computer audio) \\r\\n\\t\\r\\n\\t\\r\\n\\tWhile performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. \\r\\n\\t\\r\\n\\t\\r\\n\\tSpecific vision abilities required by this job include close vision requirements due to computer work. \\r\\n\\t\\r\\n\\t\\r\\n\\tRegular, predictable attendance is required. \\r\\n\\t\\r\\n\\t\\r\\n\\tMust be able to communicate clearly and professionally in both verbal and written formats.\\r\\n\\t\\r\\n\\t\\r\\n\\tMust be able to engage in active listening and express ideas effectively in person, by phone, and via virtual meetings.\\r\\n\\t\\r\\n\\r\\n\",\"industry\":\"Sales\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"High School\"}",
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"qualifications": "<p><strong>Work Experience Requirement</strong></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>2+ years in sales. </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>2+ years in customer facing roles, preferred. </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Experience handling insurance or billing-related inquiries is a plus. </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Proficient in Microsoft 365, CRM/EMR platforms. </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Familiarity with medical terminology or healthcare workflows is a strong plus. </p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><b data-olk-copy-source=\"MessageBody\">Physical Demands and Working Conditions</b></p>\r\n\r\n<p>The following describes the physical demands and work environment characteristics required to perform the essential functions of this position. These requirements are representative of those an employee may encounter while performing the job and are not intended to be an exhaustive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.</p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Ability to sit at a computer terminal for an extended period. </p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Moderate noise (i.e., phone calls, online meetings, computer audio) </p>\r\n\t</li>\r\n\t<li>\r\n\t<p>While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. </p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Specific vision abilities required by this job include close vision requirements due to computer work. </p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Regular, predictable attendance is required. </p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Must be able to communicate clearly and professionally in both verbal and written formats.</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Must be able to engage in active listening and express ideas effectively in person, by phone, and via virtual meetings.</p>\r\n\t</li>\r\n</ul>\r\n",
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