Restoration and Healing Care Coordinator

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    "location": {
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      "state": "British Columbia",
      "postalCode": "V0M 1A1",
      "addressCountry": "Canada"
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    "datePosted": "2026-03-26",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: #c00000\">Position Summary</span></span></p>\n<p>Seabird Island is committed to promoting safety, healing, and justice within our community. We are dedicated to creating a culturally safe and inclusive environment that respects and values Indigenous knowledge, traditions, and ways of being. We are seeking a Restoration and Healing Care Coordinator to join our team, working collaboratively to enhance client well-being, community safety, and equitable access to justice and social supports.<br><br>Under the direction of the Acting Department Manager of Community and Family Wellness, the Restoration and Healing Care Coordinator provides culturally informed care coordination, advocacy, and case management support to community members involved with or affected by the justice system. This role involves coordinating care for clients and families as they move through legal, court, and social service processes; supporting restorative justice pathways; and connecting clients to wraparound supports such as housing, mental health, and employment services. The Restoration and Healing Care Coordinator also builds relationships with justice and community partners, integrates Indigenous teachings into care planning, and supports initiatives that strengthen healing, reintegration, and community well-being.<br></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #c00000\">What you'll do </span></span><br><span style=\"font-weight: bold\">Client Navigation and Advocacy</span></span></p>\n<ul>\n<li>Coordinate and advocate for clients and families as they move through justice, legal, and social service systems, ensuring smooth communication and continuity of care. <br></li>\n<li>Support clients in understanding and following their care plans by helping them navigate court processes, connect with legal aid, understand their rights, and access restorative justice options.</li>\n<li>Attend court hearings, probation meetings, and other justice-related appointments as a support person and advocate.</li>\n<li>Provide direct support services by meeting with clients, families, justice partners, and community practitioners to identify needs, establish goals, and build culturally appropriate service plans.</li>\n<li>Apply active listening skills to build trust, ensure client voices are heard, and create meaningful, client-centered plans.</li>\n<li>Offer system-navigation mentorship that empowers clients to understand care processes, participate actively in their plans, advocate for themselves, and move toward reintegration and healing.<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Case Management and Monitoring</span></p>\n<ul>\n<li>Accept referrals for medium to high-risk adults and youth involved in various stages of the criminal justice system.</li>\n<li>Monitor and track client progress through the justice system and ensure follow-up on required actions.</li>\n<li>Maintain accurate and confidential client files, documenting interactions, progress, and outcomes.</li>\n<li>Meet regularly with the Direct Supervisor to review case progress, assess intervention effectiveness, and participate in case conferences.<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Crisis Response and Safety</span></p>\n<ul>\n<li>Recognize potential client crises and apply sound judgment to analyze circumstances, develop <br>strategies, and respond effectively.</li>\n<li>Ensure that services are conducted in ways that promote the safety of clients and the community.</li>\n<li>Document and report unusual incidents, informing all necessary individuals and agencies.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Mediation and Conflict Resolution</span></p>\n<ul>\n<li>Utilize mediation skills to help clients resolve conflicts with families, peers, community members, or justice partners.</li>\n<li>Facilitate dialogue between clients and service providers to reduce misunderstandings and strengthen relationships.</li>\n<li>Support restorative justice approaches that emphasize accountability, healing, and reconciliation</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Community and Cultural Integration</span></p>\n<ul>\n<li> Integrate Indigenous culture, teachings, and traditions into referrals, recommendations, and service plans where appropriate.</li>\n<li>Conduct community outreach to raise awareness about restorative justice, alternative measures, and available programs.</li>\n<li>Research and develop information and programming related to building a safe and healthy community with a focus on justice and prevention.<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Networking and Collaboration</span></p>\n<ul>\n<li>Build and maintain strong working relationships with local police, Crown Counsel, Legal Aid, BC Corrections, MCFD, Youth Justice, and other agencies.</li>\n<li>Act as a bridge between clients and systems, removing barriers to access by assisting with applications, referrals, and service navigation.</li>\n<li>Collaborate on enforcement of banishments and monitoring of Lands Code laws when required.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Practical Supports</span></p>\n<ul>\n<li>Assist clients in setting up appointments and connecting with wraparound services such as housing, mental health, addictions, employment, and cultural resources.</li>\n<li>Provide transportation when necessary to ensure clients can access supports tied to their goals.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Other Duties </span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Additional responsibilities as needed to support the community and uphold our shared values.</span><br></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Working / Special Conditions </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program to ensure the safety and trust of the communities we serve. This check will be conducted every five years.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Initial and ongoing commitment to the values and guidelines of Sq'éwqel (Seabird Island Band), including our policies, procedures, standards of practice, and laws, is essential. This commitment supports our collective work, the community, and the responsibilities of this role.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Must possess a valid class 5 driver's license and have access to safe and reliable transportation, insured for community-based use, to effectively engage and support projects, work, and initiatives</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Flexibility in working hours may be required, including evenings and weekends, to accommodate the needs and schedules of clients and community needs. Employees will be given as much notice as possible to any changes in schedule.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #c00000\">What you bring </span></span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Education and Experience</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Bachelor’s or graduate degree in social sciences, social work, justice studies, Indigenous studies, or community development, or a related field. Seabird Island also recognizes and values cultural knowledge and experience gained through other forms of education and training, including teachings from Elders and Knowledge Keepers.</span></li>\n<li><span style=\"font-size: 12pt\">Formal education or training in justice systems navigation, conflict resolution, restorative justice, or community support is an asset. Other forms of post-secondary education and traditional teachings will be considered.</span></li>\n<li><span style=\"font-size: 12pt\">Minimum 2 years of relevant experience working within Indigenous communities, focusing on care coordination, justice support, advocacy, or social service navigation</span></li>\n<li><span style=\"font-size: 12pt\">Experience working with Indigenous communities and a strong understanding of Indigenous cultures, traditions, and contemporary issues.</span></li>\n<li><span style=\"font-size: 12pt\">Demonstrated ability to build trusting relationships with clients, families, and community partners in a respectful and culturally informed manner.</span></li>\n<li><span style=\"font-size: 12pt\">Excellent interpersonal, communication, and conflict resolution skills.<br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Preferred:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">First Nations candidates are strongly encouraged to apply.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> Lived experience as a member of a First Nations community.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> Knowledge and understanding of Seabird Island’s culture, traditions, teachings, community dynamics.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> Ability to respond quickly and professionally to community or colleague needs and inquiries.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Excellent writing, editing, charting and verbal communication skills.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Cultural Competency:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Deep understanding of Indigenous cultures, traditions, and contemporary issues.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Understanding of intergenerational trauma and its impacts on Indigenous peoples and communities.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience working within Indigenous communities and applying culturally safe practices.</span></li>\n</ul>\n<p><span style=\"font-size: 16px; font-weight: bold\">Benefits</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Extended health and dental benefits,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Accrued vacation and sick time,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Pension plan with matching employer contributions.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><br></span></span></span><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #c00000\">How To Apply</span></span></span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Have a question about this position before you apply? Email <a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a>.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience, particularly in relation to Traditional and Holistic Wellness. Please include references that can speak to your experience and skills.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Pre-Employment Screening</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Seabird Island is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We are committed to fostering diversity, equity, and inclusion. We recognize and value the unique perspectives, experiences, and contributions that Indigenous people bring to our team. We actively encourage applications from Indigenous people. Pursuant to S. 41 of the BC Human Rights Code, preference may be given to applicants of First Nations, Métis, or Inuit heritage. We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which students, staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with Seabird Island Human Resources Policy Manual, protecting the integrity and confidentiality of information gathered during the evaluation.</span></p>\n<ul></ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We thank you for your interest. Only those selected for an interview will be contacted. </span></p>",
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