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Home › Companies › 83afd530 C731 4cce B199 5c71f474f95b 19000101 000001 › Field Service Operations Manager

Field Service Operations Manager

83afd530 C731 4cce B199 5c71f474f95b 19000101 000001 · Syracuse, NY, US, Syracuse, NY · Active · $80,000–$100,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company83afd530 C731 4cce B199 5c71f474f95b 19000101 000001
TitleField Service Operations Manager
Normalized title-
Department / team-
LocationSyracuse, NY, United States
Work model-
Employment typeFull Time
Salary$80,000–$100,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-20 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 83afd530 C731 4cce B199 5c71f474f95b 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Syracuse.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company83afd530 C731 4cce B199 5c71f474f95b 19000101 000001
Source3aaf790c-9f9c-459c-a7ea-dcd357636a4a
ATS providerADP Workforce Now Recruiting

Description

Come join John W. Danforth Company , one of the largest mechanical contractors in the Northeast! We believe our greatest asset is our people, and we are committed to hiring team members who are passionate about delivering industry-leading experiences to our customers across HVAC, refrigeration, critical environments, custom metal fabrication, energy performance, and specialty mechanical projects. As a Field Service Operations Manager, you will oversee our Syracuse field service operations, ensuring efficient and high-quality service delivery for HVAC, plumbing, and environmental services. You will also manage a team of field supervisors and service coordinators, drive revenue growth, and maintain P&L responsibility for the region. Are you a leader committed to delivering solutions that exceed expectations? Do you possess strong organizational skills and a sharp/acute/keen eye for detail? In this role, you will effectively manage and oversee the field service team, promptly meeting all customers’ needs. If this opportunity interests you, we invite you to join our team! What We Offer: Danforth invests in you and your future with employee engagement, team support, career development, and mentoring We are a professional organization offering quality benefits, including: Medical, dental, disability, and life insurance 401(k) with company match Competitive PTO, holidays, and additional incentives What We Ask of You: Oversee a dedicated team, including the Plumbing Manager, HVAC Field Service Supervisor, Environmental Service Field Supervisor, Plumbing Service Coordinator, HVAC Service Coordinator, and Environmental Service Coordinator. Monitor and manage contract execution and compliance with client commitments to ensure high-quality execution of all service work across trades. Efficiently schedule all work and help to develop and implement standard operating procedures to improve operational efficiency. Oversee P&L and develop/manage budgets, forecasts, and financial plans. Conduct financial reviews for all service work, providing feedback to the team. Assist in driving revenue growth through pull-through work and effective resource management. Foster strong customer relationships, ensuring satisfaction and repeat business. Lead, coach, and develop the field service team to meet customer expectations. Address and resolve conflicts effectively within the team, manage customer escalations, and ensure timely resolution of issues. Promote a safety-first culture among the field service team and conduct regular safety audits. Stay updated on industry trends, technologies, and best practices to ensure compliance with health and safety regulations and company policies. Ensure the field service team has the necessary tools and equipment while providing technical guidance and support. Experience & Competencies: Bachelors’ degree or a minimum of 10 years of related work experience is necessary. Proven management experience in the mechanical service industry and P&L responsibility for a business with a revenue of more than $5M annually is required. Leadership experience in the HVAC or plumbing service industry and facilities management trades is preferred. Proficiency in standard office applications such as MS Word, Excel, Outlook, and general software navigation Ability to quote HVAC repairs and replacements Excellent customer service and leadership skills, including effective verbal and written communication Ability to work collaboratively with colleagues and staff with solid conflict management skills to create a team-oriented, results-driven environment Detail-oriented and highly organized, with the ability to handle multiple tasks and assignments Must have the integrity, enthusiasm, and willingness to represent the company in the most professional, positive manner Danforth offers a competitive benefits package for eligible employees , including medical, dental, vision, life, disability, paid time off, and a 401(k) with company match. The estimated compensation range for this role is $80,000–$100,000 , based on individual experience, qualifications, and location. John W. Danforth Company, an EMCOR Company, is an equal opportunity employer committed to a workplace free from discrimination. All qualified applicants will be considered without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic.

Full job record

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Source ID3aaf790c-9f9c-459c-a7ea-dcd357636a4a
Board ID3aaf790c-9f9c-459c-a7ea-dcd357636a4a
Provideradp_workforcenow
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TitleField Service Operations Manager
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Activeyes
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Employment Typefull_time
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CountryUnited States
RegionNY
CitySyracuse
Salary Rawcompensation range for this role is $80,000–$100,000 , based on individual experience, qualifications, and location
Salary Min80,000
Salary Max100,000
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Salary Periodyear
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First Seen At2026-05-31 18:27:57Z
Last Seen At2026-06-06 10:58:34Z
Last Checked At2026-06-06 10:58:34Z
Last Changed At2026-06-06 10:58:34Z
Inactive At—
Source Posted At2026-05-20 14:47:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p data-pasted=\"true\"><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">Come join <strong>John W. Danforth Company</strong>, one of the largest mechanical contractors in the Northeast!</span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">We believe our greatest asset is our people, and we are committed to hiring team members who are passionate about delivering industry-leading experiences to our customers across HVAC, refrigeration, critical environments, custom metal fabrication, energy performance, and specialty mechanical projects.<br></span></p><div><div class=\"fr-view\"><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">As a Field Service Operations Manager, you will oversee our Syracuse field service operations, ensuring efficient and high-quality service delivery for HVAC, plumbing, and environmental services. You will also manage a team of field supervisors and service coordinators, drive revenue growth, and maintain P&amp;L responsibility for the region.</span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">Are you a leader committed to delivering solutions that exceed expectations? Do you possess strong organizational skills and a sharp/acute/keen eye for detail? In this role, you will effectively manage and oversee the field service team, promptly meeting all customers&rsquo; needs. If this opportunity interests you, we invite you to join our team!<br>&nbsp;</span></p><p data-pasted=\"true\"><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>What We Offer:</strong></span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">Danforth invests in you and your future with employee engagement, team support, career development, and mentoring<br>We are a professional organization offering quality benefits, including:</span></p><ul style=\"list-style-type: circle;\"><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Medical, dental, disability, and life insurance</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">401(k) with company match</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Competitive PTO, holidays, and additional incentives</li></ul><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><br><strong>What We Ask of You:</strong></span></p><ul type=\"disc\"><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Oversee a dedicated team, including the Plumbing Manager, HVAC Field Service Supervisor, Environmental Service Field Supervisor, Plumbing Service Coordinator, HVAC Service Coordinator, and Environmental Service Coordinator.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Monitor and manage contract execution and compliance with client commitments to ensure high-quality execution of all service work across trades.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Efficiently schedule all work and help to develop and implement standard operating procedures to improve operational efficiency.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Oversee P&amp;L and develop/manage budgets, forecasts, and financial plans.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Conduct financial reviews for all service work, providing feedback to the team.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Assist in driving revenue growth through pull-through work and effective resource management.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Foster strong customer relationships, ensuring satisfaction and repeat business.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Lead, coach, and develop the field service team to meet customer expectations.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Address and resolve conflicts effectively within the team, manage customer escalations, and ensure timely resolution of issues.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Promote a safety-first culture among the field service team and conduct regular safety audits.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Stay updated on industry trends, technologies, and best practices to ensure compliance with health and safety regulations and company policies.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Ensure the field service team has the necessary tools and equipment while providing technical guidance and support.</li></ul><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><br><strong>Experience &amp; Competencies:</strong></span></p><ul><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Bachelors&rsquo; degree or a minimum of 10 years of related work experience is necessary.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Proven management experience in the mechanical service industry and P&amp;L responsibility for a business with a revenue of more than $5M annually is required.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Leadership experience in the HVAC or plumbing service industry and facilities management trades is preferred.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Proficiency in standard office applications such as MS Word, Excel, Outlook, and general software navigation</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Ability to quote HVAC repairs and replacements</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Excellent customer service and leadership skills, including effective verbal and written communication</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Ability to work collaboratively with colleagues and staff with solid conflict management skills to create a team-oriented, results-driven environment&nbsp;</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Detail-oriented and highly organized, with the ability to handle multiple tasks and assignments</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Must have the integrity, enthusiasm, and willingness to represent the company in the most professional, positive manner&nbsp;<br>&nbsp;&nbsp;</li></ul><p data-pasted=\"true\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: verdana, sans-serif; font-size: 14px;\"><strong data-pasted=\"true\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: verdana, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">Danforth offers a competitive benefits package for eligible employees</strong></span><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: verdana, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">, including medical, dental, vision, life, disability, paid time off, and a 401(k) with company match. The estimated compensation range for this role is<strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">&nbsp;</strong></span><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: verdana, sans-serif; font-size: 14px;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">$80,000&ndash;$100,000</strong></span><span data-pasted=\"true\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: verdana, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">, based on individual experience, qualifications, and location.</span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><span data-pasted=\"true\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: verdana, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">John W. Danforth Company, an EMCOR Company, is an equal opportunity employer committed to a workplace free from discrimination. All qualified applicants will be considered without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic.</span></p></div></div></div></div></div></div></div>\n",
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    "requisitionTitle": "Field Service Operations Manager",
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