People Operations Coordinator

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  "location": {
    "raw": "Leeds, West Yorkshire, LS12 6AB, United Kingdom",
    "city": "Leeds",
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  "inferred_at": "2026-06-06T10:03:50.489Z",
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  "workplace_type": "on_site",
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{
  "list_job": {
    "id": "3030",
    "isRemote": null,
    "location": {
      "city": "Leeds",
      "state": "West Yorkshire"
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    "departmentId": "18768",
    "locationType": "2",
    "jobOpeningName": "People Operations Coordinator",
    "departmentLabel": "Group HR",
    "employmentStatusLabel": "Permanent Full Time"
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  "detail_job_opening": {
    "location": {
      "city": "Leeds",
      "state": "West Yorkshire",
      "postalCode": "LS12 6AB",
      "addressCountry": "United Kingdom"
    },
    "datePosted": "2026-06-01",
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    "description": "<p>Lanes Group is a leading nationwide utility services provider with over 4,500 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £500 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Purpose of the role:<br></span><br></p>\n<p>Working in the HR team the People Operations Coordinator will play a pivotal role in supporting the Human Resources department by ensuring smooth and efficient HR operations. This position is essential in maintaining employee records, assisting in recruitment and onboarding, coordinating HR processes, and supporting a positive employee experience. The ideal candidate will be detail-oriented, highly organized, and passionate about helping employees and supporting company culture.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Location</span>: Leeds</p>\n<p><span style=\"font-weight: bold\">Employment Type:</span><span> </span>Full Time, Permanent</p>\n<p><span style=\"font-weight: bold\">Hours:</span><span> </span>37.5 (Monday-Friday)</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities:</span><br></p>\n<p>Your role will involve dealing with the HR administration and processes to provide support to the head office functions, our other offices across the country as well as our depots throughout the UK. This position is an active role as you will be  undertaking the role of a People Support Coordinator to support the service delivered at all times. The role will cover a broad range of HR activities and processes:<br></p>\n<ul>\n<li>Fulfil the role of People Support Coordinator ensuring that service standards are adhered to</li>\n<li>Dealing with the HR inbox and directing queries to the relevant people  </li>\n<li>Answering emails and telephone calls and advising on basic HR issues </li>\n<li>Processing Change of Contracts and assisting with onboarding documentation </li>\n<li>Updating Cascade - HR Management System and other systems</li>\n<li>Liaising with Payroll/Training/IT to ensure new starters and leaver information is updated promptly </li>\n<li>Complete incoming references as required  </li>\n<li>Applying of new employee references and chasing </li>\n<li>General administration support around the department </li>\n<li>Dealing with information of a confidential nature </li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Skills and Qualifications:<br></span></p>\n<p>Essential:</p>\n<ul>\n<li>Proven experience in an HR Administration, or similar, role.</li>\n<li>Excellent problem-solving abilities and attention to detail.</li>\n<li>Strong communication and collaboration skills.</li>\n<li>Knowledge of HR processes and best practices.</li>\n<li>Strong knowledge of Microsoft Office packages</li>\n</ul>\n<p>Desirable:</p>\n<ul>\n<li>CIPD qualification (Level 3 or above) or equivalent</li>\n<li>Strong problem-solving abilities and the ability to handle sensitive or complex HR issues.</li>\n<li>Familiarity with data protection regulations such as GDPR.</li>\n</ul>\n<p>Personal Attributes:</p>\n<ul>\n<li>A proactive and solutions-oriented approach to problem-solving.</li>\n<li>High level of attention to detail and accuracy.</li>\n<li>Ability to work independently and as part of a team.</li>\n<li>Resilient and adaptable to change.</li>\n<li>Strong ethical standards and discretion when handling confidential information.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What we offer:<br></span></p>\n<ul>\n<li>Life Assurance scheme </li>\n<li>24 Days Holiday </li>\n<li>Auto enrolment pension scheme.</li>\n<li>Friendly working environment as part of a growing successful Group. </li>\n<li>Free On-Site Parking </li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Living the Company Values:</span><br></p>\n<p>By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of<span> </span><span style=\"font-weight: bold\">‘improving today for a better tomorrow’.</span></p>\n<p><em> </em></p>\n<p>Each role and value has an alignment to set proficiency levels and expectations, this role holder is expected to:</p>\n<ul>\n<li><span style=\"font-weight: bold\">Leading</span>:  Tackles complex, systemic challenges and develops transformative solutions. </li>\n<li><span style=\"font-weight: bold\">Agile</span>:  Consistently demonstrates agility, driving organisational outcomes through continuous improvement, quickly adapting to new situations and challenges</li>\n<li><span style=\"font-weight: bold\">Nurturing</span>:  Consistently contributes to the growth and development of their peers.</li>\n<li><span style=\"font-weight: bold\">Engaging</span>:  Contributes to creating a positive, supportive and engaging workplace culture.  </li>\n<li><span style=\"font-weight: bold\">Safe &amp; Secure:</span>  Consistently models safe behaviours, adhering to robust data security protocols.  </li>\n</ul>\n<p><span style=\"font-weight: bold\"><br>Your Contribution to the company:<br></span></p>\n<ul>\n<li>Strive to be always positive and constructive</li>\n<li>Adhere to all company policies</li>\n<li>Straight talking about the facts of the situation – open discussions are the best way to find solutions</li>\n<li>Help others through communicating clearly</li>\n<li>Deliver on commitments</li>\n<li>Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues</li>\n<li>Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’</li>\n</ul>\n<p><span style=\"font-weight: bold\"><br></span></p>\n<p><span style=\"font-weight: bold\">At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.</span></p>",
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    "jobOpeningName": "People Operations Coordinator",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://lanesgroup.bamboohr.com/careers/3030",
    "employmentStatusLabel": "Permanent Full Time"
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