Home › Companies › Mufginvestorservices › Associate, Genesis, Investor Trading Operations - Global Fund Specialist
Associate, Genesis, Investor Trading Operations - Global Fund Specialist
Mufginvestorservices · Halifax, NS, Canada · Active · $1–$3 / day · SmartRecruiters
Job facts
| Field | Value |
|---|---|
| Company | Mufginvestorservices |
| Title | Associate, Genesis, Investor Trading Operations - Global Fund Specialist |
| Normalized title | - |
| Department / team | Genesis |
| Location | Halifax, NS, Canada |
| Work model | - |
| Employment type | Full Time |
| Salary | $1–$3 / day |
| Status | active |
| ATS provider | SmartRecruiters |
| Posted / first seen | 2026-06-02 / 2026-06-03 |
| Changed / last seen | 2026-06-03 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Mufginvestorservices. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through SmartRecruiters. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Halifax. | Open |
| Department jobs | Active postings in Genesis. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Mufginvestorservices |
| Source | 6ee3c4b1-05f2-4a92-b0b4-9d30d614e935 |
| ATS provider | SmartRecruiters |
Description
About MUFG Investor Services
Experience something Brilliantly Different.
At MUFG Investor Services, we partner with some of the world’s most sophisticated public and private funds to help them operate with confidence and scale. We bring together fund administration, banking, and operational expertise to solve complex challenges across the alternatives space.
With over $1 trillion in assets under administration and a global presence across 17 locations , we combine deep industry knowledge with the strength of MUFG — one of the world’s largest financial institutions with approximately $3 trillion in assets .
Here, you’ll do work that matters from day one. You’ll collaborate with smart, driven teams, build your expertise across complex fund structures, and grow your career in an environment that values curiosity, accountability, and new ideas. To learn more, visit us at www.mufg-investorservices.com .
#LI-Hybrid
Role Purpose
We’re evolving how our teams use Appian to manage work, remove friction, and respond faster to what matters most. As part of this, you’ll play a key role keeping workflows running smoothly, ensuring cases are accurately routed, and flagging anything that could slow us down. You’ll sit at the centre of daily operations, connecting teams, resolving issues, and helping us continuously improve how we use the platform. If you enjoy solving problems in real time and making systems work better, this role puts you right where the action is.
What You'll Own
Manage and monitor all Appian queues to ensure work is flowing accurately and efficiently throughout the day Lead email categorisation quality—identify gaps, fix misrouting issues, and improve workflows to reduce friction Run daily and periodic checks to keep cases up to date, properly allocated, and moving within SLA timelines Escalate aged, high-risk, or urgent items quickly, working directly with Nexus and Genesis teams to drive resolution Maintain and update the Appian Admin Portal to ensure clean, reliable system management Partner with senior team members to troubleshoot system issues and coordinate communication to impacted teams Support the testing and rollout of new features, giving feedback to improve functionality before and after launch Act as a go-to resource for system questions—helping teams resolve errors, unblock cases, and work more effectively #LI-Hybrid
What You Bring
Essential
Strong ability to prioritise and assess urgency—you know how to spot risks early and keep work moving under pressure Experience managing workflows or operational queues, with a clear understanding of why accuracy and timing matter Confident communicator—you can clearly explain issues, escalate when needed, and keep stakeholders aligned Organized and detail-oriented—you stay on top of multiple moving parts without losing accuracy Adaptability—you’re comfortable navigating change and helping others adopt new tools and processes Valued
Experience in Investor Operations or a similar environment where case management is critical Exposure to Appian or other workflow/case management platforms A continuous improvement mindset—you actively look for better ways to work and reduce inefficiencies Experience supporting system implementations, testing, or rollout of new features If you’re someone who thrives in fast-paced environments, spots problems before they escalate, and takes pride in keeping things running smoothly—we’d love to hear from you. Even if you don’t meet every requirement, we encourage you to apply if this role excites you and matches your strengths.
#LI-Hybrid
What’s in it for you?
At MUFG Investor Services, you’ll find everything you’d expect from a global financial institution — and more.
What sets us apart is how we do things differently .
You’ll experience it in our connected teams , our focus on innovation , and the way we invest in your learning and growth . We’re serious about hybrid working too — giving you the flexibility to do your best work while staying connected to your team and our culture.
So why settle for the ordinary?
Build a Brilliantly Different career with us.
Full job record
| Job ID | 106c6542d12fb1fa47fe4459377e80da795d2bd6 |
| Org ID | 32f498b7-3ee7-4e07-bbc8-a7e4293bf5e9 |
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| Board ID | 6ee3c4b1-05f2-4a92-b0b4-9d30d614e935 |
| Provider | smartrecruiters |
| Provider Job Key | 744000129854039 |
| Title | Associate, Genesis, Investor Trading Operations - Global Fund Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Halifax, NS, Canada |
| Department | Genesis |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | Canada |
| Region | NS |
| City | Halifax |
| Salary Raw | About MUFG Investor Services Experience something Brilliantly Different. At MUFG Investor Services, we partner with some of the world’s most sophisticated public and private funds to help them operate with confidence and scale. We bring together fund administration, banking, and operational expertise to solve complex challenges across the alternatives space. With over $1 trillion in assets under administration and a global presence across 17 locations , we combine deep industry knowledge with the strength of MUFG — one of the world’s largest financial institutions with approximately $3 trillion in assets . Here, you’ll do work that matters from day one. You’ll collaborate with smart, driven teams, build your expertise across complex fund structures, and grow your career in an environment that values curiosity, accountability, and new ideas. To learn more, visit us at www.mufg-investorservices.com . #LI-Hybrid Role Purpose We’re evolving how our teams use Appian to manage work, remove friction, and respond faster to what matters most. As part of this, you’ll play a key role keeping workflows running smoothly, ensuring cases are accurately routed, and flagging anything that could slow us down. You’ll sit at the centre of daily operations, connecting teams, resolving issues, and helping us continuously improve how we use the platform. If you enjoy solving problems in real time and making systems work better, this role puts you right where the action is. What You'll Own Manage and monitor all Appian queues to ensure work is flowing accurately and efficiently throughout the day Lead email categorisation quality—identify gaps, fix misrouting issues, and improve workflows to reduce friction Run daily and periodic checks to keep cases up to date, properly allocated, and moving within SLA timelines Escalate aged, high-risk, or urgent items quickly, working directly with Nexus and Genesis teams to drive resolution Maintain and update the Appian Admin Portal to ensure clean, reliable system management Partner with senior team members to troubleshoot system issues and coordinate communication to impacted teams Support the testing and rollout of new features, giving feedback to improve functionality before and after launch Act as a go-to resource for system questions—helping teams resolve errors, unblock cases, and work more effectively #LI-Hybrid What You Bring Essential Strong ability to prioritise and assess urgency—you know how to spot risks early and keep work moving under pressure Experience managing workflows or operational queues, with a clear understanding of why accuracy and timing matter Confident communicator—you can clearly explain issues, escalate when needed, and keep stakeholders aligned Organized and detail-oriented—you stay on top of multiple moving parts without losing accuracy Adaptability—you’re comfortable navigating change and helping others adopt new tools and processes Valued Experience in Investor Operations or a similar environment where case management is critical Exposure to Appian or other workflow/case management platforms A continuous improvement mindset—you actively look for better ways to work and reduce inefficiencies Experience supporting system implementations, testing, or rollout of new features If you’re someone who thrives in fast-paced environments, spots problems before they escalate, and takes pride in keeping things running smoothly—we’d love to hear from you. Even if you don’t meet every requirement, we encourage you to apply if this role excites you and matches your strengths. #LI-Hybrid What’s in it for you? At MUFG Investor Services, you’ll find everything you’d expect from a global financial institution — and more. What sets us apart is how we do things differently . You’ll experience it in our connected teams , our focus on innovation , and the way we invest in your learning and growth . We’re serious about hybrid working too — giving you the flexibility to do your best work while staying connected to your team and our culture. So why settle for the ordinary? Build a Brilliantly Different career with us. |
| Salary Min | 1 |
| Salary Max | 3 |
| Salary Currency | USD |
| Salary Period | day |
| Source URL | https://jobs.smartrecruiters.com/MUFGInvestorServices/744000129854039-associate-genesis-investor-trading-operations-global-fund-specialist |
| Apply URL | https://jobs.smartrecruiters.com/MUFGInvestorServices/744000129854039-associate-genesis-investor-trading-operations-global-fund-specialist?oga=true |
| First Seen At | 2026-06-03 10:54:45Z |
| Last Seen At | 2026-06-06 10:46:34Z |
| Last Checked At | 2026-06-06 10:46:34Z |
| Last Changed At | 2026-06-03 10:54:45Z |
| Inactive At | — |
| Source Posted At | 2026-06-02 21:01:38Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=mufginvestorservices/date=2026-06-06/2026-06-06T10-46-26-475Z-516a4294ff46179b2d3d6d15d59ab05fce08e887fd9bc23faeacd2df4df0c6f2.json |
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"valueLabel": "Canada"
},
{
"fieldId": "6262fe30470c3462cf349f97",
"valueId": "fcd09692-69ac-451d-9a3d-0133dfcb506d",
"fieldLabel": "CRM Location",
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},
{
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"fieldLabel": "Office Location",
"valueLabel": "Halifax"
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{
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"valueId": "ITO",
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},
{
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{
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"valueId": "MFS",
"fieldLabel": "BL",
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},
{
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"fieldLabel": "Hours Worked",
"valueLabel": "37.5"
},
{
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"fieldLabel": "Corporate Job Title",
"valueLabel": "Associate, Genesis, Investor Trading Operations"
},
{
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"fieldLabel": "Reason for Hire",
"valueLabel": "Strategic - Pre-emptive hire: Allocating work to another office location within the same department. ITO to realize."
}
],
"defaultJobAd": true,
"releasedDate": "2026-06-02T21:01:38.764Z",
"detail_errors": [],
"experienceLevel": {
"id": "associate",
"label": "Associate"
},
"typeOfEmployment": {
"id": "permanent",
"label": "Full-time"
}
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/106c6542d12fb1fa47fe4459377e80da795d2bd6?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/32f498b7-3ee7-4e07-bbc8-a7e4293bf5e9JSONGET https://api.bluedoor.sh/job-postings/v1/sources/6ee3c4b1-05f2-4a92-b0b4-9d30d614e935JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/106c6542d12fb1fa47fe4459377e80da795d2bd6/eventsJSON