Talent Development Specialist

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    "datePosted": "2026-02-03",
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    "description": "<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Job title</span><span style=\"font-weight: 300\">: Talent Development Specialist</span></span></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Location</span><span style=\"font-weight: 300\">: </span></span><span style=\"font-size: 10pt\">Lisbon, Portugal (On-site)</span></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Language requirements</span><span style=\"font-weight: 300\">: English</span></span></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: 300\"><span style=\"font-weight: bold\">Contract type:</span> Full-time</span></span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">About RoomRaccoon:</span></p>\n<p><span style=\"font-size: 10pt\">RoomRaccoon is a fast-growing hospitality SaaS company building one powerful platform for independent hoteliers on an international scale. We help hotels run smarter, sell better, and stay in control, from bookings and payments to revenue and automation, all in one system.</span></p>\n<p><span style=\"font-size: 10pt\">We move fast, think independently, and build technology that gives hotels a real competitive edge. Our team is global, ambitious, and hands-on. We value ownership, momentum, and people who want to make an impact while beating yesterday, together. If you like building meaningful software with smart people, you’ll fit right in. 🦝</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Your North Star:</span></p>\n<p><span style=\"font-size: 10pt\">Employee engagement (4.25/5) and retention (&lt;10% turnover)  through clear career pathways, meaningful development, and visible internal mobility. Your role exists to give every Raccoon clarity, confidence, and momentum in their career at RoomRaccoon.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Key Responsibilities:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">You will be responsible for:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Owning and evolving RoomRaccoon’s career framework, growth tracks, and job mapping, ensuring clarity, fairness, and consistency across the organisation. Ensuring we have structured leadership pipelines, high-potential programs and succession reviews.</span></li>\n<li><span style=\"font-size: 10pt\">Acting as a credible career partner and coach to employees, supporting structured career conversations and high-quality Personal Development Plans (PDPs).</span></li>\n<li><span style=\"font-size: 10pt\">Enabling managers to drive progression, feedback, and capability building within their teams through training, coaching, and hands-on support.</span></li>\n<li><span style=\"font-size: 10pt\">Partnership with senior leadership in shaping company-wide capability roadmaps, not just for the now but for the future needs of the business too.</span></li>\n<li><span style=\"font-size: 10pt\">Designing and delivering development initiatives that build individual, team, and organisational capability aligned to business needs which is clearly outlined in an annual training calendar that drives voluntary participation.</span></li>\n<li><span style=\"font-size: 10pt\">Full ownership of our internal training programme, which links employees to development material to advance within their current role as well as to advance beyond that, keeping all material relevant and updated in our RaccoonLearn Platform, ensuring its easily visible and accessible for all employees across our different knowledge resources (Guru / Dash), and updating individual records accurately when courses are completed.</span></li>\n<li><span style=\"font-size: 10pt\">Actively driving internal mobility by identifying talent readiness, development gaps, and succession opportunities.</span></li>\n<li><span style=\"font-size: 10pt\">Collaborating cross-functionally with People, Talent Acquisition, Leadership, and functional managers.</span></li>\n<li><span style=\"font-size: 10pt\">Contributing to continuous improvement by beating yesterday in how you bring  innovative ideas to  develop, grow, and retain our people, leading change with managers and teams — not just delivering programs. </span></li>\n<li><span style=\"font-size: 10pt\">Pro-actively develop and share analytics dashboards framing this role around measurable impact — not just activities.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Success Metrics</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">You are successful in this role when:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Raccoons understand their career paths and what progression looks like at RoomRaccoon.</span></li>\n<li><span style=\"font-size: 10pt\">PDP coverage is high (100% of our Raccoons except those on performance improvement initiatives)  and measurable progress is visible across teams.</span></li>\n<li><span style=\"font-size: 10pt\">Managers consistently lead effective development and growth conversations.</span></li>\n<li><span style=\"font-size: 10pt\">Internal mobility increases and key roles are filled from within.</span></li>\n<li><span style=\"font-size: 10pt\">Engagement and retention improve as a direct result of development initiatives.</span></li>\n<li><span style=\"font-size: 10pt\">Learning transfer is measured and reported on (impact on performance vs. attendance).</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Required Skills &amp; Experience</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">You bring:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">8+ years experience in talent development, people development, or career coaching.</span></li>\n<li><span style=\"font-size: 10pt\">A strong understanding of career frameworks, learning design, and development methodologies.</span></li>\n<li><span style=\"font-size: 10pt\">Experience with instructional design frameworks and adult learning principles.</span></li>\n<li><span style=\"font-size: 10pt\">The ability to work independently, take ownership, and influence without authority.</span></li>\n<li><span style=\"font-size: 10pt\">Clear, confident written and verbal communication skills.</span></li>\n<li><span style=\"font-size: 10pt\">Comfort working in a fast-moving SaaS or scale-up environment.</span></li>\n<li><span style=\"font-size: 10pt\">A Bachelor’s degree in Human Resources, Psychology, Organisational Development, Education, or a related field.</span></li>\n<li><span style=\"font-size: 10pt\">Comfortable working across multiple interlinked systems and programmes to deliver a seamless end user learning &amp; development experience.</span></li>\n<li><span style=\"font-size: 10pt\">Actively makes use of AI to drive efficiency in the role and uses AI by default to level up outputs.</span><span style=\"font-size: 10pt\"><br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Nice-to-Have</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Background in psychology, learning sciences, or didactics.</span></li>\n<li><span style=\"font-size: 10pt\">Certification in career coaching or leadership development.</span></li>\n<li><span style=\"font-size: 10pt\">Experience working in a scale-up or high-growth organisation.</span></li>\n<li><span style=\"font-size: 10pt\">Experience partnering closely with managers on performance and progression.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Why Join RoomRaccoon?</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Be part of a high-growth, global hospitality tech company that’s reshaping how hotels operate.</span></li>\n<li><span style=\"font-size: 10pt\">Work with a dynamic, supportive team who values initiative, autonomy, and ownership.</span></li>\n<li><span style=\"font-size: 10pt\">Shape how talent grows in a company that genuinely invests in its people.</span></li>\n<li><span style=\"font-size: 10pt\">Opportunity to grow into senior roles as we scale across markets and expand our product suite.</span><span style=\"font-size: 10pt\"><br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Perks:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Mac environment</span></li>\n<li><span style=\"font-size: 10pt\">Employee Equity Scheme</span></li>\n<li><span style=\"font-size: 10pt\">Annual training budget</span></li>\n<li><span style=\"font-size: 10pt\">Annual hotel experience</span></li>\n<li><span style=\"font-size: 10pt\">Birthday leave</span></li>\n<li><span style=\"font-size: 10pt\">Long service leave and bonuses</span></li>\n<li><span style=\"font-size: 10pt\">Quarterly team building budgets and office massages</span></li>\n<li><span style=\"font-size: 10pt\">Friday lunches on us</span></li>\n<li><span style=\"font-size: 10pt\">Global mobility opportunities</span></li>\n<li><span style=\"font-size: 10pt\">Hybrid model</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Our Core Values as defined by our Raccoons:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Accountability: owning decisions, follow-through and outcomes, from start to finish without blaming others when things go wrong. Showing up, owning your impact and standing tall. Progress starts with you.</span></li>\n<li><span style=\"font-size: 10pt\">Beat Yesterday: when learning leads to real change. Making time to reflect, improve systems and prevent the same issues from recurring.</span></li>\n<li><span style=\"font-size: 10pt\">Clock Speed: choosing progress today over procrastination tomorrow. Moving fast with clarity, alignment and quality.</span></li>\n<li><span style=\"font-size: 10pt\">Deal’s a Deal: setting clear expectations, delivering on promises and being reliable for our customers and your teammates.</span></li>\n<li><span style=\"font-size: 10pt\">Empower Another: share knowledge, celebrate wins, and help others succeed. Every time you enable a teammate, you strengthen RoomRaccoon and our customers.</span></li>\n</ul>",
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