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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;</div><p id=\"isPasted\"><strong><span style=\"font-size: 18px;\"><u>CUSTOMER CARE ASSOCIATE</u> | </span></strong><strong><span style=\"font-size: 18px;\">REMOTE POSITION</span></strong></p><p><br></p><p><strong><em>Adams MultiMedia</em></strong><em>&nbsp;<strong>(AMM)</strong>&nbsp;</em>is building an exceptional Customer Care team throughout our major markets working onsite or remotely. &nbsp;You may be able to work in any of our 100+ locations. &nbsp;For a complete list of AMM offices log onto adamsmultimedia.com<a href=\"http://adamspg.com/markets/\" target=\"_blank\"></a></p><p><strong><em>AMM</em></strong> provides complete news and multimedia products to more than 34 million people within the local communities being served.&nbsp;</p><p><strong><em>AMM&nbsp;</em></strong>is seeking <strong>Customer Care Associates</strong> to provide superior service and an overall positive customer experience for subscribers of all 100+ APG locations.&nbsp;</p><p><strong><em>AMM&nbsp;</em></strong>offers a competitive hourly wage, plus bonus, for local candidates working on-site.</p><p>&nbsp;</p><p><br></p><p><strong><u>Primary Responsibilities</u></strong></p><p>&middot; &nbsp; &nbsp; &nbsp; &nbsp;Provide the highest level of customer service and satisfaction</p><p>&middot; &nbsp; &nbsp; &nbsp; &nbsp;Listen to customer concerns and handle complaints in a professional and timely manner</p><p>&middot; &nbsp; &nbsp; &nbsp; &nbsp;Review and update customer accounts and transactions while resolving issues</p><p><u>&nbsp;</u></p><p><strong><u>Requirements</u></strong></p><p>&middot; &nbsp; &nbsp; &nbsp; &nbsp;High school diploma, GED or suitable equivalent</p><p>&middot; &nbsp; &nbsp; &nbsp; &nbsp;1+ years of customer service experience</p><p>&middot; &nbsp; &nbsp; &nbsp; &nbsp;Excellent phone etiquette</p><p>&middot; &nbsp; &nbsp; &nbsp; &nbsp;Proficient computer skills, including the ability to type at least 40 WPM</p><p>&middot; &nbsp; &nbsp; &nbsp; &nbsp;Reliable, self-starter with a positive and collaborative attitude</p><p>&middot; &nbsp; &nbsp; &nbsp; &nbsp;Outstanding communication skills, both verbal and written</p><p>&middot; &nbsp; &nbsp; &nbsp; &nbsp;Proven organizational skills</p><p>&middot; &nbsp; &nbsp; &nbsp; &nbsp;Ability to sit at a desk for extended periods</p><p>&middot; &nbsp; &nbsp; &nbsp; &nbsp;Hours may vary to cover different time zones and the ability to work weekends, holidays, evenings, a rotating schedule&nbsp;</p><p>&nbsp;</p><p>Interested and qualified candidates can email resumes to the <strong>Customer Care Manager</strong>: &nbsp;<a href=\"mailto:[email protected]\" target=\"_blank\">[email protected]</a></p><p>&nbsp;No phone calls please.&nbsp;</p><p><br>&nbsp;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</p><p><br></p><div><div class=\"fr-view\"><p style=\"margin: 0px; padding: 0px; line-height: normal;\"><br></p><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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