Crew Member

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    "description": "<p><span style=\"font-family:Calibri,sans-serif\"><strong>Title: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Crew Member </strong></span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Reports to: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; General Manager </strong></span></p>\n\n<p>At The Melt, we do things differently. We believe in challenging the stereotypes and roadblocks associated with some QSR, Fast Casual, and Food Service careers. We believe that a career in the Food Service industry is a fast-paced and exhilarating experience that not everyone is cut out for.</p>\n\n<p>At The Melt, our number one priority is simple; deliver experiences so great our guests and crew members say &ldquo;I Love It Here&rdquo;.&nbsp; We provide the opportunity to pursue your success by offering comprehensive training that teaches you how to deliver &ldquo;I Love It Here&rdquo; experiences to our guests and crew members.</p>\n\n<p><strong>Who are we?&nbsp; </strong></p>\n\n<p>We&rsquo;re a growing brand and we&rsquo;re big believers in&nbsp;<strong>promotion from within</strong>. We know the best future leaders are built from the inside, and we&rsquo;re committed to creating real opportunities for people to learn, grow, and move up with us.</p>\n\n<p>The Melt is a fast-casual restaurant serving up 100% all natural<strong>, made-to-order comfort food</strong>&nbsp;with premium ingredients. Our menu features&nbsp;<strong>melty burgers, grilled cheese, crispy chicken, fries, soups, salads, mac &amp; cheese, and shakes</strong>&nbsp;&mdash; all made with the quality, care, and flavor our guests love. &nbsp;</p>\n\n<p>Born in&nbsp;<strong>San Francisco</strong>, The Melt currently operates restaurants across&nbsp;<strong>California and Arizona</strong>, and we&rsquo;re excited to keep growing and bringing more guests the food they can&rsquo;t stop craving.</p>\n\n<p>Therefore, we are seeking (Experienced ONLY) food service professionals to support our current and future growth needs.</p>\n\n<p>At The Melt, we help (Highly Experienced ONLY) high-performing Crew Members/Assistant Managers/General Managers/Shift Supervisors change the trajectory of their current and past experiences by offering them the opportunity to escape dead-end situations and pursue professional growth with a growing company.</p>\n\n<p>Our Values are the backbone of decision-making at The Melt. These values are:</p>\n\n<p>&ldquo;The BIG 3&rdquo;</p>\n\n<p>&bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Be The Best</strong>: We&rsquo;re committed to being the best in everything we do.</p>\n\n<p>&bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Inclusive</strong>: Everybody feels welcome.&nbsp; We embrace diversity at every level and stand against intolerance.</p>\n\n<p>&bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Good For All</strong>: We balance the needs of the guest, the team, and the company.</p>\n\n<p>If you exemplify our values in your everyday actions and you are a highly experienced Crew Member/Assistant Manager/General Manager/Shift Supervisor within the industry and are looking for an exciting opportunity to deliver &ldquo;I Love It Here&rdquo; experiences to your Guests and Crew Members, then The Melt is for you.</p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><u>Position Summary</u></strong>: Your main responsibility as a Crew Member is to deliver an &ldquo;I Love It Here&rdquo; experience to every guest.</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">Your responsibilities include, but are not limited to the following: </span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Guest Engagement</strong></span></p>\n\n<ol>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Welcoming every guest with a smile. </span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Delivering fast, friendly and accurate service to all guests.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Answering guest questions related to the menu and suggestive selling to help the guest order.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Having knowledge of the various guest programs and technology such as Thanx, Kiosk and Online Ordering.</span></li>\n</ol>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Product Excellence</strong> </span></p>\n\n<ol>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Having full knowledge of the menu and ingredients profile for all Melt menu items.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Ensuring order accuracy upon guest delivery.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Monitoring ticket times to ensure food is delivered within THE MELT&rsquo;s speed of service guidelines.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Following recipes accurately during food prep as well as sandwich builds, salads, soups, sides, and shakes.</span></li>\n</ol>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Restaurant Cleanliness and Food Safety</strong></span></p>\n\n<ol>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Following all Melt policies related to Uniform, Grooming and Personal Hygiene</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Following all food safety and sanitation requirements and practices.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Ensuring Guest Areas such as dining room, restrooms are clean and well stocked at all times.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Ensuring your station (FOH or BOH) is clean and well stocked at all times.</span></li>\n</ol>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Personal Conduct</strong></span></p>\n\n<ol>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Following all Crew policies and procedures related to successful employment at THE MELT.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Promoting teamwork to achieve restaurant goals.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Attending and being punctual to all scheduled shifts.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Communicating with fellow crew members in a courteous and respectful manner.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Following all safety policies and procedures to eliminate risk of injury/illness for crew and guests.</span></li>\n</ol>\n\n<p>#MELTLA - Los Angeles Campaign</p>\n",
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