Application Specialist (Bilingual Spanish) – On-Site, Staten Island

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    "location": {
      "city": "Staten Island",
      "state": "New York"
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    "location": {
      "city": "Staten Island",
      "state": "New York",
      "postalCode": "10305",
      "addressCountry": "United States"
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    "datePosted": "2026-02-12",
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    "description": "<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Company Overview: </span>Empowering Health, Enriching Lives: True Care’s Enduring Mission</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">At True Care, we don't just offer home healthcare – we offer hope, healing, and a brighter tomorrow.</span></p>\n<p><br><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Position title</span>: Application Specialist<br><br></span></p>\n<p><span style=\"font-weight: bold\">Position Summary:</span> The <span style=\"font-size: 12pt\">Application Specialist</span> plays a key role in welcoming and preparing new caregivers to join True Care. This position is responsible for managing the front desk at our Staten Island office, facilitating orientation classes, and ensuring that all caregivers are properly cleared to work in compliance with federal, state, and agency requirements.<br><br><span style=\"font-weight: bold\">Work Schedule: </span>Full-Time On-Site Monday - Friday 9am-5pm in Staten Island</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Key Responsibilities</span></p>\n<p><span style=\"font-weight: bold\"><br>Front Desk Operations</span></p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Greet and assist visitors, applicants, and new hires in a professional and friendly manner.</li>\n<li>Answer incoming calls and direct them appropriately.</li>\n<li>Maintain a clean, organized, and welcoming reception area.</li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-weight: bold\"><br>Orientation &amp; Training</span></p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Host and facilitate new caregiver orientation classes, ensuring participants understand agency policies, procedures, and expectations.</li>\n<li>Distribute and review orientation materials.</li>\n<li>Engage and motivate new hires to feel prepared and supported.</li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-weight: bold\"><br>Onboarding Compliance</span></p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Collect and verify employment eligibility documentation (Form I-9) and maintain accurate records.</li>\n<li>Coordinate and process background checks, reference checks, and any other pre-employment screening.</li>\n<li>Track and follow up on incomplete onboarding requirements to ensure timely clearance.</li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-weight: bold\"><br>Documentation &amp; Data Entry</span></p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Maintain accurate onboarding records in HubSpot and paper files.</li>\n<li>Ensure all onboarding forms and required documentation are completed, signed, and stored in compliance with company policies and regulatory requirements.</li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-weight: bold\"><br>Collaboration</span></p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Partner with Compliance, Recruitment, and Scheduling/Coordination teams to ensure a smooth transition from hiring to assignment.</li>\n<li>Provide feedback on the onboarding process to improve efficiency and caregiver experience.<br><br><br></li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-weight: bold\">Qualifications</span></p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>High school diploma or equivalent required.</li>\n<li><span style=\"font-weight: bold\">Bilingual (English/Spanish) is required.</span></li>\n<li>1–2 years of experience in onboarding, recruiting, or a similar administrative role (healthcare experience a plus).</li>\n<li>Strong interpersonal and communication skills, with the ability to present in front of groups.</li>\n<li>Knowledge of I-9 requirements and employment eligibility verification procedures preferred.</li>\n<li>Homecare experience a plus.</li>\n<li>Experience processing background checks and managing confidential information.</li>\n<li>Proficient in Microsoft Office Suite and comfortable learning HRIS or applicant tracking systems.<br><br></li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-weight: bold\">Compensation &amp; Benefits:</span></p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Health, dental, and vision insurance</li>\n<li>401(k) with company match</li>\n<li>PTO and paid holidays</li>\n<li>Professional development opportunities</li>\n<li>Mission-driven work in an innovative healthcare space</li>\n</ul>\n</li>\n</ul>",
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    "jobOpeningShareUrl": "https://truecareny.bamboohr.com/careers/682",
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