Home › Companies › CF79F425A60F4CDEEE5CD17099BFD50D › Dental Benefits Coordinator
Dental Benefits Coordinator
CF79F425A60F4CDEEE5CD17099BFD50D · 637 Washington Street - Boston, MA 02124; 637 Washington Street, Boston, MA, 2124, USA · Active · $20–$31 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | CF79F425A60F4CDEEE5CD17099BFD50D |
| Title | Dental Benefits Coordinator |
| Normalized title | - |
| Department / team | - |
| Location | Boston, MA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $20–$31 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-20 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-22 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from CF79F425A60F4CDEEE5CD17099BFD50D. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Boston. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | CF79F425A60F4CDEEE5CD17099BFD50D |
| Source | a1271aee-9705-48b5-aaff-e7cfa448fb6c |
| ATS provider | Paycom ATS |
Description
Description
Position Summary
The Dental Benefit Coordinator plays a critical role in improving patient experience and supporting the financial health of the Dental Department. This position is responsible for timely and accurate processing of dental pre-estimates, prior authorizations, Health Safety Net verification, and sliding fee scale determinations. The coordinator serves as the primary liaison between patients, providers, insurance carriers, and internal teams to ensure financial clarity, compliance, and efficient scheduling of dental services.
This role requires strong attention to detail, excellent communication skills, and a solid understanding of dental insurance benefits, billing workflows, and patient financial agreements.
Key Responsibilities
Insurance and Financial Coordination
Verify dental insurance eligibility, benefits, deductibles, and coverage status using appropriate portals and systems
Process dental pre-estimates for commercial insurance and prior authorizations for MassHealth
Verify Health Safety Net eligibility and determine applicable deductibles
Qualify uninsured patients for the Health Center’s Sliding Fee Program
Submit required documentation including dental codes, x-rays, narratives, and treatment plans to insurance carriers
Track approvals, denials, and pending submissions, and follow up within required timeframes
Patient Financial Counseling
Meet with patients to explain insurance benefits, estimated costs, and financial responsibility
Prepare, review, and obtain signatures for dental contracts, waivers, and payment agreements
Ensure patients understand payment requirements prior to scheduling procedures
Document all financial obligations clearly in the patient chart and messaging system
Scheduling and Workflow Management
Schedule approved dental procedures in coordination with providers
Scrub dental schedules daily to ensure approvals, contracts, and payment requirements are met
Communicate patient payment expectations to registration staff in advance of appointments
Conduct reminder calls to patients regarding upcoming appointments and payment due at check-in
Documentation and Compliance
Ensure all required consent forms, contracts, and waivers are completed and scanned into EPIC and Dentrix
Maintain accurate logs tracking pre-estimates, prior authorizations, HSN cases, and sliding fee patients
Adhere to all departmental workflows, scripts, and financial policies
Reporting and Performance Monitoring
Produce weekly and daily reports on submission status, approvals, denials, and collections
Track key performance indicators including schedule accuracy, approval turnaround, and point-of-service collections
Provide status updates on treatment plans, specialty referrals, and outstanding cases
Support revenue optimization efforts through accurate billing preparation and workflow compliance
Key Performance Indicators
95 percent patient satisfaction score
100 percent of scheduled appointments with signed contracts and approvals
95 percent schedule accuracy through daily scrubbing
100 percent collection of estimated patient responsibility at check-in
Timely submission and follow-up of all pre-estimates, prior authorizations, HSN, and sliding fee cases
Required Skills and Qualifications
High attention to detail and strong organizational skills
Knowledge of dental insurance plans, billing processes, and benefit coordination
Excellent verbal and written communication skills
Ability to explain complex insurance and financial information to patients clearly
Strong interpersonal skills to collaborate with providers, staff, and insurance carriers
Proficiency with EPIC, Dentrix, Trizetto, MMIS, and dental insurance portals preferred
Accountability and Expectations
Maintain punctual attendance and reliability
Meet all submission, documentation, and reporting deadlines
Ensure compliance with Health Center policies and insurance requirements
Contribute to improved patient experience, reduced denials, and optimized revenue collection
Qualifications
Skills and Qualifications
Minimum requirement 5-10 years of experience as licensed dental assistant
Previous managerial experience of projects and/or staff preferred
Excellent oral and written communication skills
Demonstrated proficiency in DENTRIX/DEXIS software use
Knowledge of management of dental prior authorizations, pre-estimates, and denials
Knowledge of dental practice operations
Excellent interpersonal, verbal, and written communication skills
Ability to manage multiple tasks, work under pressure, and prioritize workload.
Strong organizational skills and attention to detail is essential.
Ability to establish and maintain effective working relationships with patients and team members
Competencies, Skills, and Attributes:
High School Diploma or GED
Certified Dental Assistant
Knowledge of dental coding and billing procedures
5-10 years of experience in Dental Front Office environment
Physical Requirements
Must be able to stand or sit for prolonged periods (50% of the time) ·
Must be able to lift 10-25 pounds and load onto shelves.
Visual acuity sufficient for frequent reading and computer use.
Full job record
| Job ID | 0fce9b2ecfbb5dd0bbbc0e7aad885628bd950f04 |
| Org ID | c555f9fb-fa51-4844-a2e6-fc89f4202eb9 |
| Source ID | a1271aee-9705-48b5-aaff-e7cfa448fb6c |
| Board ID | a1271aee-9705-48b5-aaff-e7cfa448fb6c |
| Provider | paycom |
| Provider Job Key | 278350 |
| Title | Dental Benefits Coordinator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | 637 Washington Street - Boston, MA 02124; 637 Washington Street, Boston, MA, 2124, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MA |
| City | Boston |
| Salary Raw | $20.00 - $31.16 Hourly |
| Salary Min | 20 |
| Salary Max | 31.16 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=278350&clientkey=CF79F425A60F4CDEEE5CD17099BFD50D |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=278350&clientkey=CF79F425A60F4CDEEE5CD17099BFD50D |
| First Seen At | 2026-05-31 19:07:22Z |
| Last Seen At | 2026-06-22 10:09:19Z |
| Last Checked At | 2026-06-22 10:09:19Z |
| Last Changed At | 2026-05-31 19:07:22Z |
| Inactive At | — |
| Source Posted At | 2026-05-20 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=CF79F425A60F4CDEEE5CD17099BFD50D/date=2026-06-22/2026-06-22T10-09-17-335Z-b341ed8ec6bf8f95af0a615556c4a54b954b85b6c9b4d9f1d31a14d5077b5d61.json |
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"description": "<p style=\"margin-right:-19px; margin-bottom:13px; margin-left:29px; text-indent:-.5in\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Cambria",serif\">Position Summary</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-right:-19px; margin-bottom:13px; margin-left:29px; text-indent:-.5in\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">The Dental Benefit Coordinator plays a critical role in improving patient experience and supporting the financial health of the Dental Department. This position is responsible for timely and accurate processing of dental pre-estimates, prior authorizations, Health Safety Net verification, and sliding fee scale determinations. The coordinator serves as the primary liaison between patients, providers, insurance carriers, and internal teams to ensure financial clarity, compliance, and efficient scheduling of dental services.</span></span></span></span></p>\r\n\r\n<p style=\"margin-right:-19px; margin-bottom:13px; margin-left:29px; text-indent:-.5in\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">This role requires strong attention to detail, excellent communication skills, and a solid understanding of dental insurance benefits, billing workflows, and patient financial agreements.</span></span></span></span></p>\r\n\r\n<p style=\"margin-right:-19px; margin-bottom:13px; margin-left:29px; text-indent:-.5in\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Cambria",serif\">Key Responsibilities</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-right:-19px; margin-bottom:13px; margin-left:29px; text-indent:-.5in\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Cambria",serif\">Insurance and Financial Coordination</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:13px\">\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Verify dental insurance eligibility, benefits, deductibles, and coverage status using appropriate portals and systems</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Process dental pre-estimates for commercial insurance and prior authorizations for MassHealth</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Verify Health Safety Net eligibility and determine applicable deductibles</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Qualify uninsured patients for the Health Center’s Sliding Fee Program</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Submit required documentation including dental codes, x-rays, narratives, and treatment plans to insurance carriers</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Track approvals, denials, and pending submissions, and follow up within required timeframes</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-right:-19px; margin-bottom:13px; margin-left:29px; text-indent:-.5in\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Cambria",serif\">Patient Financial Counseling</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:13px\">\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Meet with patients to explain insurance benefits, estimated costs, and financial responsibility</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Prepare, review, and obtain signatures for dental contracts, waivers, and payment agreements</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Ensure patients understand payment requirements prior to scheduling procedures</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Document all financial obligations clearly in the patient chart and messaging system</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-right:-19px; margin-bottom:13px; margin-left:29px; text-indent:-.5in\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Cambria",serif\">Scheduling and Workflow Management</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:13px\">\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Schedule approved dental procedures in coordination with providers</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Scrub dental schedules daily to ensure approvals, contracts, and payment requirements are met</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Communicate patient payment expectations to registration staff in advance of appointments</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Conduct reminder calls to patients regarding upcoming appointments and payment due at check-in</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-right:-19px; margin-bottom:13px; margin-left:29px; text-indent:-.5in\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Cambria",serif\">Documentation and Compliance</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:13px\">\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Ensure all required consent forms, contracts, and waivers are completed and scanned into EPIC and Dentrix</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Maintain accurate logs tracking pre-estimates, prior authorizations, HSN cases, and sliding fee patients</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Adhere to all departmental workflows, scripts, and financial policies</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-right:-19px; margin-bottom:13px; margin-left:29px; text-indent:-.5in\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Cambria",serif\">Reporting and Performance Monitoring</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:13px\">\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Produce weekly and daily reports on submission status, approvals, denials, and collections</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Track key performance indicators including schedule accuracy, approval turnaround, and point-of-service collections</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Provide status updates on treatment plans, specialty referrals, and outstanding cases</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Support revenue optimization efforts through accurate billing preparation and workflow compliance</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-right:-19px; margin-bottom:13px; margin-left:29px; text-indent:-.5in\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Cambria",serif\">Key Performance Indicators</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:13px\">\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">95 percent patient satisfaction score</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">100 percent of scheduled appointments with signed contracts and approvals</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">95 percent schedule accuracy through daily scrubbing</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">100 percent collection of estimated patient responsibility at check-in</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Timely submission and follow-up of all pre-estimates, prior authorizations, HSN, and sliding fee cases</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-right:-19px; margin-bottom:13px; margin-left:29px; text-indent:-.5in\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Cambria",serif\">Required Skills and Qualifications</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:13px\">\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">High attention to detail and strong organizational skills</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Knowledge of dental insurance plans, billing processes, and benefit coordination</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Excellent verbal and written communication skills</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Ability to explain complex insurance and financial information to patients clearly</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Strong interpersonal skills to collaborate with providers, staff, and insurance carriers</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Proficiency with EPIC, Dentrix, Trizetto, MMIS, and dental insurance portals preferred</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-right:-19px; margin-bottom:13px; margin-left:29px; text-indent:-.5in\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Cambria",serif\">Accountability and Expectations</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:13px\">\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Maintain punctual attendance and reliability</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Meet all submission, documentation, and reporting deadlines</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Ensure compliance with Health Center policies and insurance requirements</span></span></span></span></span></li>\r\n\t<li style=\"margin-right:-19px; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Contribute to improved patient experience, reduced denials, and optimized revenue collection</span></span></span></span></span></li>\r\n</ul>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Dental Benefits Coordinator\",\"identifier\":\"J0GT49278350\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/CF79F425A60F4CDEEE5CD17099BFD50D/jobs/278350\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=CF79F425A60F4CDEEE5CD17099BFD50D\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":20,\"maxValue\":31.16,\"unitText\":\"\"}},\"datePosted\":\"2026-05-20\",\"description\":\"Job DetailsJob Location: 637 Washington Street - Boston, MA 02124Position Type: Full TimeSalary Range: $20.00 - $31.16 HourlyPosition Summary\\r\\n\\r\\nThe Dental Benefit Coordinator plays a critical role in improving patient experience and supporting the financial health of the Dental Department. 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carriers\\r\\n\\tTrack approvals, denials, and pending submissions, and follow up within required timeframes\\r\\n\\r\\n\\r\\nPatient Financial Counseling\\r\\n\\r\\n\\r\\n\\tMeet with patients to explain insurance benefits, estimated costs, and financial responsibility\\r\\n\\tPrepare, review, and obtain signatures for dental contracts, waivers, and payment agreements\\r\\n\\tEnsure patients understand payment requirements prior to scheduling procedures\\r\\n\\tDocument all financial obligations clearly in the patient chart and messaging system\\r\\n\\r\\n\\r\\nScheduling and Workflow Management\\r\\n\\r\\n\\r\\n\\tSchedule approved dental procedures in coordination with providers\\r\\n\\tScrub dental schedules daily to ensure approvals, contracts, and payment requirements are met\\r\\n\\tCommunicate patient payment expectations to registration staff in advance of appointments\\r\\n\\tConduct reminder calls to patients regarding upcoming appointments and payment due at check-in\\r\\n\\r\\n\\r\\nDocumentation and Compliance\\r\\n\\r\\n\\r\\n\\tEnsure all required consent forms, contracts, and waivers are completed and scanned into EPIC and Dentrix\\r\\n\\tMaintain accurate logs tracking pre-estimates, prior authorizations, HSN cases, and sliding fee patients\\r\\n\\tAdhere to all departmental workflows, scripts, and financial policies\\r\\n\\r\\n\\r\\nReporting and Performance Monitoring\\r\\n\\r\\n\\r\\n\\tProduce weekly and daily reports on submission status, approvals, denials, and collections\\r\\n\\tTrack key performance indicators including schedule accuracy, approval turnaround, and point-of-service collections\\r\\n\\tProvide status updates on treatment plans, specialty referrals, and outstanding cases\\r\\n\\tSupport revenue optimization efforts through accurate billing preparation and workflow compliance\\r\\n\\r\\n\\r\\nKey Performance Indicators\\r\\n\\r\\n\\r\\n\\t95 percent patient satisfaction score\\r\\n\\t100 percent of scheduled 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submission, documentation, and reporting deadlines\\r\\n\\tEnsure compliance with Health Center policies and insurance requirements\\r\\n\\tContribute to improved patient experience, reduced denials, and optimized revenue collection\\r\\n\\r\\nQualificationsSkills and Qualifications\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\r\\n\\t\\tMinimum requirement 5-10 years of experience as licensed dental assistant\\r\\n\\t\\tPrevious managerial experience of projects and/or staff preferred\\r\\n\\t\\tExcellent oral and written communication skills\\r\\n\\t\\tDemonstrated proficiency in DENTRIX/DEXIS software use\\r\\n\\t\\tKnowledge of management of dental prior authorizations, pre-estimates, and denials\\r\\n\\t\\tKnowledge of dental practice operations\\r\\n\\t\\tExcellent interpersonal, verbal, and written communication skills\\r\\n\\t\\tAbility to manage multiple tasks, work under pressure, and prioritize workload.\\r\\n\\t\\tStrong organizational skills and attention to detail is 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prolonged periods (50% of the time) ·\\r\\n\\tMust be able to lift 10-25 pounds and load onto shelves.\\r\\n\\tVisual acuity sufficient for frequent reading and computer use.\\r\\n\\r\\n\\r\\n \\r\\n\",\"experienceRequirements\":\"Skills and Qualifications\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\r\\n\\t\\tMinimum requirement 5-10 years of experience as licensed dental assistant\\r\\n\\t\\tPrevious managerial experience of projects and/or staff preferred\\r\\n\\t\\tExcellent oral and written communication skills\\r\\n\\t\\tDemonstrated proficiency in DENTRIX/DEXIS software use\\r\\n\\t\\tKnowledge of management of dental prior authorizations, pre-estimates, and denials\\r\\n\\t\\tKnowledge of dental practice operations\\r\\n\\t\\tExcellent interpersonal, verbal, and written communication skills\\r\\n\\t\\tAbility to manage multiple tasks, work under pressure, and prioritize workload.\\r\\n\\t\\tStrong organizational skills and attention to detail is essential.\\r\\n\\t\\tAbility to establish and 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"qualifications": "<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:12.0pt\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Cambria",serif\">Skills and Qualifications</span></b></span></span></span></p>\r\n\r\n<ul style=\"\">\r\n\t<li style=\"list-style-type:none\">\r\n\t<ul style=\"list-style-type:disc\">\r\n\t\t<li><span style=\"font-size:11pt\"><span style=\"line-height:12.0pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Minimum requirement 5-10 years of experience as licensed dental assistant</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt\"><span style=\"line-height:12.0pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Previous managerial experience of projects and/or staff preferred</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt\"><span style=\"line-height:12.0pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Excellent oral and written communication skills</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt\"><span style=\"line-height:12.0pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Demonstrated proficiency in DENTRIX/DEXIS software use</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt\"><span style=\"line-height:12.0pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Knowledge of management of dental prior authorizations, pre-estimates, and denials</span></span></span></span></li>\r\n\t\t<li style=\"border:none\"><span style=\"font-size:11pt\"><span style=\"line-height:12.0pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Cambria",serif\">Knowledge of dental practice operations</span></span></span></span></li>\r\n\t\t<li style=\"border:none\"><span style=\"font-size:11pt\"><span style=\"line-height:12.0pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"border:none; font-family:"Cambria",serif\"><span style=\"color:black\">Excellent interpersonal, verbal, and written communication skills</span></span></span></span></span></li>\r\n\t\t<li style=\"border:none\"><span style=\"font-size:11pt\"><span style=\"line-height:12.0pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"border:none; font-family:"Cambria",serif\"><span style=\"color:black\">Ability to manage multiple tasks, work under pressure, and prioritize workload.</span></span></span></span></span></li>\r\n\t\t<li style=\"border:none\"><span style=\"font-size:11pt\"><span style=\"line-height:12.0pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"border:none; font-family:"Cambria",serif\"><span style=\"color:black\">Strong organizational skills and attention to detail is essential.</span></span></span></span></span></li>\r\n\t\t<li style=\"border:none\"><span style=\"font-size:11pt\"><span style=\"line-height:12.0pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"border:none; font-family:"Cambria",serif\"><span style=\"color:black\">Ability to establish and maintain effective working relationships with patients and team members</span></span></span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Cambria",serif\">Competencies, Skills, and Attributes: </span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom: 13px; \">\r\n\t<li style=\"list-style-type:none\">\r\n\t<ul style=\"list-style-type:disc\">\r\n\t\t<li style=\"border:none\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"border:none; font-family:"Cambria",serif\"><span style=\"color:black\">High School Diploma or GED</span></span></span></span></span></li>\r\n\t\t<li style=\"border:none\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"border:none; font-family:"Cambria",serif\"><span style=\"color:black\">Certified Dental Assistant</span></span></span></span></span></li>\r\n\t\t<li style=\"border:none\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"border:none; font-family:"Cambria",serif\"><span style=\"color:black\">Knowledge of dental coding and billing procedures</span></span></span></span></span></li>\r\n\t\t<li style=\"border:none; margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"border:none; font-family:"Cambria",serif\"><span style=\"color:black\">5-10 years of experience in Dental Front Office environment</span></span></span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial Narrow",sans-serif\">Physical Requirements </span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial Narrow",sans-serif\">Must be able to stand or sit for prolonged periods (50% of the time) ·</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial Narrow",sans-serif\">Must be able to lift 10-25 pounds and load onto shelves.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial Narrow",sans-serif\">Visual acuity sufficient for frequent reading and computer use.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"border:none; 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