Patient Administrator Part time

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    "location": {
      "city": "Plymouth",
      "state": "Devon",
      "postalCode": "PL6 5WR",
      "addressCountry": "United Kingdom"
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    "datePosted": "2026-06-03",
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    "description": "<p><span style=\"font-size: 18pt\">ob Description</span></p>\n<p><a href=\"https://newmedica.bamboohr.com/hiring/jobs/edit/2161\" target=\"_blank\" rel=\"noopener noreferrer\"></a><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Patient Administrator</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Who are we?</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">We’re proud to have been certified as a Great Place to Work for the third year running and listed<span> </span></span><span style=\"font-size: 12pt\">among the UK’s top 30 Best Workplaces™ for 2026 —recognition that reflects how colleagues<span> </span></span><span style=\"font-size: 12pt\">feel about working here.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">Our Purpose is to change lives through better sight and eye health, and our Vision is to end<span> </span></span><span style=\"font-size: 12pt\">avoidable sight loss in every community we serve; we live our values every day—Commercial,<span> </span></span><span style=\"font-size: 12pt\">Courageous, Compassion, Collaborative and Curious.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Role overview</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We are looking for a new Patient Administrator to join our Newmedica Plymouth  site. The role is part-time  over 3 days. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">As you’d guess from the title this role involves carrying out different administrative duties and is a varied role – you could be booking patients into their appointments, making and answering phone calls, sending and replying to emails, working on reception greeting and booking in our patients or dealing with general enquiries. Our clinics are busy so we’re looking for someone who loves working in a fast-paced environment where every day is different.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">We need someone who is incredibly customer-focused and enjoys meeting and talking to people – the thought of eye surgery can be a daunting prospect for patients to deal with, so all our team members need to be empathetic and friendly and able to put patients at ease.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What skills and experience do I need?</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">We’ll provide training so experience isn’t always needed, but the following things will be</span></p>\n<p><span style=\"font-size: 12pt\">essential:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Previous experience in a customer or patient facing role</span></li>\n<li><span style=\"font-size: 12pt\">Experience in a busy administrative role</span></li>\n<li><span style=\"font-size: 12pt\">A competent user of all Office 365 programmes</span></li>\n<li><span style=\"font-size: 12pt\">Tech savvy and comfortable working on new systems g. patient record systems</span></li>\n<li><span style=\"font-size: 12pt\">A good phone manner</span></li>\n<li><span style=\"font-size: 12pt\">An excellent grasp of the English language both verbally and in written format</span></li>\n<li><span style=\"font-size: 12pt\">A good team player – happy to jump in and support others when required</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What we’re offering</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">A salary of up to £24,784.50 pro rated</span></li>\n<li><span style=\"font-size: 12pt\">25 days annual leave and 1 day birthday leave plus bank holidays   </span></li>\n<li><span style=\"font-size: 12pt\">Blue Light discount scheme</span></li>\n<li><span style=\"font-size: 12pt\">A company pension scheme   </span></li>\n<li><span style=\"font-size: 12pt\">Access to a range of benefits including free eye tests, discounted or free glasses and death in service cover</span></li>\n<li><span style=\"font-size: 12pt\">An environment where your learning and development is supported through a range of various learning tools and courses.   </span></li>\n<li><span style=\"font-size: 12pt\">Working with a friendly multi-disciplinary team passionate about improving the lives of our patients  </span></li>\n<li><span style=\"font-size: 12pt\">A bright, spacious and modern working environment, built to the highest standards </span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">If you would like an informal chat about the opportunity or to request a job description, please contact </span></p>\n<p><a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a> </p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.</span></p>",
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    "minimumExperience": "Entry-level",
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