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HomeCompanies24c60762 Fa93 41a4 966d 1dfe7bb1ff5e 19000101 000001Automotive Service Advisor

Automotive Service Advisor

24c60762 Fa93 41a4 966d 1dfe7bb1ff5e 19000101 000001 · Brazil, IN, US, Brazil, IN · Active · $45,000–$65,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company24c60762 Fa93 41a4 966d 1dfe7bb1ff5e 19000101 000001
TitleAutomotive Service Advisor
Normalized title-
Department / team-
LocationBrazil, IN, United States
Work model-
Employment typeFull Time
Salary$45,000–$65,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-07 / 2026-05-31
Changed / last seen2026-06-05 / 2026-06-05

Related slices

PageWhat it containsOpen
Company jobsActive postings from 24c60762 Fa93 41a4 966d 1dfe7bb1ff5e 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Brazil.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company24c60762 Fa93 41a4 966d 1dfe7bb1ff5e 19000101 000001
Source28193d33-e5a2-4654-bb66-515f1f95fbd5
ATS providerADP Workforce Now Recruiting

Description

York Chevrolet, Inc. has an immediate opening for a Full-Time Automotive Service Advisor to join our growing service department. As an Automotive Service Advisor, you’ll be the liaison between customer and technician and responsible for communicating with customers to understand their maintenance needs, relaying their needs to their designated technicians, and ensuring quality maintenance on vehicles. With excellent growth opportunity, you bring your skills, talents, and drive. In return, we will provide a great place to work, a competitive salary and benefits, and the resources to grow. This is a fast-paced environment that requires a positive attitude and excellent customer service skills. Your hard work and professional dedication will be rewarded with competitive compensation and benefit package, as well as a Monday through Friday schedule and weekly pay. The Service Advisor will be responsible for assisting customers with various requests in a timely and efficient manner. Our employees deliver the highest quality service while maintaining the highest level of customer satisfaction. Key Responsibilities Provide a high level of professional customer service at every point of contact. Greet customers promptly and perform thorough write-ups with accurate concern documentation. Set clear expectations regarding repair timelines, costs, and communication updates. Maintain consistent proactive communication (phone, text, email) throughout the repair process. Present inspection findings and recommendations with transparency and integrity. Obtain proper authorization for repairs and document approvals accurately. Monitor repair progress and ensure timely updates to customers. Support technician efficiency through clear and accurate repair order documentation. Maintain CSI performance standards set by dealership management. Resolve customer concerns professionally and escalate issues when necessary. Call on various customer lists to increase appointment volume. Perform other responsibilities and duties that may not appear in this description. Customer Service & Communication Standards Maintain a professional appearance and demeanor at all times. Respond to customer inquiries within established dealership time guidelines. Provide status updates at minimum at initial diagnosis, post-estimate approval, and completion. Ensure customers fully understand recommended services and safety concerns. Follow up after service to confirm satisfaction and address any concerns. Maintain high CSI, NPS, and manufacturer survey performance. Performance Expectations Meet or exceed department gross profit and effective labor rate benchmarks. Maintain high CSI/NPS scores. Minimize comebacks through accurate communication and documentation. Maintain organized workflow and time management. Complete required training and development programs. Qualifications High school diploma or equivalent required. Previous automotive service advising experience preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced dealership environment. Valid driver’s license with acceptable driving record. Why Join York Automotive Group? Stable and reputable dealership group. Growth and advancement opportunities within Fixed Operations. Performance-driven culture focused on accountability and results. Ongoing training and development. Competitive compensation and benefits package, 401(k) match York Chevrolet, Inc. is an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the US.

Full job record

Job ID0fb6d578123c7918467f484aa8ec48e74aefdc5f
Org ID4a4c975c-f2e6-4859-8b2e-638244f707db
Source ID28193d33-e5a2-4654-bb66-515f1f95fbd5
Board ID28193d33-e5a2-4654-bb66-515f1f95fbd5
Provideradp_workforcenow
Provider Job Key602714
TitleAutomotive Service Advisor
Normalized Title
Statusactive
Activeyes
Location TextBrazil, IN, US, Brazil, IN
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionIN
CityBrazil
Salary Raw45000.00 To 65000.00 (USD) Annually
Salary Min45,000
Salary Max65,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=24c60762-fa93-41a4-966d-1dfe7bb1ff5e&ccId=19000101_000001&lang=en_US&type=JS&jobId=602714&jwId=9200819174004_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=24c60762-fa93-41a4-966d-1dfe7bb1ff5e&ccId=19000101_000001&lang=en_US&type=JS&jobId=602714&jwId=9200819174004_1
First Seen At2026-05-31 18:24:30Z
Last Seen At2026-06-05 01:59:34Z
Last Checked At2026-06-05 01:59:34Z
Last Changed At2026-06-05 01:59:34Z
Inactive At
Source Posted At2026-05-07 12:53:00Z
Source Updated At
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Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <div class=\"fr-view\"><div id=\"isPasted\"><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin:0in;margin-bottom:4.5pt;margin-top:0in;background:white;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(28, 30, 33);\">York Chevrolet, Inc. has an immediate opening for a Full-Time Automotive Service Advisor to join our growing service department. As an Automotive Service Advisor, you&rsquo;ll be the liaison between customer and technician and responsible for communicating with customers to understand their maintenance needs, relaying their needs to their designated technicians, and ensuring quality maintenance on vehicles.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin:0in;margin-bottom:4.5pt;margin-top:4.5pt;background:white;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(28, 30, 33);\">With excellent growth opportunity, you bring your skills, talents, and drive. In return, we will provide a great place to work, a competitive salary and benefits, and the resources to grow. This is a fast-paced environment that requires a positive attitude and excellent customer service skills.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin:0in;margin-bottom:4.5pt;margin-top:0in;background:white;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(28, 30, 33);\">Your hard work and professional dedication will be rewarded with competitive compensation and benefit package, as well as a <strong>Monday through Friday</strong> schedule and weekly pay.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin:0in;margin-bottom:.0001pt;'><span style=\"font-size: 14px; color: rgb(28, 30, 33); font-family: arial, sans-serif;\">The Service Advisor&nbsp;</span><span style=\"font-size: 14px; color: rgb(28, 30, 33); background: white; font-family: arial, sans-serif;\">will be responsible for assisting customers with various requests&nbsp;</span><span style=\"font-size: 14px; color: rgb(28, 30, 33); font-family: arial, sans-serif;\">in a timely and efficient manner. Our employees deliver the highest quality service while maintaining the highest level of customer satisfaction.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin:0in;margin-bottom:.0001pt;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><br></span></p><h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:17px;font-family:\"Calibri\",sans-serif;color:#4F81BD;' data-pasted=\"true\"><span style=\"font-size: 14px; line-height: 115%; font-family: arial, sans-serif;\">Key Responsibilities</span></h2><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Cambria\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Provide a high level of professional customer service at every point of contact.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Greet customers promptly and perform thorough write-ups with accurate concern documentation.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Set clear expectations regarding repair timelines, costs, and communication updates.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Maintain consistent proactive communication (phone, text, email) throughout the repair process.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Present inspection findings and recommendations with transparency and integrity.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Obtain proper authorization for repairs and document approvals accurately.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Monitor repair progress and ensure timely updates to customers.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Support technician efficiency through clear and accurate repair order documentation.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Maintain CSI performance standards set by dealership management.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Resolve customer concerns professionally and escalate issues when necessary.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Call on various customer lists to increase appointment volume.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Perform other responsibilities and duties that may not appear in this description.</span></li></ul></div><h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:17px;font-family:\"Calibri\",sans-serif;color:#4F81BD;'><span style=\"font-size: 14px; line-height: 115%; font-family: arial, sans-serif;\">Customer Service &amp; Communication Standards</span></h2><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Cambria\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Maintain a professional appearance and demeanor at all times.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Respond to customer inquiries within established dealership time guidelines.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Provide status updates at minimum at initial diagnosis, post-estimate approval, and completion.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Ensure customers fully understand recommended services and safety concerns.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Follow up after service to confirm satisfaction and address any concerns.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Maintain high CSI, NPS, and manufacturer survey performance.</span></li></ul></div><h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:17px;font-family:\"Calibri\",sans-serif;color:#4F81BD;'><span style=\"font-size: 14px; line-height: 115%; font-family: arial, sans-serif;\">Performance Expectations</span></h2><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Cambria\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Meet or exceed department gross profit and effective labor rate benchmarks.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Maintain high CSI/NPS scores.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Minimize comebacks through accurate communication and documentation.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Maintain organized workflow and time management.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Complete required training and development programs.</span></li></ul></div><h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:17px;font-family:\"Calibri\",sans-serif;color:#4F81BD;'><span style=\"font-size: 14px; line-height: 115%; font-family: arial, sans-serif;\">Qualifications</span></h2><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Cambria\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">High school diploma or equivalent required.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Previous automotive service advising experience preferred.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Strong communication and interpersonal skills.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Ability to work in a fast-paced dealership environment.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Valid driver&rsquo;s license with acceptable driving record.</span></li></ul></div><h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:17px;font-family:\"Calibri\",sans-serif;color:#4F81BD;'><span style=\"font-size: 14px; line-height: 115%; font-family: arial, sans-serif;\">Why Join York Automotive Group?</span></h2><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Cambria\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Stable and reputable dealership group.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Growth and advancement opportunities within Fixed Operations.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Performance-driven culture focused on accountability and results.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Ongoing training and development.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"line-height: 115%;\">Competitive compensation and benefits package, 401(k) match</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin:0in;margin-bottom:4.5pt;margin-top:4.5pt;background:white;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(28, 30, 33);\">York Chevrolet, Inc. is an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the US.</span></p></div></div></div></div></div></div></div></div></div></div></div>\n",
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