Jr Service Desk Tech

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          "text": "<p><strong>Job Title: Service Desk Technician</strong></p><p>Duration: 6-12 months contract</p><p><strong><strong>Location: San Antonio, TX</strong></strong></p><p><strong><strong>Visa Status: USC &amp; GC (No H1B, CPT &amp; OPT)</strong></strong></p><p><strong><strong>Payrate: $10-15/hr on 1099</strong></strong></p><p><strong>Job Description: </strong></p><ul><li>1-3 years of experience in a service desk/help desk role (Junior Level)</li><li>Experience troubleshooting issues</li><li>Must be flexible with shift schedule</li><li>Experience in the information technology field supporting inbound customer requests (password resets, account troubleshooting etc.)</li><li>Previous experience utilizing ticketing systems</li><li>Proficiency with Windows and Mac laptops and desktops</li><li>Familiarity with Active Directory and Microsoft Outlook/Exchange environments.</li><li>Capable of connecting printers/scanners/copiers</li><li>Strong written and verbal communication skills- able to relay technical ideas to business audience</li><li>Ability to maintain composure, tact and effectiveness under stressful conditions  </li></ul><p><strong>Desirable Qualifications:</strong></p><ul><li>Associates Degree</li><li>A+ Certification</li><li>Previous experience in retail organization working with POS hardware /software</li><li>Experience working with networking equipment (routers, switches and hubs)</li></ul>",
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