Physical Therapy Referral Coordinator

{
  "content_hash": "f60566300d346d3ac9997877d41753cb407d88ab45af26b9dd37a60cfa5d2324",
  "source_hash": "d03001bfc4d35e76cf80b6d7838245d804f73ca82c894a4d836ab151d3e00ac3",
  "last_changed_at": "2026-06-06T20:38:58.533Z",
  "active_status": "active"
}

{
  "language": "en-us",
  "location": {
    "raw": "Atlanta, GA, United States",
    "city": "Atlanta",
    "region": "GA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.98,
    "workplace_type": "on_site"
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T20:38:58.511Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en-us",
    "location": {
      "raw": "Atlanta, GA, United States",
      "city": "Atlanta",
      "region": "GA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.98,
      "workplace_type": "on_site"
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "eb177189-5c5f-4e1c-a99f-70d66106fa60",
    "url": "https://ats.rippling.com/orthoatlanta/jobs/eb177189-5c5f-4e1c-a99f-70d66106fa60",
    "name": " Physical Therapy Referral Coordinator",
    "language": "en-US",
    "locations": [
      {
        "city": "Atlanta",
        "name": "Atlanta, GA",
        "state": "Georgia",
        "country": "United States",
        "stateCode": "GA",
        "countryCode": "US",
        "workplaceType": "ON_SITE"
      }
    ],
    "department": {
      "name": "Rehab Services"
    }
  },
  "detail_job": {
    "url": "https://ats.rippling.com/orthoatlanta/jobs/eb177189-5c5f-4e1c-a99f-70d66106fa60",
    "name": " Physical Therapy Referral Coordinator",
    "uuid": "eb177189-5c5f-4e1c-a99f-70d66106fa60",
    "board": {
      "logo": {
        "url": "https://secured-assets.ripplingcdn.com/us1/ats/6762ff3fee09954f70a265fd/ats/e24135e3be0d4e22865fa87f5744ea1d?Expires=1780864737&Signature=UPoCpBuuXh4DEoZ9mLgKpzI521esmRJ~P5VSiYPnuzu1fuV9MaIaCPZ-owrSzOzbxO9yoW9WIWDcdo6qYaLDYfqijr-YCMveNfHJtw6Rr2U-QuB2Yr9t6F4x8pBlYmWCReXY4zkNeeBTTW0ahr5JPQh8HDjH-XNSErUzO6Qhkg~DuPmGb0JUg4U2XQWi10bl0usLY2hv0V9xuJ5qXiXxhnWpESfgWiqoC~9rolFI-vKfiF47MwZMKoJ6PkYywe1LH3E2-zvUhtNt-esn17bX4Jo0~6hV9Djob2T5Dp4a~7r1Gq9jO~8knve-NA2KOmsdD326hYbZGZffSJ3L-nAdTA__&Key-Pair-Id=K2SM3GXN9F9XGM",
        "name": "PiedmontOrtho_OrthoAtlanta_Lockup_Horizontal.jpg",
        "type": "image/jpeg"
      },
      "slug": "orthoatlanta",
      "title": "OrthoAtlanta Careers",
      "banner": {
        "url": null,
        "name": "",
        "type": ""
      },
      "boardURL": "https://ats.rippling.com/orthoatlanta/jobs",
      "fontType": null,
      "subtitle": "Committed to Excellence in Orthopedic Care",
      "boardType": "RIPPLING",
      "linkColor": null,
      "buttonColor": null,
      "legalNotice": null,
      "buttonTextColor": null,
      "noOpeningsMessage": null,
      "groupJobsByLocation": false,
      "showBoardLogoOnJobPost": true,
      "showCompanyInfoUnderJobPost": false
    },
    "createdOn": "2026-05-29T11:01:17.733000-07:00",
    "department": {
      "name": "Rehab Services",
      "base_department": "Rehab Services",
      "department_tree": [
        "Rehab Services"
      ]
    },
    "companyName": "OrthoAtlanta",
    "description": {
      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">What You'll Do</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">As a Referral Coordinator at OrthoAtlanta, you’ll:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Prioritize and schedule referrals based on urgency, ensuring timely follow-up and seamless handoffs to specialists and providers</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Accurately collect and enter demographic, insurance, and clinical information into the EMR to support referral processes</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Verify insurance benefits, contact payers for pre-authorization, and communicate clinical details when necessary to establish medical necessity</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Explain referral expectations, co-pays, or deductibles, and answer questions to ensure patients are informed and prepared</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Build strong relationships with referral offices, community providers, and internal teams to support smooth transitions of care</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Serve as a go-to contact for staff regarding authorizations, procedural codes, and insurance requirements</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">A Great Fit If You…</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Are highly organized and thrives on coordination and accuracy</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Understand insurance plans and authorization requirements</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Communicates clearly, compassionately, and professionally</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Love helping patients feel informed, supported, and confident</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">What You’ll Need</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">High School Diploma or equivalent</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Minimum 2 years of experience in a medical office or clinical environment</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Knowledge of insurance plans and verification procedures</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Customer service experience in a patient-facing role</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Familiarity with medical terminology (preferred)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Experience using Epic EMR system (preferred)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong organizational, multitasking, and time management skills</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Excellent verbal and written communication skills</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Discretion and professionalism in handling patient information</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Why OrthoAtlanta?</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Play a vital role in helping patients access timely, appropriate care</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Work in a mission-driven, team-oriented clinical environment</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Gain valuable experience across clinical, billing, and administrative workflows</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Make a meaningful daily impact on patients and healthcare delivery</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Are you ready to bring your expertise to a team committed to excellence in Orthopedics?    Apply today and join a team that puts patients first!</strong></b></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Location: </strong></b><span style=\"white-space:pre-wrap;\">Atlanta, GA</span><br><b><strong style=\"white-space:pre-wrap;\">Schedule: </strong></b><span style=\"white-space:pre-wrap;\">Full-time Hourly</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Compensation: </strong></b><span style=\"white-space:pre-wrap;\">Competitive hourly rate + benefits</span><br><b><strong style=\"white-space:pre-wrap;\">Perks: </strong></b><span style=\"white-space:pre-wrap;\">Key role in patient care coordination, collaborative team environment, growing healthcare organization</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">About OrthoAtlanta</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia, and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>"
    },
    "workLocations": [
      "Atlanta, GA"
    ],
    "employmentType": {
      "id": "Hourly, full-time",
      "label": "HOURLY_FT"
    },
    "payRangeDetails": [],
    "activeJobApplication": {
      "basicQuestions": [
        {
          "oid": "first_name",
          "title": "First name",
          "required": true,
          "fieldType": "SHORT_ANSWER"
        },
        {
          "oid": "last_name",
          "title": "Last name",
          "required": true,
          "fieldType": "SHORT_ANSWER"
        },
        {
          "oid": "email",
          "title": "Email",
          "required": true,
          "fieldType": "SHORT_ANSWER"
        },
        {
          "oid": "pronouns",
          "title": "Pronouns",
          "required": false,
          "fieldType": "PRONOUN"
        },
        {
          "oid": "current_company",
          "title": "Current company",
          "required": false,
          "fieldType": "SHORT_ANSWER"
        },
        {
          "oid": "phone_number",
          "title": "Phone number",
          "required": true,
          "fieldType": "PHONE_NUMBER"
        },
        {
          "oid": "location",
          "title": "Location (city only)",
          "required": true,
          "fieldType": "SHORT_ANSWER"
        },
        {
          "oid": "resume",
          "title": "Resume",
          "required": true,
          "fieldType": "FILE"
        },
        {
          "oid": "cover_letter",
          "title": "Cover letter",
          "required": false,
          "fieldType": "FILE"
        }
      ],
      "customQuestions": {
        "fields": [
          {
            "oid": "first_name",
            "title": "First name",
            "required": true,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "last_name",
            "title": "Last name",
            "required": true,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "email",
            "title": "Email",
            "required": true,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "pronouns",
            "title": "Pronouns",
            "required": false,
            "fieldData": {},
            "fieldType": "PRONOUN"
          },
          {
            "oid": "current_company",
            "title": "Current company",
            "required": false,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "phone_number",
            "title": "Phone number",
            "required": true,
            "fieldData": {},
            "fieldType": "PHONE_NUMBER"
          },
          {
            "oid": "location",
            "title": "Location (city only)",
            "required": true,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "resume",
            "title": "Resume",
            "required": true,
            "fieldData": {},
            "fieldType": "FILE"
          },
          {
            "oid": "cover_letter",
            "title": "Cover letter",
            "required": false,
            "fieldData": {},
            "fieldType": "FILE"
          }
        ]
      },
      "additionalQuestions": [
        {
          "id": "6a19d519bae4d4bec2381fb9",
          "form": {
            "sections": [],
            "questions": [
              {
                "tags": [],
                "title": "What is the average number of patients seen in your current office per day?",
                "canEdit": false,
                "dataType": "Text",
                "isPrivate": false,
                "uniqueKey": "42375e79-df32-4398-84c0-600875a3bae4",
                "intChoices": [],
                "isRequired": true,
                "strChoices": [],
                "description": "",
                "questionType": "SHORT_ANSWER",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": false
              },
              {
                "tags": [],
                "title": "Please list the EMRs you have used at your previous jobs. ",
                "canEdit": false,
                "dataType": "Text",
                "isPrivate": false,
                "uniqueKey": "9f60ad27-dd14-4db5-8db2-a81c429b80cc",
                "intChoices": [],
                "isRequired": true,
                "strChoices": [],
                "questionType": "SHORT_ANSWER",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": false
              },
              {
                "tags": [],
                "title": "How many years’ experience do you have in a medical office?",
                "canEdit": false,
                "dataType": "Text",
                "maxLabel": "",
                "minLabel": "",
                "isPrivate": false,
                "uniqueKey": "fe45dd0c-d42b-483a-9848-33ccd374e3b4",
                "intChoices": [],
                "isRequired": true,
                "strChoices": [],
                "questionType": "SHORT_ANSWER",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": false
              },
              {
                "tags": [],
                "title": "What interests you the most about working for OrthoAtlanta?",
                "canEdit": false,
                "dataType": "Text",
                "isPrivate": false,
                "uniqueKey": "aa57f99b-8548-48af-b93d-284978fe5651",
                "intChoices": [],
                "isRequired": true,
                "strChoices": [],
                "questionType": "LONG_ANSWER",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": false
              },
              {
                "tags": [],
                "title": "Why did you leave your most recent employer or if still employed, why are you seeking a new opportunity?",
                "canEdit": false,
                "dataType": "Text",
                "isPrivate": false,
                "uniqueKey": "a4167440-9903-4bd2-9723-62e401b4d5d9",
                "intChoices": [],
                "isRequired": true,
                "strChoices": [],
                "questionType": "LONG_ANSWER",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": false
              },
              {
                "tags": [],
                "title": "Do you have anything coming up in the next 6 months that may prevent you from doing your job 100%? If yes, please explain.",
                "canEdit": false,
                "dataType": "enum",
                "isPrivate": false,
                "uniqueKey": "531d8aff-b802-4c46-ae01-e44502244bcb",
                "intChoices": [],
                "isRequired": true,
                "strChoices": [
                  "Yes",
                  "No"
                ],
                "questionType": "SINGLE_SELECT_RADIO",
                "allowComments": true,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": false
              },
              {
                "tags": [],
                "title": "What are your salary requirements?",
                "canEdit": false,
                "dataType": "Text",
                "isPrivate": false,
                "uniqueKey": "cd8a5d6d-515a-48e5-a05e-9e79d8b028e7",
                "intChoices": [],
                "isRequired": true,
                "strChoices": [],
                "questionType": "SHORT_ANSWER",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": false
              },
              {
                "tags": [],
                "title": "Have you ever worked for Piedmont Healthcare or OrthoAtlanta?",
                "canEdit": false,
                "dataType": "select",
                "isPrivate": false,
                "uniqueKey": "4c16552d-f98a-4574-9ff0-24b65e0972f9",
                "intChoices": [],
                "isRequired": false,
                "strChoices": [
                  "OrthoAtlanta",
                  "Piedmont Healthcare",
                  "Neither"
                ],
                "questionType": "MULTI_SELECT_CHECKBOX",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": true
              },
              {
                "tags": [],
                "title": "If you were referred to this position by a current OrthoAtlanta or IntraHealth Group employee, please provide the employee’s full name.",
                "canEdit": false,
                "dataType": "Text",
                "isPrivate": false,
                "uniqueKey": "edf0351c-d72e-4bce-9808-c3129f4e1a70",
                "intChoices": [],
                "isRequired": false,
                "strChoices": [],
                "questionType": "SHORT_ANSWER",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": true
              }
            ],
            "skipLogic": [],
            "deletedSections": [],
            "deletedQuestions": []
          },
          "name": "Front Office (PSR, Appt Sch, BOA, Surgery Sch)"
        }
      ]
    },
    "hasAIEvaluationsEnabled": false,
    "eeocQuestionnaireEnabled": false,
    "applicationConfirmationTemplate": "67c08a8d60a4025d199d67d0",
    "eeocQuestionnaireEnabledForJobPost": false
  },
  "detail_meta": {
    "url": "https://ats.rippling.com/api/v2/board/orthoatlanta/jobs/eb177189-5c5f-4e1c-a99f-70d66106fa60",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 16889
  },
  "detail_errors": []
}