Principal Consultant - Intelligent Operations

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{
  "lists": [
    {
      "text": "Responsibilities ",
      "content": "\n<li><span data-contrast=\"none\">Provide strategic leadership and guidance to clients, helping them navigate and thrive in a rapidly changing business environment.</span></li>\n<li><span data-contrast=\"none\">Build and maintain strong relationships with key clients, acting as a trusted advisor, and delivering exceptional client service.</span></li>\n<li><span data-contrast=\"none\">Assess current landscape of observability platforms and solutions, including potential capabilities, existing consumption, gaps in coverage, licensing models, and operating models.</span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Provide recommendations to customers around tools for rationalization, reducing overall complexity while managing spend and enhancing capabilities and coverage.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Guide customers through the establishment of a NOC/SOC/Digital Operations Center, integrating observability platforms with IT Service Management, IT Operations Management, and Workflow Automation platforms.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Lead and manage large-scale consulting engagements, ensuring the successful delivery of high-quality outcomes leveraging observability platforms + workflow automation platforms to deliver optimal solutions within scope, budget, and timeline.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Collaborate with cross-functional teams and subject matter experts like Field CTOs, Business Process Consultants, Principal Technical Consultants, and others to develop innovative strategies and solutions for clients.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Conduct in-depth analysis and evaluation of client operations, financials, and market trends to identify opportunities for growth and improvement.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Develop and present high-impact recommendations, presentations, and reports to clients and senior leadership.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Lead organizational change management efforts in large transformational programs.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Drive business development efforts, including identifying new opportunities, cultivating relationships, and participating in proposal development.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Mentor and develop junior team members, providing guidance and support to enhance their skills and professional growth.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Stay up to date with industry trends, emerging technologies, and regulatory changes to provide thought leadership and innovative solutions to clients.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Contribute to the development of thought leadership content, including white papers, articles, and industry insights.</span></span></li>\n"
    },
    {
      "text": "Qualifications ",
      "content": "\n<li><span data-contrast=\"none\">Bachelor's or Master's degree in a relevant field, such as business, engineering, finance, or management.</span></li>\n<li><span data-contrast=\"none\">A minimum of 15 years of experience in management consulting,&nbsp;technology consulting,&nbsp;industry, or a related field, with a focus on delivering strategic and transformative solutions to clients.</span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Strong industry knowledge and expertise in specific sectors, such as healthcare, financial services, technology, or manufacturing.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Strong understanding of the ServiceNow ecosystem, its adjacent technologies, and how it applies to strategic goals and objectives of customers.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Strong understanding of the observability ecosystem and markets, including capabilities, licensing, and best practices for Dynatrace, DataDog, LogicMonitor, Splunk, Qualys, or others.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Strong understanding of automation capabilities, such as Harness, Terraform, Ansible, or others.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Proven leadership abilities, with the capacity to lead and motivate teams towards achieving project goals.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Exceptional communication and presentation skills, with the ability to convey complex concepts and ideas clearly and persuasively.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Strong analytical and problem-solving skills, with the ability to think critically and develop innovative strategies.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Demonstrated business development skills, with a successful track record in identifying and pursuing new opportunities.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Strong client relationship management skills, with the ability to build trust, understand client needs, and deliver value-added solutions.</span></span></li>\n<li><span data-contrast=\"none\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">Willingness to travel to client sites as required.</span></span></li>\n"
    }
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  "createdAt": 1777042409625,
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    "team": "ESM Advisory",
    "location": "United States",
    "commitment": "Full Time",
    "department": "( Enterprise Service Management )",
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