Manager Program Management

Kforce is a solutions firm specializing in technology, finance & accounting , and professional staffing services. Each year, we help more than 30,000 people find work. We partner with more than 3,000 companies, including a significant majority of the Fortune 500, to find solutions for their talent, team and project needs. At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all size. We are proud of the culture we’ve created. Our people enjoy a hybrid work environment where flexibility and choice are empowered by trust and technology. Our office occasional approach gives Kforcers the ability to achieve high performance levels while designing their best lives. Join the Kforce family and we will support you with expert training, innovative tools , and a team of great people. Together, we can achieve powerful results. At Kforce, We Love What We Do. We Love Who We Serve. SUMMARY: The Manager, Program Management, is responsible for managing complex, high-impact enterprise programs and projects from planning through delivery, aligning delivery outcomes to the Firm's strategic objectives. The role manages a defined segment of the Firm's portfolio across both business and technology domains, establishes delivery plans and standards, and ensures consistent governance, status transparency, and risk management, including informed prioritization and capacity tradeoffs across the assigned portfolio. The role includes direct people leadership for a team that may include Core employees and/or Flex employees or contractors. This role is accountable for portfolio segment performance and operational delivery discipline. ESSENTIAL DUTIES AND RESPONSIBILITIES: Lead delivery for an assigned portfolio segment, managing high‑impact, multi‑year programs, projects, and workstreams end‑to‑end across scope, budget, risk, quality, and resources. Own and manage a defined segment of the Firm’s portfolio, providing delivery leadership across technical and non‑technical initiatives aligned to established enterprise priorities. Ensure program, portfolio, and project execution aligns to enterprise strategy, partnering with executive, functional, and program sponsors to support agreed‑upon objectives, sequencing, and outcomes. Establish and execute operational plans for assigned portfolio or program areas, setting expectations and decision frameworks and implementing defined standards, processes, and operating cadences to drive consistent execution. Execute delivery governance and controls, ensuring appropriate oversight, issue management, and decision‑making throughout the delivery lifecycle. Ensure development and maintenance of integrated delivery artifacts, including plans, schedules, risk registers, and status reports, through assigned delivery teams, enabling transparency and informed decision‑making. Oversee portfolio‑level tracking and reporting, holding teams accountable for timely, accurate reporting and driving adoption of approved tools, metrics, dashboards, and reporting practices to support performance management and executive visibility. Actively manage stakeholder relationships and expectations, serving as a primary point of contact with key stakeholders and the EPMO. Serve as an escalation point for delivery teams, making or facilitating resolution decisions related to risks, issues, dependencies, and delivery challenges. Assess and approve work schedules and task assignments; remove blockers and address resource constraints through staffing adjustments, prioritization, and escalation when necessary. Apply and reinforce dependency management practices, partnering with business and technology teams to address cross‑team and cross‑portfolio dependencies. Facilitate cross‑functional forums, including planning sessions, portfolio reviews, gate reviews, retrospectives, and problem‑solving discussions to support alignment and progress. Manage and lead problem-solving and dispute resolution meetings and act as a mediator, guiding stakeholders to solutions. Drive delivery effectiveness and continuous improvement by reviewing performance trends and implementing approved process improvements within the assigned portfolio scope. Provide direct people leadership for assigned team members, including goal setting, prioritization, coaching, mentoring, and performance management, while also serving as an informal coach or mentor to peers and other team members beyond direct reporting relationships. Mentor and coach project and program managers to strengthen delivery discipline, facilitation skills, and best practices. Coach teams on managing delivery data in Azure DevOps so that work can be aggregated into a portfolio view; define and train on backlog item best practices and core portfolio roles (e.g., Product Owners, Delivery Team members, Scrum Masters). Reinforce established organizational standards for retrospectives, velocity tracking, sprint goal alignment, and backlog health; use trend analysis to support enterprise-level improvements. Reinforce delivery, agile, and governance standards, ensuring policies, practices, and procedures are understood and followed; provide hands‑on support as required to stabilize delivery, address critical risks, or enable team success. Manage program or portfolio-level vendor relationships to ensure timely delivery of services and adherence to quality standards and contractual obligations. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES: Yes. Provides direct people leadership for assigned team members, which may include Core employees and/or contractors Kforce is a solutions firm specializing in technology, finance & accounting , and professional staffing services. Each year, we help more than 30,000 people find work. We partner with more than 3,000 companies, including a significant majority of the Fortune 500, to find solutions for their talent, team and project needs. At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all size. We are proud of the culture we’ve created. Our people enjoy a hybrid work environment where flexibility and choice are empowered by trust and technology. Our office occasional approach gives Kforcers the ability to achieve high performance levels while designing their best lives. Join the Kforce family and we will support you with expert training, innovative tools , and a team of great people. Together, we can achieve powerful results. At Kforce, We Love What We Do. We Love Who We Serve. SUMMARY: The Manager, Program Management, is responsible for managing complex, high-impact enterprise programs and projects from planning through delivery, aligning delivery outcomes to the Firm's strategic objectives. The role manages a defined segment of the Firm's portfolio across both business and technology domains, establishes delivery plans and standards, and ensures consistent governance, status transparency, and risk management, including informed prioritization and capacity tradeoffs across the assigned portfolio. The role includes direct people leadership for a team that may include Core employees and/or Flex employees or contractors. This role is accountable for portfolio segment performance and operational delivery discipline. ESSENTIAL DUTIES AND RESPONSIBILITIES: Lead delivery for an assigned portfolio segment, managing high‑impact, multi‑year programs, projects, and workstreams end‑to‑end across scope, budget, risk, quality, and resources. Own and manage a defined segment of the Firm’s portfolio, providing delivery leadership across technical and non‑technical initiatives aligned to established enterprise priorities. Ensure program, portfolio, and project execution aligns to enterprise strategy, partnering with executive, functional, and program sponsors to support agreed‑upon objectives, sequencing, and outcomes. Establish and execute operational plans for assigned portfolio or program areas, setting expectations and decision frameworks and implementing defined standards, processes, and operating cadences to drive consistent execution. Execute delivery governance and controls, ensuring appropriate oversight, issue management, and decision‑making throughout the delivery lifecycle. Ensure development and maintenance of integrated delivery artifacts, including plans, schedules, risk registers, and status reports, through assigned delivery teams, enabling transparency and informed decision‑making. Oversee portfolio‑level tracking and reporting, holding teams accountable for timely, accurate reporting and driving adoption of approved tools, metrics, dashboards, and reporting practices to support performance management and executive visibility. Actively manage stakeholder relationships and expectations, serving as a primary point of contact with key stakeholders and the EPMO. Serve as an escalation point for delivery teams, making or facilitating resolution decisions related to risks, issues, dependencies, and delivery challenges. Assess and approve work schedules and task assignments; remove blockers and address resource constraints through staffing adjustments, prioritization, and escalation when necessary. Apply and reinforce dependency management practices, partnering with business and technology teams to address cross‑team and cross‑portfolio dependencies. Facilitate cross‑functional forums, including planning sessions, portfolio reviews, gate reviews, retrospectives, and problem‑solving discussions to support alignment and progress. Manage and lead problem-solving and dispute resolution meetings and act as a mediator, guiding stakeholders to solutions. Drive delivery effectiveness and continuous improvement by reviewing performance trends and implementing approved process improvements within the assigned portfolio scope. Provide direct people leadership for assigned team members, including goal setting, prioritization, coaching, mentoring, and performance management, while also serving as an informal coach or mentor to peers and other team members beyond direct reporting relationships. Mentor and coach project and program managers to strengthen delivery discipline, facilitation skills, and best practices. Coach teams on managing delivery data in Azure DevOps so that work can be aggregated into a portfolio view; define and train on backlog item best practices and core portfolio roles (e.g., Product Owners, Delivery Team members, Scrum Masters). Reinforce established organizational standards for retrospectives, velocity tracking, sprint goal alignment, and backlog health; use trend analysis to support enterprise-level improvements. Reinforce delivery, agile, and governance standards, ensuring policies, practices, and procedures are understood and followed; provide hands‑on support as required to stabilize delivery, address critical risks, or enable team success. Manage program or portfolio-level vendor relationships to ensure timely delivery of services and adherence to quality standards and contractual obligations. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES: Yes. Provides direct people leadership for assigned team members, which may include Core employees and/or contractors KEY SUCCESS INDICATORS/ATTRIBUTES: Demonstrated people leadership, including setting goals and objectives, mentoring and coaching team members, and driving achievement of operational results. Strong communication, interpersonal, organizational and critical thinking skills, with the ability to maintain professionalism and credibility when interacting with internal and external stakeholders. Proven ability to analyze problems, identify deficiencies, and take corrective action, while meeting established goals and deadlines. Ability to prioritize and manage multiple competing demands in a fast‑paced, changing environment with strong attention to detail. Self‑directed and results‑oriented, demonstrating initiative, accountability, and follow‑through. Strong process orientation with the ability to define, document, and implement efficient and repeatable, scalable processes within an assigned program or portfolio scope. Ability to ensure policies, practices, and procedures are understood and followed by team members and stakeholders. Proficiency with standard business and collaboration tools, including Microsoft Office (Word, Excel, Power Point, Outlook, SharePoint, Visio, OneNote, MS Project, MS Teams) and related project and communication platforms such as Azure DevOps or similar platforms. Commitment to and demonstration of the Firm’s Core Values. EDUCATION AND/OR EXPERIENCE: Bachelor’s degree and 8 - 15 years of working experience in Leadership and Management or the equivalent combination of education and experience required. Must have Leadership and Management experience in one of the following areas: Operations, Finance, Technology, Human Resources, Training, Management Consulting, Shared Services, Change Management, Project Management, M&A Integration. Experience in multiple areas is preferred. Master’s degree / MBA preferred. CERTIFICATES AND/OR LICENSES: Project Management Professional (PMP) Certification. Agile certification or Six Sigma certification is preferred. TRAVEL REQUIREMENTS: Occasional travel may be required consistent with the Firm’s Office Occasional Policy. Kforce is an equal opportunity employer that has veterans and disabled affirmative action programs. KEY SUCCESS INDICATORS/ATTRIBUTES: Demonstrated people leadership, including setting goals and objectives, mentoring and coaching team members, and driving achievement of operational results. Strong communication, interpersonal, organizational and critical thinking skills, with the ability to maintain professionalism and credibility when interacting with internal and external stakeholders. Proven ability to analyze problems, identify deficiencies, and take corrective action, while meeting established goals and deadlines. Ability to prioritize and manage multiple competing demands in a fast‑paced, changing environment with strong attention to detail. Self‑directed and results‑oriented, demonstrating initiative, accountability, and follow‑through. Strong process orientation with the ability to define, document, and implement efficient and repeatable, scalable processes within an assigned program or portfolio scope. Ability to ensure policies, practices, and procedures are understood and followed by team members and stakeholders. Proficiency with standard business and collaboration tools, including Microsoft Office (Word, Excel, Power Point, Outlook, SharePoint, Visio, OneNote, MS Project, MS Teams) and related project and communication platforms such as Azure DevOps or similar platforms. Commitment to and demonstration of the Firm’s Core Values. EDUCATION AND/OR EXPERIENCE: Bachelor’s degree and 8 - 15 years of working experience in Leadership and Management or the equivalent combination of education and experience required. Must have Leadership and Management experience in one of the following areas: Operations, Finance, Technology, Human Resources, Training, Management Consulting, Shared Services, Change Management, Project Management, M&A Integration. Experience in multiple areas is preferred. Master’s degree / MBA preferred. CERTIFICATES AND/OR LICENSES: Project Management Professional (PMP) Certification. Agile certification or Six Sigma certification is preferred. TRAVEL REQUIREMENTS: Occasional travel may be required consistent with the Firm’s Office Occasional Policy. Kforce is an equal opportunity employer that has veterans and disabled affirmative action programs.

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