Mobile Community Manager (Affordable Housing)

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    "heading": "Mobile Community Manager (Affordable Housing)",
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    "description_html": "<div class=\"job_description\">\n\t\t\t\t\t<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><u><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><b><span style=\"font-size:16.5pt;\">Mobile Community Manager (Affordable Housing)</span></b></span></span></u></span></p><p><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">This position is responsible for providing&#160;on-site management of one or more residential multifamily apartment communities.&#160; This role will require travel throughout Pratum's portfolio nationwide. Although the <b><u>Washington DC Metropolitan area, including Virginia and Maryland</u></b>&#160;are primarily be where support is needed, overnight travel to any state for operational coverage is a requirement of the role.&#160; Candidate must live within 30 minutes of a major airport in the mid-Atlantic (e.g. DC, MD, VA).&#160;<b><u>Reliable transportation is a MUST.</u></b></span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b>Essential Duties and Responsibilities</b></span></span></span></p><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Provide on-site management of one or more residential multifamily apartment communities.&#160;</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Manage the day-to-day outreach, sales and customer service efforts to meet and exceed performance targets</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Monitor property and staff to ensure compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Provide affordable housing and rental services to ensure compliance with certifications, recertifications, leases, etc.</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Lead staffing, training and development initiatives for the property to ensure the best talent is part of the property team</span></span></span></li></ul><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b>Requirements</b>&#160;</span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">The successful Mobile Community Manager&#160;will have the following qualifications:</span></span></span></p><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Marketing, leasing, and leadership experience </span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Four (4) years of experience working in&#160;Tax-Credit, HUD Project Based Section 8 and Market-Rate property management</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Strong operational, compliance and regulatory understanding, including deep HUD Project Based Section 8 programs and Low-Income Housing Tax Credit (LIHTC) familiarity and knowledge</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Two (2) years supervisory experience is preferred, with a track record of effectively working with all levels of staff and management</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Must be knowledgeable of all local, state and federal Fair Housing laws and regulations</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Superior customer service skills and the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanor</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Ability to effectively and accurately communicate and present information verbally and in writing</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Must be proficient with MS Office suite applications (e.g. Outlook, Word, Excel, Teams, etc.)</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Experience and proficiency with RealPage OneSite is required, and Yardi software systems is preferred</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Possess proven financial and accounting acumen, with demonstrated ability to read a budget, conduct financial analysis and provide practical narrative and financial reporting</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">CPO, COS and/or BOS certifications preferred</span></span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">HCCP &amp; SHCM or equivalent preferred&#160;</span></span></span></li></ul><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b>Education</b></span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">High school diploma, GED or Equivalent. Ability to read and write English fluently, accurately perform intermediate mathematical functions and understand and perform all on-site resident management software functions.&#160;</span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b>Professional Experience&#160;&#160;</b></span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">A minimum of three years of experience in residential property management as a Community Manager</span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b>Attendance/Travel Requirements</b></span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">The position requires the ability to work any of the seven days of the week, 52 weeks of the year.&#160; Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested.&#160; The position requires the ability to serve on-call, as scheduled or as necessary.&#160; Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state.&#160; You must also be able to attend certain resident events that are held after hours.</span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b>Computer Skills</b></span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Minimum of basic knowledge of computers</span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Ability to use Outlook and OneSite/Yardi</span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Intermediate knowledge of Microsoft Suites</span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Minimum of basic Internet knowledge</span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b>Physical Demands</b></span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or move/maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.</span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b>Learning &amp; Development</b></span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Maintaining a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.</span></span></span></p><p></p><span style=\"font-size:14px;\"><span style=\"font-family:Aptos, sans-serif;\">This role is exempt and has an anticipated annual pay range of $55k-75k for a new employee depending on a number of relevant factors including individuals&#8217; experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.&#160; This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.&#160; This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week.&#160; Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health &amp; welfare benefits as outlined on the Company&#8217;s website.&#160; To learn more about our company and our benefits, go to: <a href=\"https://pratumco.com/careers/\" style=\"color:#467886;text-decoration:underline;\">https://pratumco.com/careers/</a><br><br><b>Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.</b></span></span>",
    "description_text": "Mobile Community Manager (Affordable Housing)\n This position is responsible for providing on-site management of one or more residential multifamily apartment communities.  This role will require travel throughout Pratum's portfolio nationwide. Although the Washington DC Metropolitan area, including Virginia and Maryland  are primarily be where support is needed, overnight travel to any state for operational coverage is a requirement of the role.  Candidate must live within 30 minutes of a major airport in the mid-Atlantic (e.g. DC, MD, VA).  Reliable transportation is a MUST.\n Essential Duties and Responsibilities\n Provide on-site management of one or more residential multifamily apartment communities.\n Manage the day-to-day outreach, sales and customer service efforts to meet and exceed performance targets\n Monitor property and staff to ensure compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs\n Provide affordable housing and rental services to ensure compliance with certifications, recertifications, leases, etc.\n Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events\n Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested\n Lead staffing, training and development initiatives for the property to ensure the best talent is part of the property team\n Requirements\n The successful Mobile Community Manager will have the following qualifications:\n Marketing, leasing, and leadership experience\n Four (4) years of experience working in Tax-Credit, HUD Project Based Section 8 and Market-Rate property management\n Strong operational, compliance and regulatory understanding, including deep HUD Project Based Section 8 programs and Low-Income Housing Tax Credit (LIHTC) familiarity and knowledge\n Two (2) years supervisory experience is preferred, with a track record of effectively working with all levels of staff and management\n Must be knowledgeable of all local, state and federal Fair Housing laws and regulations\n Superior customer service skills and the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanor\n Ability to effectively and accurately communicate and present information verbally and in writing\n Must be proficient with MS Office suite applications (e.g. Outlook, Word, Excel, Teams, etc.)\n Experience and proficiency with RealPage OneSite is required, and Yardi software systems is preferred\n Possess proven financial and accounting acumen, with demonstrated ability to read a budget, conduct financial analysis and provide practical narrative and financial reporting\n CPO, COS and/or BOS certifications preferred\n HCCP & SHCM or equivalent preferred\n Education\n High school diploma, GED or Equivalent. Ability to read and write English fluently, accurately perform intermediate mathematical functions and understand and perform all on-site resident management software functions.\n Professional Experience\n A minimum of three years of experience in residential property management as a Community Manager\n Attendance/Travel Requirements\n The position requires the ability to work any of the seven days of the week, 52 weeks of the year.  Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested.  The position requires the ability to serve on-call, as scheduled or as necessary.  Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state.  You must also be able to attend certain resident events that are held after hours.\n Computer Skills\n Minimum of basic knowledge of computers\n Ability to use Outlook and OneSite/Yardi\n Intermediate knowledge of Microsoft Suites\n Minimum of basic Internet knowledge\n Physical Demands\n Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or move/maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.\n Learning & Development\n Maintaining a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.\n This role is exempt and has an anticipated annual pay range of $55k-75k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to: https://pratumco.com/careers/\n Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.",
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